Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Great monitor if on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good monitor if you can get it at a discounted price! Just don't buy it at $500. I got an open box excellent for just $170.
I would recommend this to a friendOne of, if the best monitor i ever had.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing i like about this item is the graphics and the frame rate
I would recommend this to a friendReview
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was searching so hard for a good monitor for my PS5. I finally came across this one! It’s a very good monitor, the performance of this thing is brilliant. It has a beautiful display, while also having VRR which is a life changer on PS5. Having 120HZ and VRR on in 4k is brilliant. I genuinely love playing warzone and FPS games on this thing because of the FPS Mode! It’s a great monitor with great response time and performance! If you’re a competitive gamer, or you just want the highest quality monitor you can get for PS5, I would absolutely recommend this. It’s the best monitor I’ve had by far. Brilliant stuff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TristanH,
You made the right choice! We're glad that you are enjoying the picture quality of the gaming monitor and how it works well with a PS5. Thank you for choosing Sony!
-Ralph
- Cons mentioned:Speakers
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with the input showing up and speakers aren’t great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Randomguy,
Thank you for reaching out to us. We're sorry to hear some issues that you are experiencing with your INZONE M9 monitor. Allow us to help troubleshoot the problem. This monitor automatically selects the input to which the signal is being input. If there are multiple input signals, the inputs are selected in the following order of priority. HDMI 1→HDMI 2→DisplayPort→USB-C. You can also switch the input manually, using the joystick. Press the joystick on the rear of the monitor. The menu is displayed. Move the joystick to the left. The input selection menu is displayed. Select the desired input. Press the joystick. The input switches to the one selected. Please note that when [Auto select] is set to [Off], the input is not selected automatically. For reference: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
Also for the sound quality of the monitor, with the INZONE Hub software, you can personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. You can also assign specific picture mode and sound profiles of the headset to individual computer applications and games. For more information, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Software issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs drivers update, semi unusable out of the box. Flickers in and out, takes 20-30 seconds to switch input. Other than that it’s great, but at this pricepoint it’s not the best.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NolanK,
Thank you for your time writing this review. While we are glad you like your INZONE M9 gaming monitor, we're sorry to hear some issues that you are encountering with the unit. Allow us to help make this a better experience.
There are several solutions you can try to fix the flickering issue, please check the following below:
Check cable connections.
Please make sure to update the firmware of your monitor. The software updates improves general performance of the unit and resolve any possible software-related issues.
Test with different source.
If the issue happens when your PS5 is connected VRR is enabled, update the PS5 System firmware, and then enable the PS5 VRR (Variable Refresh Rate) again.
The screen may flicker depending on the game and graphics mode used (particularly fidelity mode).Please perform these troubleshooting steps:
If there are multiple graphics modes in a game, select a different mode.
Alternatively, you can turn off Enable 120 Hz Output in the PS5™ console’s system settings by going to Settings → Screen and Video → Enable 120 Hz Output → Off.
If the issue still occurs, turn off VRR on the PS5 by going to Settings → Screen and Video → VRR → Off.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Great xbox series X Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Sound is a whisper so you will need headphones. Couples great with Xbox series X. Does not Help Series S visual effects had the pleasure of owning all the xboxs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyM, thanks for choosing and purchasing our product. We're glad you are enjoying your new gaming monitor! ~Earl
Monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor for PS5 but built quality not the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IuriiS, We're truly delighted that it works great with your PS5 and you are having an enjoyable overall gaming experience with your INZONE M9 monitor. We will surely take note of your feedback regarding the build quality as we always strive to make this a better experience. The M9 is designed to fit the way you play. Integrates perfectly with your gaming gear. Easily position an angled keyboard and large gaming mouse pad around or under the display. With a small monitor footprint, you’ll have more desktop space. The unique, low depth tripod stand provides total gaming comfort while optimizing desk space for peripherals.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Jess
Best 27 inch monitor out there!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great response time. I really like the color accuracy of this monitor. The speakers on this monitor is the weakest part of the monitor, but everybody should invest in some headphones or computer speakers anyway so no big deal there. It has all the gaming features that you need whether you’re a hardcore gamer or a casual one like myself, you’ll be satisfied trust me. Never goong back to gaming on a tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonW,
We're glad that you are enjoying the picture quality of the INZONE M9. Your feedback about the sound quality is also appreciated.
The INZONE M9 features the INZONE Hub software which allows you to personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. You may refer to this link for more information: https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00279252
You can also check the app or game that you are using for sound settings and adjustments.
