Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my PS5 I will buy another one for my computer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelbie, You definitely made the right choice with this gaming monitor. We are thrilled to hear you like everything and you're having an enjoyable gaming experience so far with your Sony INZONE M9 gaming monitor. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy! -Jess
Amazing for PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor for under 1k. The Full Array LED with 96 local dimming zones means it gets excellent blacks. Not OLED black but still close enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Z3rO8o5, we're glad you are enjoying our product! Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing SONY! ~Earl
Sony Monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When paired with the PS5 this monitor is out of this world! The games look fresh and crisp with no blur or movement on fast paced games! Totally recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricG,
Amazing! We're glad that you are enjoying the picture quality of the gaming monitor and how it works well with your PS5. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome monitor, very happy with my purchase. Resolution is crisp. Make sure you have computer that can update it but otherwise 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevorH, We're thrilled to hear that you are enjoying your new monitor. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! Erin
This thing is so freaking amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can game mobile on the go at 4K 144 Hertz thanks Best Buy I had a Epic Problem 3 days in and you replaced it for me thank you...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gotpot47,
Thank you so much for the 5-star rating! We're sorry to hear the issue that you've experience with the original unit. Nice to know it was replaced immediately and you are now enjoying your new set of gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! - Kris
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Work great with PS5. Picture looks amazing. The speaker is only a monitor speaker,so get a soundbar or good headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertP, We're glad that you are impressed with your new Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
w monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor if you have a ps5, i’m able to connect a macbook, ps5, switch and pc all with one keyboard and mouse
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny,
Amazing! We're thrilled that the INZONE M9 works well with your entertainment devices. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Best monitor for thr the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor! Best so far for the price! Not disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddieD, we're glad you like your new gaming monitor! Thanks for choosing Sony! ~Earl
Ps5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics are great! The story modes looks great, colorful and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidV, We are happy that you like the picture quality of your new Sony INZONE M9 4K gaming monitor. Thank you for your purchase. Enjoy your games! Vincent
Perfect Gaming Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted a really good gaming monitor and this one was perfect! It the perfect size and hz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristyM, We are glad that your husband has now the perfect gaming monitor. Thank you for choosing Sony! Vincent
Sony monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this monitor, the only thing is you’ll need to buy external speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GabeS, We are thrilled to hear that you absolutely love your new Sony INZONE M9 4K gaming monitor. Thank you for your purchase. Enjoy your games! Vincent
Great ps5 monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues with this monitor other than the mount it comes wih isnt attractive
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brandon, We are happy that you now have a great 4K HDR gaming monitor for your PS5. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
An okay monitor with issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is pretty simple to assemble. However, when having ps5 HDR on. You cant change any screen settings. Cant beleive a $1000 monitor locks screen controls when using it with the intended system.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sekiro4567,
We're glad that you had an easy time setting up the monitor. It's unfortunate that you are not having a great experience when using a PS5. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure to also use a High Speed HDMI cable when connecting a PS5. Sometimes cables are the easiest cause for concern and fix most issues.
The INZONE M9’s preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden.
Additional information about the gaming monitor can be found on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large and good quality picture. I use a transparent cover because kids are dangerous.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quill, Amazing! We're thrilled that you are enjoying the picture quality of your monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! Erin
Good yet very much flawed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has some strengths, but the weaknesses shouldn’t exist at this price range for this size and tech. The color volume is great once it’s dialed in, with a nice rich contrast that is noticeably better than my old BenQ monitor. The color accuracy isnt great however and should not be consisered for any video work unless you calibrate it. One thing that drives me crazy is the light blooming. On a dark grey screen, even just moving the mouse around produces a white glow the size of a ~4” bubble wherever the cursor goes. It looks terrible and is very distracting. Perhaps the worst part though is the viewing angle. Both color volume and accuracy changes from center to corner, as does contrast. Even if you place your head perfectly centered in front of the monitor, the corners still have a shift in picture quality if you’re sitting at a desk. Sure the middle looks good, but the corners are terrible in comparison. Im not trying to hate on this monitor, some aspects and features are great. Its just that at $899 MSRP for a 27” LCD panel, it should work so much better than this. Its amazing cor FPS games but sadly i think I’ll have to switch it out for something woth a more uniform and consistent picture. Even if that means losing a few features.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GadgetryTech,
We regret to hear that you are not fully satisfied with the INZONE M9. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure to also use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
The INZONE M9’s preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669959.html
The INZONE M9 also features the INZONE Hub software which allows you to personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings.
To reduce the blooming or halo effect, set the Local dimming to Low or Off. Note: The setting may cause the whole screen to look washed out.
Additional information about the gaming monitor can be found on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
Sincerely,
-Ralph
Playstation Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this gaming monitor. It does everything as advertised and worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryE, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your feedback and for choosing Sony! -Carl
Great pairing with a PS5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this monitor for over a year now and it doesn't disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexS, We are happy that you like your Sony INZONE M9 4K gaming monitor. You chose the best monitor for your PS5. Thank you for your purchase. Enjoy! Vincent
Best match with PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect screen for PS5 , we love it. Bought it open box.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Emooo! We're glad you are enjoying your games with your Sony Gaming monitor. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great picture!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for our RV, picture was suburb in the area of our viewing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeH,
That's great! We're glad to hear that you like picture quality and size of the monitor. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony Inzone M9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor to pair with your PS5 for an incredible gaming experience. A must for PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hello gmanstackz, Thanks for sharing your awesome experience. We are glad that you now have a perfect monitor for your PS5. Thank you for your purchase. Enjoy your games! Vincent