Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Sony m9 inzone 4k 144hz monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this monitor open box and i can see its worth the $500 I paid. Colors are awesome and so is gameplay. If you buy it for pc or ps5 preferably i recommend changing 4k transfer rate to -2, for some odd reason if you dont it causes the screen to keep searching for display output. Aside of that i highly recommend buying!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosiahC,
Thanks for commenting! We are thrilled to know your satisfaction with the incredible picture quality, reasonable price, and superb performance of the INZONE M9. We greatly appreciate your input when using it with a PC or PlayStation 5. As general recommendation, to ensure you are getting the most out of your Gaming Monitor, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the unit. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
Thank you very much for recommending our INZONE M9 Gaming Monitor and for choosing Sony!
- Romeo
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is amazing. Works perfectly with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer, You've made an excellent choice! We are truly happy to hear you're overall pleased with your new INZONE M9 gaming monitor, and it perfectly suits your needs. It's good to know you're having a enjoyable gaming experience and it works well PS5 console. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for purchasing our INZONE M9 monitor and for the 5-star rating! -Jess
Good Gaming Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but a typical Sony product. Excellent picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Kevin! We're glad that you love your new Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for choosing Sony! -Craig
Worth it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this monitor for over a year now and it’s easily the best one I’ve had.
I would recommend this to a friendLoving it so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this monitor so my family can use the sony bravia tv more in the living room so I wanted some thing with sound and great hdr at a decent prize. Loving this so far with my only issue being the change between hdr and sdr when changing games. Screen goes black for a few seconds but I am missing a setting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BB127,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you like the sound and picture quality of the gaming monitor. We also understand your concern when switching SDR to HDR content. Switching content formats or HDMI ports for HDCP handshake will cause the screen to quickly do this because the monitor is adjusting for the higher bandwidth signal. Mostly this is seen when going from an SDR signal to HDR signal. This is normal.
If you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Sony inzone m9
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dead pixels, good enough color profile, good enough hdr. The erogmincs could be better recommend vesa mounting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thanks for the review, RyanB!Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.We also appreciate your feedback regarding ergonomics. This will help us improve in the future. Thank you for choosing Sony! -Craig
Great monitor, eh software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks fantastic, doesn’t seem to like displayport much. Sofware needs some help but overall a fantastic monitor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TH96,
Thanks for sharing your review and experience with the INZONE M9. We appreciate your feedback about the DisplayPort and software of the monitor. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
It is also recommended to use the latest version of a DisplayPort cable. Sometimes cables are the easiest cause for concern and fix most issues.
You may also find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Nice Graphics and FPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Looking Graphics. ..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbrahamO, We're glad that you are enjoying the picture quality. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! Erin
A PS5 Shaped Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit pricey, but the monitor does provide excellent visuals for your PS5 gaming, and can be used as a second monitor for your laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DBewl91, We are glad that you now have an excellent monitor for your PS5 and for your laptop. Our INZONE M9 has four times the pixels of Full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. Thank you for choosing Sony! Vincent
Good buy only on sale can recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works buttery smooth on PS5 instantly recognizes my console and sets its up automatically HDR VRR ALLM. 4K res good for watching. Sound sure not great its a monitor. My biggest con is the design and material quality it literally feels cheap for a premium priced monitor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Washer, Thanks for sharing your feedback. It's good to hear that your new Sony INZONE M9 works great with your PS5 without any issue. We take all user input seriously and will make sure your comments reach the appropriate person, especially with regard to your other concerns. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
Awful signal detection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is nice but signal detection is awful. Sometimes requires a hard reset, unplugging the power, to get it to reacquire a signal. Have never seen anything like this on a monitor before. If you only have a single source, or do not use more than one monitor, then it might be ok.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Maho, While we're glad you like the excellent picture quality of the Inzone M9, we're sorry to hear about the intermittent no signal issue you're having. This is usually not the case for our Inzone Monitors nor the experience we want you to have. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
If you're unable to resolve the issue, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the SDMU27M90:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Inzone M9
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe is the “searching for input” that happens every time you start up a game on consoles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dirge, We're sorry to hear about the issue you're having. If the picture mutes and displays a Scanning for Signal message when you change the video signal, please follow the steps below:
This happens when the Variable Refresh Rate (VRR) signal changes from the source device (from Off to On or On to Off). Depending on the VRR signal, it may take some time to adjust the signal frequency when switching. Please wait a moment until the picture refreshes.
Note: Disable the VRR function on your source device to minimize the time the picture is muted
We would like to know more about this issue so we can better assist you. For now, please make sure that the firmware version is up to date. Refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/software/00284042
email us at socialsupport@am.sony.com with the following details for further assistance:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
PS5 Best Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several monitors to pair with my PS5. This INZONE M9 checks all the boxes. HDMI 2.1 was one feature I could not find in a monitor without spending a lot of money. The Picture is crystal clear and shows every detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Withe12,
Thank you for the 5-star rating! We're very happy to hear you're having an enjoyable gaming experience and it works perfectly with your PS5. Good to know that you like the flawless crystal-clear 4K HDR picture quality and HDMI 2.1 features of your new INZONE M9 monitor. This monitor is Perfect for PlayStation 5, when pairing the two you will gain Auto Genre Picture mode an Auto HDR Tone Mapping. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
Thank you for your awesome feedback and offering a fantastic rating on the product!
-Jess
Just an okay monitor
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor build quality. The actual display is alright; it’s limited dimming zones are gonna look fine but at this price point you have a lot more options to choose from now.
No, I would not recommend this to a friendIts good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good the color is great although only 96 Dimming zones it it works great i find this to be better used for consoles
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliteDJ,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Great Monitor!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade for my new PC. Spiderman Remastered looks amazing. No dead pixels (bought in store). Agree with other reviewers that the speakers are pretty meh, but I mostly use a headset so doesn't bother me too much. Will eventually look into getting some speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whizzy,
Thank you for the 5-star rating! We're glad you like your new INZONE M9 gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Kris
Perfect for PS5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It unlocks every feature on the ps5. I love the fact that it has multiple input options.
I would recommend this to a friendGreat monitor with lots of minor issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen came with a dark red dot that is visible on dark screens and KVM doesn't work as it's supposed to, however the display itself is great and vibrant as FALD is effective. PS5 compatibility is great however it doesn't work with the media remote. Audio is terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Syam, Thanks for sharing your experience with the new INZONE M9 Gaming Monitor. We're sorry to hear that you're having issues with the screen and sound. Please make sure that your INZONE M9 is updated to the latest firmware which is available by accessing the INZONE Hub. There will be a notification to update the monitor to the latest firmware. https://www.sony.com/electronics/support/software/00279252 . If the monitor doesn’t recognize a source it will go into standby mode. This can be adjusted in the settings via the built-in display and buttons or easily within the INZONE Hub. Hope this help, -Regards, -Craig
Good monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the monitor nice screen super fast response time great for gaming.only small gripe is there is a bit of blooming.but overall happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dro713,
Choosing this gaming monitor will definitely be worth it! We're so delighted to hear that you like the 4K HDR visuals and you are also enjoying the amazing low input lag of this gaming monitor, delivering a very responsive gaming experience. Your feedback regarding some light leakage on the unit is very much appreciated. To reduce the blooming or halo effect, try to set the Local dimming to Low or Off. Note: The setting may cause the whole screen to look washed out.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a good monitor for its price point. Cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dannywillkill,
That's awesome! We're glad that you like the over-all quality and price point of your new Sony INZONE M9 monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Marco