Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Good monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor very nice quality I watch adult entertainment and it is very clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseB,
Great! We're glad that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Best monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor loving the displays and the refresh rate
I would recommend this to a friendAwesome monitor and very easy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, and very easy to set up and use. The monitor is nearly ready to plug and play right out of the box. It is a bit pricey but I use it for work and games, and my PS5 looks awesome on this monitor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bob75,
You made the right choice! We're glad that you like the picture quality, design, and user-friendly functions of the INZONE M9 gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Great Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this open box rated excellent for only $650 and at that price this is a steal. Great quality panel and the dimming zones, while only 96, are a huge step up from standard back lighting for HDR.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Larr! We're glad that you are happy with your new gaming monitor. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Craig
Best for xbox series x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast response monitor, i got it connected on the xbox series X and it works like a charm
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Migueljr,
Thank you for the purchase! We're glad to hear that you like the gaming monitor. Thank you for choosing Sony!
-David
great if you get on sale
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 6 months and so far so good. only issue is it cycles through the display settings every time I turn it on. it wont stay on DP. otherwise good. got it on sale and was worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanD,
Thanks for sharing your 5-star review and experience with the INZONE M9. Your feedback about the display settings is greatly appreciated.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
High hopes..didn’t live up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this monitor, and i did loke a lot about it, however i ran into too many techincal issuea that i had to return it. While gaming, the screen would go black randomly and search for an input. Tried different cords, played around with settings, but nothing worked. It didnt have all the time but enough to interrupt mysession and cause fristartion. The fastest mode creates a lot of glitches too so much so that you csnt really play on it. The picture wuality is really good but too many issues to deal with for the price you pay. I got the LG Oled monitor instead and that is way better for a similar price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Samuel,
We regret to hear that you were not completely satisfied with the INZONE M9. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the monitor. It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues. If multiple devices are connected to the monitor, you do have the option to disable the auto input search to manually select a specific input.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
Great monitor design could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and the rgb lights arent great . Seems to be really compatible with ps5 .i wish the hub worked on macbook . Im happy with it overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesR, Thank you for sharing your experience on using the INZONE M9 monitor. We're extremely pleased to hear you are enjoying the 4K HDR visuals and it works great with your PS5. At present, the M9 INZONE Hub PC software is Windows computer (windows 10/11 Home and Pro versions including 64bit) compatible only. The rear lighting colors can be customized to match your display with your game, room ambience, or mood. Thank you for your feedback and will pass this along to our product team. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Jess
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it just dont like that you cant adjust picture settings on ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shade951, we're glad you love our product. We understand your feedback regarding the picture adjustment on PS5. You can adjust the picture on the unit by following this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669961.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! ~Earl
Visually Stunning. Audibly Atrocious.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it strickly for my PS5 and it is visually amazing and the settings seamlessly pairs with the console for quick set up. The sound quality through the monitor is HOT GARBAGE. So you will certainly want to be using a headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KingKapalu,
Thanks for sharing your 5-star review and experience with the INZONE M9. We're glad that you like the picture quality of the monitor and how it works well with your PS5. Your feedback about the sound quality is also appreciated.
The INZONE M9 features the INZONE Hub software which allows you to personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. You may refer to this link for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00279252
You can also check the app or game that you are using for sound settings and adjustments.
