Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Best monitor for PS five
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor especially for a PS five definitely definitely recommend the quality is unmatchable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseluisM, Amazing! We're truly delighted to hear your purchase went well and we've matched your expectations with your new INZONE M9 gaming monitor. Your satisfaction with the stunning 4K HDR picture and overall performance of your TV are greatly appreciated. It's wonderful to hear you feel this is the best gaming monitor to use, especially for PS5. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the INZONE gaming monitor with 4K HDR, Full Array Local Dimming. Thank you for the recommendation and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
I love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this color, it's amazing and very good quality, I recommend it
I would recommend this to a friend I wasnt all that impressed but dtill good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visual is good, built in speakers are so weak, compatabiity with PS5 is great, updating firmware can be a nightmare since you need windows computer, it will not work with apple, part of me feels that I should have had a better experience after i paid 900$.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
While we are thrilled to know your satisfaction with the exceptional picture quality and superb performance of our INZONE M9 gaming monitor- especially when using it with your PlayStation 5, we are really sorry if its built-in speakers and its firmware update compatibility didn't live up to your expectations. We take all feedback seriously and will share with our team your experience. To ensure you are getting the most out of your INZONE M9 gaming monitor, if you haven't yet, please update its firmware as well as your INZONE hub application to the latest version.
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads
Get into the zone and explore worlds of brilliant detail. Our INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144Hz refresh rate and IPS 1ms GtG (Grey to Grey).
If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Great monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful monitor. Bought open-box (excellent) for 600 bucks. This monitor looks incredible for gaming and definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron,
You made the right choice with the INZONE M9! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Decent gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gaming monitor for your PS5. Has plenty of inputs and decent speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star rating and review, Paul. We're so pleased to hear you found the perfect monitor for your PS5 console. We're so delighted to hear that you are having an enjoyable gaming experience with this INZONE M9 monitor and you like the variety of options including HDMI 2.1 ports, DisplayPort 1.4 and USB Type-C (DisplayPort Alternate Mode) that gives you the connectivity you need. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best purchase I’ve made for my setup and the picture is incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Austin,
Awesome! Glad to hear you found the perfect gaming monitor that suits your needs and expectations. Thank you for purchasing the INZONE M9 and for choosing Sony! - Kris
Good budget monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it matches my PS5 and it switches from PC to console automatically with 144hrz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SK8BOARDINGISNOTACRIME, We are happy that you now have a perfect gaming monitor for your PS5 and PC. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
Purchase in store went very smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony inzone M9 is amazing just what i expected the color are just like the ps5 so it matches perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edruz65, we're glad you like the picture quality of our product. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! ~Earl
Amazing quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is amazing, works exactly how it should, too much monitor for an Xbox one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosiahH, We are glad that you like the quality of your new Sony INZONE M9 4K gaming monitor. Thank you for your purchase. Enjoy your games! Vincent
Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! super happy with my purchase will def recommend
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricV,
That's great! We're glad to hear that you're happy with your purchase. We appreciate the recommendation and thank you for choosing Sony!
-David
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, has an fps counter so if you turn on vrr on your console and monitor you get a live cos reading. Does not work when streaming to twitch. But it’s responsive, I played COD and it was great with local dimming enabled on high. You could turn that off for faster response time, but to me it’s fine. I have my response setting to one above normal, I believe that’s fast, and the. Faster is the last option, which should not be used too much overshoot. HDR brightness if good and colors look great. The speaker are okay in a pinch, I use external speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Thank you for the 5-star rating! We're glad your enjoyable gaming experience with your new INZONE gaming monitor. The INZONE M9’s Preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden. Please note that the available settings differ depending on Preset mode or input signals: -When the Preset mode is set as Standard, FPS game, or Cinema: Sony provides optimized picture settings by default, and menu items are grayed out, except Brightness, Local Dimming and Aspect Ratio. -When the Preset mode is set to Game1 or Game 2: Can be adjusted with desired settings. If Eco mode is on, the menu items are grayed out. -When the input signal is HDR: Only Local Dimming and the Aspect ratio can be set. For additional brightness, contrast and gamma control, please try changing Black Equalizer setting from 0 – 3, under the Gaming Assist menu. Additional information and troubleshooting steps are also available on this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Also for the sound quality of the monitor, with the INZONE Hub software, you can personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. You can also assign specific picture mode and sound profiles of the headset to individual computer applications and games. For more information, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks again for purchasing Sony! - Kris
Would recommend for price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fro price has lots of settings to adjust for you're liking
I would recommend this to a friendInzone M9
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid monitor, but has its flaws. I would recommend to use a monitor arm. The app is glitchy, and the USBC power delivery is just too low for it to be useful from a laptop connecting purpose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoBo,
We are sorry to hear about your concerns with your Sony gaming monitor. Please make sure the firmware and software are updated to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads. The updates also include key features, applications, and bug fixes. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's good to know that it's still a solid monitor for you. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Picture quality
Great Monitor! Buy now good price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome monitor! good specs and response time and picture quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDRTECH, Choosing this gaming monitor will definitely be worth it! It's amazing to hear your purchase went well and you like the 4K HDR visuals and features, especially the fast responsiveness of INZONE M9. You’re now able to react faster with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for offering a fantastic rating on the product! Enjoy! -Jess
Defective/ has serious issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor worked fine with my PS5. But could not get it to work with my PC and display native 4K 144hz. The monitor appears to be on and accepting the signal while showing a white LED to indicate - but only showed the black blank screen. tried reinstalling my video drivers etc. and no luck. Monitor seemed defective. did not see a monitor firmware update on Sony support site. this is unfortunately a immediate return for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AvidPCEnthusiast,
We regret to hear that you are not having a complete experience because of the black screen issue when using a PC. Your feedback is extremely important to us and is very much appreciated. We hope that the cable you are using is of a latest version. Make sure that all connections are secured. Sometimes cables are the easiest cause for concern and fix most issues like a black screen. Please also note that 144Hz is supported via Display port and USB-C (DP Alt Mode). To update the software version of the monitor, please make sure to follow the steps on this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
If you still have the gaming monitor or you need further assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the SDMU27M90.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Picture quality
Best monitor for thr the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor! Best so far for the price! Not disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddieD, we're glad you like your new gaming monitor! Thanks for choosing Sony! ~Earl
PS5 gaming monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my PS5 no issues so far wish it was just a tad bit bigger other than that no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Kobieobie! We're happy that you are enjoying your Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
It’s good, but there’s better.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For how much this costs, you do get good quality out of it. I’ve enjoyed mine for a while but my one complaint is switching inputs takes so long, and sometimes never recognizes my consoles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, Thanks for sharing your experience with the new Sony gaming monitor. We're glad that like the quality of your monitor. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. We also appreciate your feedback regarding the response time of the gaming monitor when switching inputs. Make sure that you update your device's firmware version to improve performance. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Playstation Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this gaming monitor. It does everything as advertised and worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryE, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your feedback and for choosing Sony! -Carl
Great monitor if on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good monitor if you can get it at a discounted price! Just don't buy it at $500. I got an open box excellent for just $170.
I would recommend this to a friend