Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Not for you if you are into FPS games.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - Image quality, color Cons - Ghosting (even on faster mode), UI
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny, While we are glad to hear that you are happy with the picture quality and color of your Inzone M9, we are sorry to hear that you are experiencing issues with ghosting. Ghosting or inverse ghosting may appear during fast gameplay when the Response time is set to Faster. This is due to excessive panel overdrive which may cause slight yet noticeable visual artifacts in the image. To avoid ghosting or inverse ghosting, change the Response time to Standard or Fast.
Should you need further assistance, please contact us for help. Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Doesn't work with a Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with a Mac, in case you're a Mac person.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesonM, thanks for choosing and purchasing our product. We understand your feedback regarding the compatibility of this INZONE M9 with Mac computers. Unfortunately, the INZONE Hub application of this unit which is a computer software that controls INZONE monitors and headsets is only compatible with operating systems: Microsoft® Windows® 11 OS, Windows® 10 OS.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony. ~Earl
Sony Inzone reviee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor blends seamlessly with the ps5 design and the these of the white and black is real eye cather. Monitor performs great on my ps5 as that what I bought it for to take advantage of the hdmi 2.1. I definitely recommend this monitor to anyone whi has a ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoquiMX97,
Thank you for the purchase and we're glad to hear that you're enjoying the gaming monitor for your PlayStation 5. Get into the zone and explore worlds of brilliant detail. Our INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144Hz refresh rate and IPS 1ms GtG (Grey to Grey). We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grt purchase. Soo happy with the purchase. Grt customer servc
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Cyberpower! We're glad that you are happy with your new Sony gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Craig
Sony inzone 27"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product,clear picture l, perfect size for what i need and space i have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mafia91, You've made an excellent choice! We're so glad you're enjoying the 4K HDR visuals of your new INZONE M9 gaming monitor and it perfectly suits your needs. It sounds like we hit the mark with the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for choosing Sony! -Jess
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful gaming display. Affordable. Great resolution
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Fabulous! We are so happy to hear that you are satisfied with the exceptional picture quality and reasonable price of our INZONE M9 Gaming Monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Great 4k gaming monitor that could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Incredibly good monitor. But, I would hope they make it on a 32” size since the amount of detail on 4k is insane. My only con is the stand. It doesn’t feel sturdy or super stable but it won’t fall unless you push it hard. Other than that it does a great job. The local dimming zone capability is nice but only if you are not behind a window or a very light room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyer, Thank you for the feedback on your experience with your Sony Inzone M9. We're glad you appreciate the local dimming zone amd overall picture quality of this gaming monitor. At Sony, we are always looking to improve our product quality and features. We have noted your input about the availability of this monitor in a 32" variant and will be sure to forward this feedback to the appropriate department.
And rest assured that the supplied stand is sturdy enough and is designed to support the whole monitor.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
Thanks for choosing Sony! -Sam
Great for gaming
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works very well for my ps5 and pc couldn’t be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior,
You made the right choice! We're thrilled that the gaming monitor works well with your PS5 and PC. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed it on special the other day. Not looking back, this monitor is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clos,
You made the right choice with the INZONE M9! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Screen flashes in and out of Display
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product operates well except for the constant screen flashing in and out of display modes (HDMI/DP).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katsu, Thanks for the feedback and for sharing your experience with the Sony 27 inch gaming monitor. We're sorry to hear that you are experiencing screen issues with it. Kindly check the link below. It contains steps and procedures that can help resolve the issue. https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117 Hope this helps. Regards, -Craig
Best ps5 monitor imo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and all around solid product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gordeezy, Amazing! We're thrilled to hear you like the great picture quality of your Sony Inzone M9. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Works as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, we'll see how long the display lasts.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, AndrewW! We're glad that you are enjoying your new Sony gaming monitor. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Craig
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price i got it for runs great no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShinChan,
You made the right choice! We're thrilled that you are enjoying the performance of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Ps5 tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to play ps5 if you like sitting 2 feet away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamewinner, Thank you for the 5-star rating! We're glad to hear that your enjoying using it with your PS5. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony! -Sam
Great picture but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hdmi 2 and DisplayPort stopped working. Returned. May try again when Sony steps up their quality control issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JJBB,
Thank you for your time writing this review. While we are glad you like the picture quality, we're sorry to hear that the unit was returned due to some issues with the ports. It's unfortunate that we were not able to troubleshoot the device. We are sorry for the inconvenience and hope that you will shop Sony again in the future. Thanks again for shopping Sony. - Kris
Problems from the start
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor arrived with some dead pixels had to return immediately. Stand was also very shakey and if you moved the monitor the screen would shake. The last complaint i have is the monitor doesnt give you a good position to tilt it forward.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi radioactivbunni,
We regret to hear that you didn't have a great experience with the INZONE M9 monitor. Your feedback is extremely important to us and is very much appreciated. We hope you were able to get a replacement. If you need further assistance, please let us know and we're more than happy to help you out. You can send us an email with the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Good Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor with build in speakers. But their are other alternatives.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JC12,
You made the right choice with the Sony INZONE M9! Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Avoid sony
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy I purchased one because I’ve always enjoyed Sony products I got dead pixels and they told me it was a pressure spot with no explanation and would not repair or replace I would really buy any other monitor but Best Buy did awesome so this review is for the product not the store
No, I would not recommend this to a friendMade for the 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’m happy with this purchase would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeshaunW, we're glad you to hear that you are happy with your purchase! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing SONY! ~Earl
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mix feeling here. The image is great and the resolution plus frame rate is perfect for a ps5. The monitor worked great for about 4 weeks but it now it would suddenly start scanning for signal in the middle of a gaming session. Now it starts flickering and shows some image imprints that eventually fade away but start reappearing after playing for more than a few minutes. Will return it and probably not repurchase it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianG, Thank you for your question. Very recently the INZONE M90 received a firmware update M0009. Please make sure to follow the instructions to install this new update. Here are some of the things this update addresses.
· Reduces the signal scan time when using Auto select for inputs that do not use a cable
· Ensures the monitor will use the correct refresh rate when VRR is turned off on the computer
· Fixed an issue where the monitor sometimes does not wake up from Standby when connected to a computer
Using the INZONE hub on your PC under device, here are is a link to those instructions. Hope this helps.
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
I hope this helps, but if you're unable to resolve the issue or you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin