Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Sony Inzone M9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor as an open box item and it was less than $600. So I couldn't pass it up. So far it's been awesome. Great with a PS5 and I use it as my daily driver monitor. Had to do some tweaking to get the picture where I wanted it but now it's downright amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gator,
Thank you for the 5-star rating! We're glad to hear that you like the gaming monitor for your PlayStation 5. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-David
- Cons mentioned:Price
Wait till for a sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay monitor, not blow your socks off,definitely not worth $900 plus tax.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lmp1988, Thanks for the feedback.Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Craig
Scanning, Flickering, 1440p Issues, And More
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big TV guy when it comes to this kind of stuff. I personally own a C2, Q80, QNED, NANO, and even an old E7. All had their benfits and all are great displays. So it made since that I would want this gaming monitor as i would to like play PC games in HDR primarily 1440p but 4k is totally fine too. Anyway, I will say this M9 looks fantastic and the blacks are very impressive. However, when using HDR my monitor will keep scanning for signal/input like when watching a HDR YouTube video. Not every game had thjs issue and after even updating it seemed like it was better but still impossible to deal with. Didnt matter that I also bought a far superior cable. Which by the way Im using a Displayport Cable as i wanted 144 and Gysnc in HDR 1440p. This dont work and so i went back to 4k and the problem slightly improved and i thought i was in the right direction. Ultimately I was wrong again as HDR seemed to be the issue here as playing games especially those not HDR would casue my monitor to flicker or just keep goijg back snd forth with scanning for signal/input. Super annoying and disappointing. So, I’ve had this monitor for about 3 days and I’ve not been able to enjoy it. I wish I could because it looks fantastic. I tried disabling HDR and the scanning for signal continued just in worst picitire quality . I tried HDMI also didnt work and looked worse on PC. Ive seem people blame Sony, Windows, and Nvidia and I think its all 3 really at this point. HDR at 144 in 1440p - 4K isn’t possible on this monitor at even the Window home screen let alone a game like Dead Space, Minecraft, or even SDH to HDR upscaled games. Monitor is sinply terrible and I plan on returing it and using my original Dell 1440p monitors without HDR or whatever Sony is trying to do here. If you are interested in gettijg into this I dojt think this monitor is it and quite honestly dont suprise me.as Sony has also been this way in terms of showing urgency getting the issue fixed. Again though could be a combination of all of it from Nvidia to Window. I simply cant recommend the M9 and honestly I’ll probably never give Sony another go when it comes to monitors. Very disappointing and will be returning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SupremeSethTC, While we're glad you like the picture, we regret to hear that you are experiencing flickering issues with your gaming monitor when VRR is enabled. For optimum performance, make sure that the software version of the monitor is up-to-date. You may refer to this link for more information: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html (Version M009)
The screen may flicker depending on the game and graphics mode used (particularly fidelity mode). You can perform these troubleshooting steps:
1. If there are multiple graphics modes in a game, select a different mode.
2. Alternatively, you can turn off Enable 120 Hz Output in the PS5 console’s system settings by going to Settings → Screen and Video → Enable 120 Hz Output → Off.
3. If the issue still occurs, turn off VRR on PS5 by going to Settings → Screen and Video → VRR → Off.
Additional information and troubleshooting steps are also available on this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
I hope this helps, but if you're unable to resolve the issue or you need further assistance, please don’t hesitate to email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Issue:
Sony Monitor Model Number:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Regards,
Carl
Loving it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving it so far. Only gripe is i dont like the time it takes to read the signal when cycling through the sources but maybe i need to update it first, we shall see. Cant rrally give much of a review since ive only been on if for like 2 hours but so far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Free, thanks for choosing and purchasing our product. We're glad you are enjoying your new gaming monitor. We're sorry to hear that you have an issue with your SONY unit. You can find this link helpful in your issue:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Please make sure to update the firmware of your SONY unit to the latest one. You can follow this link for more details:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/downloads
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing SONY! ~Earl
Pretty nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good with ps5 and xbox. No issues here so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bradley, We are happy that you now have a pretty good gaming monitor for your gaming consoles. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. Thank you for your purchase. Enjoy! Vincent
Best PS5 Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend trying this monitor out. Runs super smooth and matches perfectly with my PS5. It automatically adjusted all of my settings for me and my games are super detailed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM, Awesome! We are so glad to hear that you are happy with your new Inzone M9 Gaming monitor! Thank you for choosing Sony! -Carl
Great quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is amazing, aside from loosing connections at time all else is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mercer,
We're glad that you like the picture quality of the INZONE M9. It's unfortunate that you are experiencing connection or signal issues with the monitor. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Perfect for PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor brings out the best in what the PS5 console offers. The display is spectacular, response time is instant, speakers built into the monitor is a great extra, and the overall look really compliments the console.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sane,
Perfect! We're thrilled that you are enjoying the sound and picture quality of the monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Almost Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and performance. Only drawback are the speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanD, Thank you for the review and we're glad to hear that you like the display and performance of the gaming monitor for your gaming experience. Your feedback regarding the speakers is greatly appreciated. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Jess
Great picture but only good value.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture but not the best stand and still a bit overpriced in my opinion. But it does work great….
