Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Best ps5 monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pa5 monitor you can buy, smooth as butter and high res.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, Thank you for the amazing review! We're glad you're enjoying the smooth and ultra-fast 144Hz refresh rate, and razor-sharp 4K detail of your Sony Inzone M9. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! -Sam
Sony Inzone M9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor…I purchased it for my PS5 an Xbox series X. The 4k Graphics are amazing 4k 120fps is the Best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dwight,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Five star ⭐️
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor, The graphics are stunning & the game run smooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelO, Thank you for the 5-star rating! We're delighted to hear that you appreciate the stunning graphics and smooth gaming experience on your newe Sony Inzone M9 gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Not this one. Maybe the next revision.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can count the dimming zones with the naked eye. It’s very distracting. I/O ports are very annoying to access.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi David, We value your opinion and we would like to apologize if our Sony Inzone M9 Gaming monitor did not meet your expectations. At Sony, we are always looking to improve our product quality and features. We have noted your input about the dimming zones and the location of the I/O ports and will be sure to forward this feedback to the appropriate department.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. Thank you for sharing your feedback. -Sam
Great Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor straight out the box. I hooked my ps5 up and never adjusted any setting. Picture looks awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Privacy,
Awesome! We're glad that you like the picture quality and stand of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Craig
Love Sony but this was a terrible mistake
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This guy is a monitor for your PlayStation, so heads up console gamers, this is meant to sit at your desk and play PlayStation. I got this and it had TRASH speakers. Granted, monitors don't usually have speakers, but this had garbage ones. No problem. I bought speakers and they sounded bad when I plugged them into the monitor. I tried the AUX port AND the USB using AUX to USB, both didn't work or sounded awful. So unless you plug into your controller, you're not getting good sound from this thing. Wasn't for me because I wanted to plug in my PS5, my Google TV, and a computer so I couldn't just use the PS5 for sound. Just too many issues for a thousand dollar monitor
No, I would not recommend this to a friend
Great for gaming
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love it works very well for my ps5 and pc couldn’t be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior,
You made the right choice! We're thrilled that the gaming monitor works well with your PS5 and PC. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome monitor it was time to buy a new one and this was it. Glad about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gio074,
You made the right choice! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Flickering
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this monitor suffered from flickering issues for me. It looked great when it worked.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer,
We regret to hear that you are experiencing flickering issues with the gaming monitor. For optimum performance, make sure that the software version of the monitor is up-to-date. You may refer to this link for more information:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that the cable you are using is of a latest version. Sometimes cables are the easiest cause for concern and fix most issues with flickering issues.
Additional information and troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. If still not resolved or you need further assistance, please don’t hesitate to email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Im just here for the points
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont even have the item someone stole my card but I dont mind gainibg review points tbh
No, I would not recommend this to a friendExcellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this monitor and it’s variable rate makes it really smooth
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, YoXan16! We're glad that you like your new gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Craig
Sony inzone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor the way the colors look on the monitor it’s amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaC,
Amazing! We're thrilled that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Amazing Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor it’s great exactly what it was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealR,
You made the right choice! Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great buy love my new monitor it was an easy set up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanL,
You made the right choice! We're glad that you had an easy time setting it up. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
GOOOODDDDDDD
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++
I would recommend this to a friendBrand response from SonyListens
Posted .Hello lapto, We are happy that you like your Sony INZONE M9 4K HDR gaming monitor. Thank you for your purchase. Enjoy your games! Vincent
Amazing monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor looks amazing the graphics are off the charts would recommend 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricM,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. For the latest news and updates, please refer to our official website: https://electronics.sony.com/ Thank you for choosing Sony!
-Ralph
Sony Inzone reviee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor blends seamlessly with the ps5 design and the these of the white and black is real eye cather. Monitor performs great on my ps5 as that what I bought it for to take advantage of the hdmi 2.1. I definitely recommend this monitor to anyone whi has a ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoquiMX97,
Thank you for the purchase and we're glad to hear that you're enjoying the gaming monitor for your PlayStation 5. Get into the zone and explore worlds of brilliant detail. Our INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144Hz refresh rate and IPS 1ms GtG (Grey to Grey). We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Not for you if you are into FPS games.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - Image quality, color Cons - Ghosting (even on faster mode), UI
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny, While we are glad to hear that you are happy with the picture quality and color of your Inzone M9, we are sorry to hear that you are experiencing issues with ghosting. Ghosting or inverse ghosting may appear during fast gameplay when the Response time is set to Faster. This is due to excessive panel overdrive which may cause slight yet noticeable visual artifacts in the image. To avoid ghosting or inverse ghosting, change the Response time to Standard or Fast.
Should you need further assistance, please contact us for help. Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony inzone 27"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product,clear picture l, perfect size for what i need and space i have
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mafia91, You've made an excellent choice! We're so glad you're enjoying the 4K HDR visuals of your new INZONE M9 gaming monitor and it perfectly suits your needs. It sounds like we hit the mark with the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for choosing Sony! -Jess
Great 4k gaming monitor that could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Incredibly good monitor. But, I would hope they make it on a 32” size since the amount of detail on 4k is insane. My only con is the stand. It doesn’t feel sturdy or super stable but it won’t fall unless you push it hard. Other than that it does a great job. The local dimming zone capability is nice but only if you are not behind a window or a very light room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyer, Thank you for the feedback on your experience with your Sony Inzone M9. We're glad you appreciate the local dimming zone amd overall picture quality of this gaming monitor. At Sony, we are always looking to improve our product quality and features. We have noted your input about the availability of this monitor in a 32" variant and will be sure to forward this feedback to the appropriate department.
And rest assured that the supplied stand is sturdy enough and is designed to support the whole monitor.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
Thanks for choosing Sony! -Sam