Additional information about the monitor is also available on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
To take your entertainment experience to the next level, you may want to consider our INZONE headsets (INZONE H3, INZONE H7, and INZONE H9):
https://electronics.sony.com/audio/gaming-audio/c/inzone-headsets
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
Monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor! The display is fantastic! Works absolutely amazing with my inzone headset!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JennaBC, Awesome! We're very glad to hear your purchase and you like the 4K HDR visuals of your INZONE M9. It sounds like we hit the mark with the INZONE M9, Also, thanks for purchasing the INZONE headset. You're now able to sharpen your senses for your victory. Our INZONE gaming monitors and headsets help you see and hear more clearly and react faster for invincible gaming. Thank you so much for choosing Sony! -Jess
Very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbe best gaming monitor off the shelf. Models with similar performance you have to get online. As with all monitors. Go into your GPU settings and display ports and enure your high resolution and refresh rate are selected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesM,
You made the right choice with the Sony INZONE M9! We're glad that you like the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great monitor, but probably overpriced. I love it though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VashMitch,
You made the right choice with the INZONE M9! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Nice Monitor on Paper, but Needs More QC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was a little bit of great, and a whole lot of meh. I LOVE the styling of the monitor, but obviously this is a personal preference kind of thing. It performed well, as far as refresh and gaming; however, the good kind of ends there. The worst part about this monitor was that it would auto-disconnect any input and begin searching for a signal at any time. This happened while idle, when waking from sleep, and even while gaming. The second worst is the absolutely horrendous backlight bloom and bleed. This is quite possibly the worst blooming I've ever seen in a monitor. Coupled with the bleed, and it was just a no go. There were a bunch of other nit-pick issues I had with the monitor, but with just the first two returning it was warranted.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JediD,
We're glad that you like the design of the monitor. It's unfortunate that you are not having complete experience because of those issues. Your feedback is extremely important to us and is very much appreciated.
For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
To reduce the blooming or halo effect, set the Local dimming to Low or Off. Note: The setting may cause the whole screen to look washed out.
Additional information about the gaming monitor can be found on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Great monitor for gaming
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is perfect for gaming on PS5. Automatically switches to the optimal settings for the game youre playing. 100% would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottS, Thanks for sharing your awesome experience. We are glad that you now have a perfect gaming monitor for your PS5. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
Missed Potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and colors. Amazing response times and input lag. Where it falls short is the local dimming feature, its way too distracting as there isnt enough dimming zones. Without FALD turned on, it was the worst IPS glow I'd ever seen. And the build quality also sucks, feels super cheap. The input auto switching is terrible, takes forever and turns the screen off for way too long. The auto tone mapping is kinda useless since you have to reset the monitor in order to use it on PS5. Overall, cant recommend this as it has too manu faults at its price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi csrzxo,
We regret to hear that you are not completely satisfied with the INZONE M9. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues. Additionally, you can use the INZONE Hub software. With this app, you can personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings.
If you are unable to set your desired Picture Adjustments, please note that the available settings differ depending on Preset mode or input signals:
-When the Preset mode is set as Standard, FPS game, or Cinema: Sony provides optimized picture settings by default, and menu items are grayed out, except Brightness, Local Dimming and Aspect Ratio.
-When the Preset mode is set to Game 1 or Game 2: Can be adjusted with desired settings. If Eco mode is on, the menu items are grayed out.
-When the input signal is HDR: Only Local Dimming and the Aspect ratio can be set. For additional brightness, contrast and gamma control, please try changing Black Equalizer setting from 0 – 3, under the Gaming Assist menu.
If you wish to individually customize your picture quality settings, we recommend turning HDR off and setting your Picture mode to Game 1 or Game 2. When using the INZONE M9 with a Windows PC, we recommend downloading the INZONE Hub software to seamlessly control the monitor settings.
Please also note that if you set the Local dimming to Low or Off, this may cause the whole screen to look washed out.
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal awesome picture you have to buy one to see the great graphics
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielM, You definitely made the right choice! Your satisfaction with the incredible 4K HDR visuals, excellent features. and overall performance of your INZONE M9 gaming monitor are greatly appreciated. At Sony we strive to put forward the best possible products for our customers. You're now able to react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Jess
Sony Gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the time it takes to turn on, the monitor competes with the best of the best. My W/L jumped up to a .99 at Lvl 650 in COD. I’m glad I made the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephJ,
You made the right choice with the INZONE M9! We're thrilled that you are enjoying the performance of the gaming monitor. Your feedback about the start-up time is also appreciated.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Inzone M9
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year ago I bought it and I still can't update it because I need a Windows computer.
No, I would not recommend this to a friendGreat PS5 monitor!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PS5 monitor! The picture and frame rate is amazing. The setup is easy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad, You've made an excellent choice! We are truly happy to hear you're overall pleased with your new INZONE M9 gaming monitor and it perfectly suits your needs. It's good to know you're having a enjoyable gaming experience and it works well with your PS5 console. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for purchasing our INZONE M9 monitor and for the 5-star rating! -Jess