Customer Ratings & Reviews
- Model:
- SDMU27M90
- |
- SKU:
- 6512813
Customer reviews
Rating 4.1 out of 5 stars with 524 reviews
(524 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony INZONE M9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor. Nice and bright. Works well with the ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Jumpy! We're glad that you are enjoying your games with the new Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
Rated 3 out of 5 stars
Not this one. Maybe the next revision.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can count the dimming zones with the naked eye. It’s very distracting. I/O ports are very annoying to access.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi David, We value your opinion and we would like to apologize if our Sony Inzone M9 Gaming monitor did not meet your expectations. At Sony, we are always looking to improve our product quality and features. We have noted your input about the dimming zones and the location of the I/O ports and will be sure to forward this feedback to the appropriate department.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. Thank you for sharing your feedback. -Sam
Rated 1 out of 5 stars
Not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, the quality is good but you can buy similar for less
No, I would not recommend this to a friendRated 5 out of 5 stars
Fantastic Display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous, high quality, and well worth the money especially when on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinS,
You made the right choice! We're glad that you are enjoying the picture quality and user-friendly functions of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Craig
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor it was time to buy a new one and this was it. Glad about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gio074,
You made the right choice! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony Inzone M9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor…I purchased it for my PS5 an Xbox series X. The 4k Graphics are amazing 4k 120fps is the Best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dwight,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Rated 3 out of 5 stars
How could I like it?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K picture nice. Hub seems nice but unfortunate that it doesn't do as well as QHD / 3k on regular video.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Walk,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you like the 4K quality of the gaming monitor. It's unfortunate that you are not satisfied with lower resolution content.
For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Picture quality may also vary depending on the source content. The INZONE M9’s preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden.
It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable. Sometimes cables are the easiest cause for concern and fix most issues.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Rated 5 out of 5 stars
Amazing Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor it’s great exactly what it was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealR,
You made the right choice! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony inzone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor the way the colors look on the monitor it’s amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaC,
Amazing! We're thrilled that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
GOOOODDDDDDD
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++
I would recommend this to a friendBrand response from SonyListens
Posted .Hello lapto, We are happy that you like your Sony INZONE M9 4K HDR gaming monitor. Thank you for your purchase. Enjoy your games! Vincent
Rated 1 out of 5 stars
Normally a Sony fan, not this one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my 5th one! They are all faulty, first one dead display port, second one cracked screen, second one detached screen, third one dead pixels, fourth one dead pixels, fifth one switches between inputs randomly while gaming AND dead pixels. The quality control coming out of Sony is super poor. How are this many defective monitors going out for shipment?
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this monitor and it’s variable rate makes it really smooth
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, YoXan16! We're glad that you like your new gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Great Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor straight out the box. I hooked my ps5 up and never adjusted any setting. Picture looks awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Privacy,
Awesome! We're glad that you like the picture quality and stand of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Craig
Rated 5 out of 5 stars
Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy love my new monitor it was an easy set up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanL,
You made the right choice! We're glad that you had an easy time setting it up. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
great monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor. works with gsync and the refresh and quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles,
Perfect! We're thrilled that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Im just here for the points
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont even have the item someone stole my card but I dont mind gainibg review points tbh
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Monitor ive owned in a very long time. Recommend to every gamer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc,
You made the right choice with the Sony INZONE M9! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Rated 2 out of 5 stars
Flickering
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this monitor suffered from flickering issues for me. It looked great when it worked.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer,
We regret to hear that you are experiencing flickering issues with the gaming monitor. For optimum performance, make sure that the software version of the monitor is up-to-date. You may refer to this link for more information:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that the cable you are using is of a latest version. Sometimes cables are the easiest cause for concern and fix most issues with flickering issues.
Additional information and troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. If still not resolved or you need further assistance, please don’t hesitate to email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Rated 5 out of 5 stars
Amazing monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor looks amazing the graphics are off the charts would recommend 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricM,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. For the latest news and updates, please refer to our official website: https://electronics.sony.com/ Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s put together really nice. Easy to put together. The picture looks really good in gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidE, Amazing! We're glad you like the ease of installation and excellent picture quality of your Sony Inzone M9 monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam






