Additional information about the monitor is also available on this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
To take your entertainment experience to the next level, you may want to consider our INZONE headsets (INZONE H3, INZONE H7, and INZONE H9): https://electronics.sony.com/audio/gaming-audio/c/inzone-headsets
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
Sony Inzone Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love monitor. Goes great with other sony stuff. Price is high
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickD, Great! We're thrilled to hear it works great with your other Sony devices. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Sam
Good and Stylish 4K Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you’d want from a 4K screen, including a 144Hz refresh rate with HDMI 2.1 to drive it, IPS colors, HDR 600, VRR, and G-Sync compatibility. Great monitor for PS5 and PC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theportobello,
You made the right choice! We're glad that the INZONE M9 is the perfect monitor for your PS5 and PC. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Too expensive for the quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little un sturdy, does have great graphics but it also depends on the game you’re playing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MariaPerez,
Thank you for your time writing this review. While we are glad you like the graphics of the INZONE M9, we're sorry to hear if we were not able to meet your full expectations with the quality of the unit. You may find this link helpful about setting up the unit properly and other information for best gaming experience:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668876.html
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
If you require additional support, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for purchasing Sony! - Kris
Sony - Inzone Gaming Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor! So glad I bought it! Picture is so clear.
I would recommend this to a friendBrightness is an issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better for $800+. Just not too bright for the Ps5 no matter the settings you put on it. Could be brighter in my opinion. Playa super smooth though. Game play has been amazing.
No, I would not recommend this to a friendGreat Visuals!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor looks beautiful. Has all the ports you need for connecting devices. The only draw back is the sound as is the case with most monitors. All and all I think for the specs the price is justified.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, Thank you for sharing your experience with your new Inzone M9! Get into the zone and explore worlds of brilliant detail. Our INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144Hz refresh rate and IPS 1ms GtG (Grey to Grey). Thank you for choosing Sony! -Carl
Great for my PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture quality for PS5. Only knock is after turning on our starting a game screen goes black for a few seconds and searches for input.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Remy,
Thank you for sharing your experience on using the INZONE M9 monitor. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the monitor is up-to-date. This monitor automatically selects the input to which the signal is being input. If there are multiple input signals, the inputs are selected in the following order of priority. HDMI 1→HDMI 2→DisplayPort→USB-C. You can also switch the input manually, use the joystick. Make sure that all connections are secured. Sometimes cables are the easiest cause for concern and fix most issues like a black screen.
If there nothing is displayed on the screen, please isolate the issue by following this link: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668898.html
I hope this helps, but if you're unable to resolve the issue or you need further assistance, please don’t hesitate to email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're really delighted you're happy and satisfied with the exceptional picture quality with Full Array Local Dimming and superb features of your INZONE M9 monitor. Thank you for your purchase and for choosing Sony! -Jess
Inzone monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is expensive. There is no way around it. Terrible speakers, but man does it pair BEAUTIFULLY with the ps5. If you can afford it, get it. And yes it’s worth saving up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronP,
Thank you for your purchase and we do appreciate sharing your honest feedback. This will help us improve our future products. We're glad that you like it paring with your PS5. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Marco
Pretty good Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a solid monitor, it’s definitely more used for PS5 but it’s been okay for my Gaming desktop so far, I do wish that it came with HDMI and display cables as I had to buy those separately
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldI, That's fantastic! It's wonderful to learn that you like the superb 4K HDR visuals and it works great with your PlayStation 5 and gaming desktop. Your feedback is extremely important to us and is very much appreciated. Cables to connect the devices and the monitor are not supplied as the required cable type, version, or length depends on your environment. You can purchase appropriate cables separately. Thanks for your purchase and for choosing Sony! -Jess
Totally Worth It!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't listen to the bad reviews, I just got mine today and it is amazing! I went from a 1080p to this and personally I am enjoying every minute of it! Perfect for PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rod364,
You made the right choice! We're thrilled that you are enjoying the picture quality of the INZONE M9 and how it works well with your PS5. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Playstation 5 standard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a Playstation fan and want something that uses all of its display settings then this is perfect. Sound on the other hand is...
I would recommend this to a friendBest monitor until OLED matures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While OLED monitors are great for content consumption, they are trash for text. If you need a monitor that is affordable and provides the best of productivity, gaming & media - this is your best bet - with the added advantage of seamless PlayStation support.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi atx7,
You made the right choice with the INZONE M9! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph