Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Great monitor if on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good monitor if you can get it at a discounted price! Just don't buy it at $500. I got an open box excellent for just $170.
I would recommend this to a friendBest 4k gaming monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4k monitor in the market. This monitor beats all other 4k monitor unless your going with a OLED panel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyceC, Awesome! We are so glad to hear that you are happy with your new Inzone M9 Gaming monitor! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your feedback and for choosing SONY! -Carl
Perfect for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied. Perfect for my PS5. Buy it if you can.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThiagoP, We're glad you like your new Sony gaming monitor. Enjoy and thanks for choosing Sony! -Craig
Highly recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never really received this product because of a delivery issue where it was presumed stolen. But I was able to get a refund and buy one on used facebook market place for half the price thats been exellent.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for our RV, picture was suburb in the area of our viewing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeH,
That's great! We're glad to hear that you like picture quality and size of the monitor. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Superior Monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, best gaming monitor I've ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseM, That's really cool! Thank you so much for sharing your impressive experience so far with your INZONE M9 gaming monitor! It's really wonderful to hear you are pleased with the stunning picture quality and you feel this is the best gaming monitor that you've owned. You're now able to react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Jess
Great Picture with Full-Array
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've switched between using it with my PC and PS4/5. No complaints on either platform. I was looking for a full-array monitor and found the choices are few and far between, with the Sony being the best overall value. It was great to be able to see the display model in the store next to the other offerings in this price range; definitely helped in my research. It's been a great product for its intended use.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, GreenScout! Thank you so much for the fantastic review! We're really delighted you're happy and satisfied with the exceptional picture quality with Full Array Local Dimming and superb features of your new INZONE M9 monitor. Glad to know you feel that the INZONE M9 is worth its price, and it works perfectly with your gaming consoles and PC. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony inzone m9
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor for the my ps5 it looks so good didnt know what i was missing out on my big screen!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanS, Thank you for giving the Inzone M9 a perfect rating! We're glad to hear you love your new Sony gaming monitor and good to know it works perfectly with your PS5.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Sony inzone m9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been a 5 star but shows no signal when im on xbox or ps5 and im switching games its kinda annoying but overall the monitor is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668898.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming monitor for PlayStation. Huge upgrade from gaming on a 4k TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayanA, We are happy that you now have the best 4K HDR gaming monitor for your PlayStation. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
The Monitor i always wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great but the stand was a let down. Held back my 10 rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guido, We are glad that you now have the gaming monitor you always wanted. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
- Pros mentioned:Picture quality
Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase of a monitor in my life is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarM, You've made an excellent choice! We are truly happy to hear you're overall pleased with your new INZONE M9 gaming monitor, and it perfectly suits your needs. It's good to know you're having an enjoyable gaming experience and that you like the superb picture quality, especially the FALD and amazing features of this gaming monitor. Thank you so much for purchasing our INZONE M9 monitor and for the 5-star rating! -Jess
Playstation 5 standard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a Playstation fan and want something that uses all of its display settings then this is perfect. Sound on the other hand is...
I would recommend this to a friendInzone monitor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great match for the PS5. Color match is awesome. Graphics are great also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VanessaO, We are glad that you like the picture quality of your new Sony INZONE M9 4K HDR gaming monitor. You chose the best for your PS5. Thank you for your purchase. Enjoy your games! Vincent
Two faulty monitors in a row - not cool!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open-box monitor to save some money, during gaming it kept turning off saying ‘searching for signal’ and then coming back on. Can’t have that if you’re trying to play competitively. So I returned it and payed the extra $ for a new one. Same issue! Made sure it wasn’t the cable I was using, none of my other monitors have any issues. Updated the monitor to its newest software/firmware and still, same issue. I’d highly recommend looking elsewhere for a better quality 4K gaming monitor, LG makes some very good models. Will be returning the Sony monitor, (again), soon. Picture quality looks great but you can’t win games if your screen keeps turning off. There’s better 4K monitors for better prices.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LukeW,
Sorry to hear about your experience, this is certainly not the experience want you to have. Thank you for your feedback. The latest firmware version is M009 for the INZONE M90. May we ask if you are using HDMI or Display port for your video source? HDMI will have a HDCP hand shake that may sometimes cause screens to go black if the hand shake is lost. For reasons of the cable not being seated correctly on both the pc or the monitor. Simple unplug and plugging back in should rectify this if the cable is not seated correctly on the pc end or monitor. Not using the correct spec HDMI or Display port cable can cause the same effect.
Hope this helps. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in all aspects for the ps5. Perfect perfect for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jr25, We are glad that you now have the perfect 4K gaming monitor for your PS5. Thank you for choosing Sony. Enjoy your games! Vincent
Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes black after changing games runs good but for the price is not
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Headphone,
We regret to hear that you are not satisfied with the INZONE M9. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Sony Inzone M9
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful 4k Monitor with full array local dimming. Perfect for PS5/PS4 and Xbox series X/S one or one s.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Manny! We're glad that you are enjoying your new Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for choosing Sony! -Craig
- Pros mentioned:Picture quality
So good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor i ever had, crisp picture and color and yea
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanM, Awesome! We are so glad to hear that you are happy with your new Inzone M9! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Best monitor ive had.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, screen size and look. Makes gaming even better with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior03, Awesome! We're thrilled to hear that you like the quality, screen size, and look. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Erin