Customer Ratings & Reviews
- Model:
- HTS200F
- |
- SKU:
- 6395199
Customer reviews
Rating 4.3 out of 5 stars with 728 reviews
(728 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the fantastic sound quality and compact size of the 2.1-Channel Soundbar with Built-In Wireless Subwoofer. Many customers mentioned that the soundbar is easy to set up and that the price is reasonable. Some customers also mentioned that the Bluetooth connectivity is a great feature. On the downside, a few customers mentioned that the soundbar stopped working and that the display is limited.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Sony 2.1 sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, barely has any bass at all and really have to use volume
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please take note that when the input source does not contain
much bass sound, such as in TV programs, the bass sound from the subwoofer may be difficult to hear. You can adjusts the level of the bass tone by pressing the BASS button on the supplied remote.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 2 out of 5 stars
Perfect for a closet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is made for a doll house, lol. The sound from the tv is better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi D808, We're sorry to hear about this issue. We apologize for the inconvenience. In this case, please follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s200f/articles/00175201.
In any case that you need our assistance. Please chat with us from Sony’s e-support webpage. Thanks for sharing your review. Jay
Rated 2 out of 5 stars
Not loud enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be ok for a small room but the sound is not very loud and of average quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HuskerMike, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. You may follow this link to better isolate the issue. (Refer to page 31):
https://www.bestbuy.com/site/sony-2-1-channel-soundbar-black/6395199.p?skuId=6395199
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 2 out of 5 stars
Ok soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great quality of soundbar for Sony. The Bluetooth connection kept disconnecting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi babybu, we're sorry to hear that you have an issue with your SONY unit. You may follow this link to better isolate the issue: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-s200f/articles/00030345
If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Rated 1 out of 5 stars
Surprised Sony would put it’s name on this junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very low quality,l should have known because of the cheap price. Thank goodness when I hooked my Bose soundbar and sub woofer back up it decided to work.So even though I wasted my money on the Sony,at least it was cheap.You get what you pay for!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyisjunk, than kyou for choosing and purchasing our product. We're sorry to hear that you have an issue with the sound quality of your SONY unit. You can can easily enjoy pre-programmed sound effects that are tailored to different kinds of sound sources. Please check this link for more details. (Refer to page 22):
https://www.sony.com/electronics/support/res/manuals/4727/47274141M.pdf
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 2 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of sound was poor. Not as loud as expected. Item was returned
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chef, we're sorry to hear that you had returned your SONY unit. You can easily enjoy pre-programmed sound effects that are tailored to different kinds of sound sources. It is recommended to follow this link for more information. (Refer to page 22):
https://www.sony.com/electronics/support/res/manuals/4727/47274141M.pdf
We have our support team that always happy to assist. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
Rated 2 out of 5 stars
Not a good sound...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dose not work well at all for me. Too late to exchange it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tina, we're sorry to hear that you have an issue with your SONY. We would like to know more details about the issue. Pease email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
Not Buying SONY EVER, EVER AGAIN
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible purchase. Not worth a dime. Rarely works and starts FLASHING bright blue lights in the middle of the night. I have done all I know how to do, spent an hour on hold and tried online support. We will NEVER purchase another SONY product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Annoyed009,
This is not the experience that we want you to have. This isn't normally the case with the HTS200F. We would like to know more about what happened and review your file. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Case Number:
Additional Information regarding your experience with your HTS200F.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good... No! GREAT Things in Small Packages!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a fan of Sony products, but the price and size of this sound bar made me skeptical. I was wrong. Now tamper your expectations. YES. It does have an integrated sub-woofer, but it’s not gonna hit hard like your 20” sub in your car while cruising down the street listening to Beck’s “Loser” on a Friday night (sooooooo 1990’s). However, this a definitive upgrade to anything built-in TV speakers have to offer. And for the price and simplicity of setup, this is a great value! Packaging and Initial Setup The packaging was thought out. No wasted space where you think something should be that might be missing. Everything is laid out right at the top to get started. THANK YOU SONY for providing an actual user’s manual. Maybe I’m in the minority here, but I want a physical manual (not online) that tells me every single feature I can use. Like many other electronics I’ve purchased recently, it seems like the onus of obtaining auxiliary cables falls on the end user. No HDMI cord and the optical cable could barely make it the length of my TV, let alone to the table where I wanted to place the sound bar. This isn’t just Sony, it seems to be everyone lately. So depending on how you plan on connecting, make sure you have the correct cable. Obviously if you connect with Bluetooth, this isn’t an issue. I would suggest NOT doing that, which I will explain later. I have not connected the sound bar to the wall yet, but this thing is relatively small compared to others I own. The instructions are simplistic but you will need to purchase the correct anchors (ex. screws, wall anchors, etc.) because they are not included. The remote is the right size. Small but not too small where you will lose it. There is a lot of functionality in the remote that make it necessary to have. There are also features for “long pressing” certain buttons. Refer to the owner’s manual for more information. Sound As I said before, this sound bar is sleek and relatively small. But don’t let that fool you. It puts ample sound out. When I test my speakers I use a staple of movies and songs to test different ranges: 1) “The Matrix” - Rescuing Morpheus (1hr 41mins) I love this scene for testing! The quality of speech is tested at the beginning. The surround capabilities are truly tested with the gun battle. And the music capabilities, especially on the low end, are tested with the soundtrack. This sound bar proved ample in all. Although it can’t get to the truly low bass “thump” that the soundtrack has, it doesn’t feel lacking. The crispness of the audio’s upper end is great as you hearing casings hitting the floor. For being just a sound bar, the surround capabilities were surprising. 2) “One Night Only” by The Struts A rock anthem definitely tests the highs and midrange capabilities. I did notice in the chorus of the song, the sound gets muddled and distorted in the midrange. This is more noticeable at higher volumes. It’s slight, but it is there. However, the crispness of the vocals is great! 3) “Loser” by Beck I mentioned this song before and it is my go-to for testing out vocal quality and how low speakers can actually pick up. Again, the vocal quality and guitar quality (high end) were great. The lows were good for what they can pick up. But obviously without having a larger sub-woofer, there is just no way to pick up that “thump”. Again, this isn’t a slight. It’s just an impossibility given the hardware. Inputs With all of that being said, there is a HUGE difference between the three inputs (HDMI, Optical and Bluetooth) and their quality. If you can connect with HDMI-ARC, I highly recommend it. It by far sounds the best and provides the most capabilities. I was shocked to see that when I connected the sound bar this way, even my Roku remote was able to control the volume of the sound bar. Pretty cool! The next highest quality was the optical cable. Although the difference in sound quality was slight, the loss of functionality that ARC gives is worth just connecting to HDMI. I would not suggest connecting to Bluetooth for TV purposes unless it’s an absolute necessity, or you just don’t care for crisp sound. Bluetooth is intrinsically lower in quality when it comes to sound. You’re giving up quality for ease of connection. Summary In conclusion, I would recommend this sound bar. Its price point is way under the value of the quality. While the bass isn’t going to hit you in the chest, I think the quality overall and the simplicity of setup make up and are well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .@HiFiBlaster, Thank you so much for your very detailed review, we appreciate it! Erin
Rated 1 out of 5 stars
Very weak soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this soundbar. The audio is very weak and sounds hollow. It says it includes a subwoofer for bass but it's so small and weak, why bother even having it. You can find much better Soundbars.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Symetri, we're sorry to hear that you have sound issues with your SONY unit. Please adjust the volume using the supplied remote of the soundbar to increase the sound level. You may press BASS repeatedly to adjust the level of the bass tone If the input sources contain very few bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Play the built-in demonstration music by following the steps below and check that the sound is output from the subwoofer. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
too much bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound varies from broadcast to broadcast. It is too much work to adjust the bass with each one. When I do adjust the bass I have to get up and stand at the sound bar to do it. I don't use my TV as much as with my old set. This one just sounds like noise too much of the time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ears, we're sorry to hear that you have an issue with your SONY unit. You can adjust the bass tone by pressing the bass button on the supplied remote repeatedly. Noise may occur or the audio may cut off depending on the BLUETOOTH device connected with this system, the communications environment, or surrounding conditions. Use this system at least 10 meters
(33 feet) away from the wireless LAN device. Install this system and BLUETOOTH device as closer to each other as possible. If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Rated 1 out of 5 stars
NOGOOD!!!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough!!! The sales person on bestbuy told me it was one of the best.. In my honest opinion i think she was more worried on the sale then my satisfaction on the product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NOGOOD, we're sorry to hear that you have an issue with your SONY unit. You may follow this link to isolate and fix the issue:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-s200f/articles/00246877
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Bluetooth connectivity, Compact size
Rated 5 out of 5 stars
Every sound is better!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a sound bar before because I felt there was no discernable difference between one and the built in speakers on a TV. I want to say that for this sound bar at the very least, I was very wrong. This soundbar is very compact and I love the bluetooth feature that allows me to cast a playlist while I cook or clean and it automatically comes on with the TV using arc. While watching a movie or just watching TV you can hear and feel a difference because of the base in the device and effects like knocking sound real. I am not an audiophile, but I do not regret getting this product because everything from reality TV to Spotify sounds 100x better.
I would recommend this to a friendBrand response from SonyListens
Posted .@Oappev, good to know that you like this soundbar. Thank you so much for your very detailed review, we appreciate it! Erin
Rated 1 out of 5 stars
Poor sound or installed wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are not happy with the sound bar. Tony turned off the speakers on our tv and used this. He used a HTMI cable as the fiber optic cable. And we have to turn it up to 68 before we can hear it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Soundbar, we're sorry to hear that you have sound issue with your SONY unit. Please follow this link to isolate the issue. (Refer to page 31:
https://www.sony.com/electronics/support/res/manuals/4727/47274141M.pdf
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
Garbage parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this a 1 star even before trying it out because it’s absolutely ridiculous for Sony to put a 1 cent piece of garbage optical cable in a $150 soundbar package. Very disappointing. Step it up Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ultimatesec01,
We do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Rated 1 out of 5 stars
Not worth the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product at all very low quality. I'm in an apartment so I didn't want to disturb neighbors but this soundbar was worse than speakers on the tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Why2021, we're sorry to hear that you have an issue with your SONY unit. We would like to know more about the issue with your SONY unit so we can better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak sound with ZERO base, had to return the Yamaha thinking this is better but no way , so I'm on my way to return it and never look back .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sultan11, we're sorry to hear that you have an issue with your SONY unit. We would like to turn your experience around. Please follow this link below to better isolate and fix the issue:
https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-s200f/articles/00223961
You can press BASS repeatedly on the supplied remote to adjust the level of the bass tone
cyclically.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
crackly sound hard for geek squad to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible sound quality. I would have returned it but had to wait for an appointment because due to cancer and chemo damage could not install myself
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi deeisme, we're sorry to hear about your situation and the issue with your SONY unit. You can easily enjoy pre-programmed sound effects that are tailored to different kinds of sound sources. Please check this link for more details. (Refer to page 22):
https://www.sony.com/electronics/support/res/manuals/4727/47274141M.pdf
Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s200f/articles/00025299
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Compact size, Sound quality
Rated 4 out of 5 stars
Small Soundbar Big Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds great! It is small so it doesn't take up too much room but it really has a great sound. The built in subwoofer also works really well. I really like this soundbar, I just wish it had some kind of LCD display to confirm settings. There is some guess work doing the setup but thankfully setup doesn't take that long. This is one of my favorite soundbars!
I would recommend this to a friendBrand response from SonyListens
Posted .@PaulieB1, awesome! We're glad that you like the sound quality. Thanks for choosing Sony! -Erin
Rated 1 out of 5 stars
Wouldn't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product from Sony. I've had Sony products before, but I would have to say this sound bar is the worst I have ever bought from Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Soundbar, we're sorry to hear that you have an issue with your SONY unit. We would like to review your file so we can better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl







