Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Great pair for with the ps5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my ps5, played some games from steam and I’ll definitely use it as a 3rd monitor for games that don’t support ultra wide. Overall I’m happy with it only small complaint I have it’s you can’t swivel the monitor at all it’s just up and down but that’s just me being nit picky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MychealG, we're glad you are happy with your new gaming monitor! We understand your feedback regarding the stand of your Sony unit. The unique height and tilt adjustable tripod stand provides total gaming comfort for all your peripherals while optimizing desk space.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! ~Earl
No issues at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what people are complaining about. They might’ve gotten a faulty one but mine is working well. Mine doesn’t flicker or get into pitch black when switching to my pc. HDR is on point. As for the versa mount. It does fit but lay your monitor down and then install the mount. Should have no problem from there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ziggy,
Amazing! We're thrilled that you are having an excellent experience with the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
THE BEST
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy one of the best monitors I've had! I love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleG,
Thank you so much for an awesome feedback! We're really glad that you love your INZONE M9 gaming monitor. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Excellent monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this with my PS5 and it truly does enhance the visuals of gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinH,
Amazing! We're glad that you are having a great time with the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Perfect match
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have with your ps5 it make the color and graphics just pop !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adaaammm4160,
Thank you for your purchase and for sharing your review. We're very happy that you appreciate the image quality of our Sony INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Marco
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I used it for the ps5 and Xbox series s 27 inch screen getting a little used to but love it so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 6speedsi,
Awesome! We're really glad we were able to give you a good match for your gaming needs. Nice to know how much you love your new INZONE M9 gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony and good luck in your games! - Kris
- Pros mentioned:Picture quality
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was absolutely a "best buy" purchase for my brother!! He loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaW,
You made right choice! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Mid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the matte finish on the screen. Great lighting features but thats about it. Not worth the full price
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JustinO,
We're glad that you like the brightness of the monitor. Your feedback about the screen is greatly appreciated. We also would like to know more about your review so we can turn your experience around. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
PC Gamer Caution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will start by saying this is amazing for console gaming. You get two HDMI 2.1 ports and high refresh rates. Additional support for PS5 users that detects gaming vs media content and then automatically makes picture adjustments. All the above work flawlessly. The onboard speakers are weak. No denying that. The problem area and what ultimately caused me to return it is the display port. I tried every cable I had and even purchased a new Display Port 1.4 just to ensure it wasn't hardware related. I would get random input switching in the middle of gaming on display port which put my gaming on hold for 30 seconds or more each time. NOT GOOD. I found multiple other reddit posts that indicated a similar issue with this monitor. In summary, great for consoles and HDMI gaming but stay away if using Display Port.
No, I would not recommend this to a friendGreat quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Monitor ! Love it ! Love how it resembles my ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorP, We are thrilled to hear that you love your new Sony INZONE M9 4K gaming monitor. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for trusting Sony! Enjoy your games! Vincent
- Pros mentioned:Picture quality
How could I like it?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K picture nice. Hub seems nice but unfortunate that it doesn't do as well as QHD / 3k on regular video.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Walk,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you like the 4K quality of the gaming monitor. It's unfortunate that you are not satisfied with lower resolution content.
For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Picture quality may also vary depending on the source content. The INZONE M9’s preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden.
It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Brightness
Sony INZONE M9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor. Nice and bright. Works well with the ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Jumpy! We're glad that you are enjoying your games with the new Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
Great picture quality, poor VRR implementation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good, but flickering while VRR is enabled knocks this down from 5 stars to 2.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Realcinema,
Thank you for reaching out to us with your concern. While we're glad you like the excellent picture, we regret to hear that you are experiencing flickering issues with your gaming monitor when VRR is enabled. For optimum performance, make sure that the software version of the monitor is up-to-date. You may refer to this link for more information: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
The screen may flicker depending on the game and graphics mode used (particularly fidelity mode). You can perform these troubleshooting steps:
1. If there are multiple graphics modes in a game, select a different mode.
2. Alternatively, you can turn off Enable 120 Hz Output in the PS5 console’s system settings by going to Settings → Screen and Video → Enable 120 Hz Output → Off.
3. If the issue still occurs, turn off VRR on PS5 by going to Settings → Screen and Video → VRR → Off.
Additional information and troubleshooting steps are also available on this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
I hope this helps, but if you're unable to resolve the issue or you need further assistance, please don’t hesitate to email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Issue:
Sony Monitor Model Number:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
Jess
Amazing visuals
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Picture quality is near perfect for my ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MDavis504, Great! We're glad that you are enjoying the picture quality. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. We appreciate your feedback regarding the build quality and design of the monitor. Thank you for choosing Sony! Erin
- Cons mentioned:Stand design
If you’re using it for PS5…..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pass on this for something else, much better options at this price, clunky stand, takes up too much room. Not a fan. Upgrading to something bigger ! For the same price !!
No, I would not recommend this to a friend PS5 monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ps5 monitor but cuts off when changing fps modes, it gets annoying especially after paying so much for it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArnandrajR,
Thank you for giving your honest feedback. We'd like to know more about the issue you are having so we can assist you troubleshoot it. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the INZONE M9:
Regards,
Marco
- Pros mentioned:Picture quality
Inzone monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony really did it this time is the best monitor i have owned for my PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nugget, we're glad you like our product! Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. We appreciate your feedback regarding the build quality and design of the monitor. Thank you for choosing SONY! ~Earl
- Pros mentioned:Picture quality
Best monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s put together really nice. Easy to put together. The picture looks really good in gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidE, Amazing! We're glad you like the ease of installation and excellent picture quality of your Sony Inzone M9 monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Sony M9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, pairs great with the PS5. Worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisM,
Good combination! Awesome gaming monitor and PS5. Good investment. We're glad that you are enjoying your PS5 with your new Sony INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Marco
- Pros mentioned:Refresh rate
great monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor. works with gsync and the refresh and quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles,
Perfect! We're thrilled that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph