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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality, encompassing rich bass and excellent performance at higher volumes. The ease of setup and Bluetooth connectivity are also frequently praised. While some users wish for a higher maximum volume, the overall experience is largely positive. Many appreciate the compact and stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 260 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar by far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Sony really impresses with quality of this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it a big step up from my other sony soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I purchase before, has the best sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second soundbar works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first soundbar had problems. We had to unplug the soundbar and then plug it back in. After dealing with the problem several times within the first week, we contacted Best Buy. The Geek Squad replaced the problematic soundbar. The second one works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the new sound bar, great speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay...just not really sure I need it just yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe what a difference the sound bar makes to the viewing experience of the TV. Would recommend it to anyone with a flat screen tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi downthumb, thank you so much for your kind comments. I'm so glad to hear that this unit meets your expectation. Thank you for choosing Sony! Dave

  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    For a sound bar, it's quite good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a 5.1 surround system, but sometimes you just want to flip on the tube and watch the news or a regular program. This unit fits the bill when coupled with a current generation Sony TV. Or crank up a football game or even a movie and it really does a nice job and can get really loud with enough bass to feel it. I got this at about half retail price from BB by buying it along with a big 4K TV. I doubt that I wouldn't have bought it at full retail price. I'm using the soundbar as the switching agent, with my cable box, Blu-ray and Roku all plugged into the sound bar, and then running only one HDMI 2.0 cable to the TV's HDMI ARC slot. What's really cool is how well everything integrates. For example, I can simply turn on my five-year-old Sony Blu-ray player and the TV and sound bar both turn on and automatically switch to that source for me, ready to play the movie. Or more common, just turn on the TV and the soundbar comes on with it--exactly as I'd hoped it would. For what this is, the sound has been impressive to me - I wasn't expecting that much out of it. It's not 5.1, but it's way better than any TV's regular sound. And while my previous experience with wireless speakers in the past hasn't been very good, this wireless subwoofer works extremely well and makes it easy to place it wherever you wish. The controls appear on screen if you wire it as I did, but I've found that using the Sony SongPal mobile app is much easier to use and gives me better control -- like selecting the input, adjusting the delay or controlling the subwoofer volume. The app on my iPad somehow just connected to the soundbar via Wifi which made that easy. So five stars for this product, being in its genre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides exceptional audio -- much better than the TV speakers within our 4K Ultra TV. This product is worth the investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High Quality, Great Sound but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound and quality but after coming back from a month long vacation, subwoofer stopped working. unfortunately it happened on my 13th month and have to send it back to sony for repair, which cost me another 300$ for repair. Not expected to fail in such a short period for high priced product. sony disappointed me for the first time but i still believe sony makes the great product...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, diviji, We appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will pass this to the proper department. Thank you. -Vincent sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, nice Bluetooth range WIFI SUCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good soundbar, I got it 60% off, no way would i pay $800 for this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Expensive item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Product is expensive thought has great sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Bose when it comes to speakers...but after my purchase I'm really satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 years I have never had any issues with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice equipment but the sound quality was not expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have giving it a five if it had bass controls on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SoundBar with extra BASS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerfull and very clear audio to be SoundBar. Amazing sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Once again, Horrible customer service from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HTNT-3 Soundbar- works well. Reason for 1 Star review- ongoing abysmal customer service from Sony. We purchased this to go with a new Sony 4K television. (the television's cpu went out on day 2, had to be exchanged) Once installed and mounted, I noticed the cover not fitting well. Checking, I found 3 of 8 tabs that hold the cover in place were broken. Simple, contact Sony and request a replacement cover, right? Wrong. Used the email support site, email response was inaccurate to the issue I was having and advised me to call customer service instead of using the site. I called and spent almost 30 minutes while the rep was "trying to look up the warranty" on the unit. While on hold, I found it for her- 1 year parts/limited labor. She was still unable to confirm that when she sent me to a supervisor. The supe said that I would have to take the whole unit down (granted I wire my components through the wall, not on the surface) and send it all in... Just for a cover. The other option is that I can pay to order and ship a replacement for the defective part. Again, I can pay to fix THEIR damaged part, as well as be without a soundbar for 4-10 weeks while they examine it. The rep also assured me that it must have been damaged by Best Buy or the shipper because there is no way Sony could have accidentally done so. Arrogance and avoidance. I wish I could rate the soundbar based on it's performance but unfortunately I am (once again) so frustrated by Sony's Customer (lack of) Service that I cannot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than tv speakers and louder. Remember this is one of Sony's cheapest sound bars, so don't expect anything amazing. But it does what it's suppose to pretty well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good fosure but a year out the remote broke! A universal remote cant do what the OGRemote does. Bunk remote!!! Paid too much for that to happen!

    No, I would not recommend this to a friend