I would recommend this to a friend
Sony
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is pretty great. My main issues is that some games have ghosting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarnayS, Thanks for the feedback. We're glad that you are impressed with the performance of your new Sony Gaming Monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Ghosting or inverse ghosting may appear during fast gameplay when the Response time is set to Faster. This is due to excessive panel overdrive which may cause slight yet noticeable visual artifacts in the image. To avoid ghosting or inverse ghosting, change the Response time to Standard or Fast. Sometimes cables are the easiest cause for these concerns. We also recommend using a High Speed HDMI cable or the latest version of a display port cable. Thank you for choosing SONY! ~Craig
INZONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor! Easy to install. My first time buying a monitor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EMORA,
You made the right choice! We're glad that you had an easy time setting it up. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Best for the ps5 plug and play
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for the ps5 plug and play easy to use. Real 4k gaming.
I would recommend this to a friendSignal Issues (Buyer Beware)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen the monitor has good image quality for only 97 zones I will give it that. Perfect all the time no but if you plan to mainly game you wont see many issues so long as you can deal with blooming here and there. Now here is the major issue. I have had a case open with Sony since the monitor launched because of all the signal issues (Random disconnects when playing console and signal handshake issues while changing sources) I have had with it. Today Sony called me back and offered a buy back for the monitor. They seem more interested in closing the case than fixing the product a this point. They noted to me they have no idea how long it will take to fix the monitor (or if they can but that is me being skeptical). Just wanted to inform anyone looking at this monitor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jodicus,
We appreciate your review about the picture quality of the INZONE M9. It's unfortunate that you are also experiencing signal issues with the gaming monitor. We would like to know more about what happened and review your file. We want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Case Number:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
PS5, MW3, WZ
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When VRR is enabled it affected response time and flickered. If VRR was off it played great. I exchanged 3 times and ended up just returning. Additionally the "TV" features were annoying.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Tony,
Thank you for bringing this to our attention and we do apologize for the inconvenience it may cause you. This is definitely not the experience we want you to have. Please know that we have troubleshooting steps to fix the issues you've mentioned and are available on our support website like the link provided below.
https://www.sony.com/electronics/support/articles/00281935?utm_source=glean
It is unfortunate that we can no longer help you troubleshoot your problem. We are optimistic that you will consider Sony again in your future purchases.
Sincerely,
Marco
Amazing Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been amazed on how great the picture is when gaming on my PS5. Colors are really rich and just really makes gaming that much better because the graphics are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NelsonE, That's really awesome! We are glad that you are having a great time playing games with your new Sony INZONE M9 4K gaming monitor. You chose the best monitor for your PS5. Thank you for trusting Sony! Vincent
Sony M9
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good monitor for PS5……but PC is not very good
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi danny371,
We're glad that you are enjoying the monitor with your PS5. It's unfortunate that you are not having the same experience when using a PC. We would like to know more about your review and help you out. Please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Additional Information regarding your experience with the SDMU27M90 (INZONE M9).
Sincerely,
-Ralph
Sony Social Support
Beautiful but too complicated to operate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: Excellent display, easy assembly CONS: No instructions to operate the push button menu, failed to connect to DP input, screen the saver shutdown results in loss of any data in the process. RESULT: Promptly returned for refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardjO,
We regret to hear that you had issues with our INZONE M9 and you had to return it. That was definitely not the customer experience we wanted you to have. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase.
Sincerely,
Vincent
Not that great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor would lose signal at times. Would need to turn it off then back on to get it to work. It would also display a line through the middle at times. I updated to the most recent version it fixed the line appearing at times. For the price this goes I would recommend looking at different monitors.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for the review and feedback. We're sorry that you are not impressed with the performance of your new monitor. Please make sure the DisplayPort cable is connected securely with your device. You can unplug the cable and plug it back again to isolate the issue. If still unresolved, you can also use a different DisplayPort cable to further isolate the issue. Feel free to test the monitor again and verify if it resolves the issue. Hope this helps. Regards, -Craig
Very very good. Buy it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best monitor under $1,000 period. The local dimming does make a BIG difference. This is way better than any other monitor in this price range. Colors looks amazing and it is quick. Buy it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kymander,
You made the right choice! We're thrilled that you are enjoying the picture quality and responsiveness of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph