Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Best PS5 Monitor out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing, me and my girlfriend both got one each and we've been loving gaming on them ever since, amazing quality and graphics
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelierP, we're glad you are enjoying your new gaming monitor! Thanks for choosing Sony! ~Earl
Inzone app has issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Monitor and a very bright 4k monitor; however, Inzone app is garbage. App won't update new firmware and now its not evening recognizing my monitor. I will be returning the monitor unfortunately.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Frank, Thanks for sharing your experience with the new 27 inch Sony Gaming monitor. We're sorry to hear that you are having issues with the Inzone App. If you haven't yet, kindly check the Software update portion of the link below. It contains steps you can perform to successfully update the app. https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Craig
Best Bang For Your Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor. Just what I needed and ray tracing is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReneS, Amazing! We're truly delighted to hear that we've matched your expectations with your new Sony INZONE M9 gaming monitor. Your satisfaction with the incredible 4K HDR picture, excellent features. and overall performance of your TV are greatly appreciated. It sounds like we hit the mark with the INZONE M9. Thank you for offering a fantastic rating on the product! -Jess
Satisfaction, great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say this item that I purchased is excellent no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS, Great! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony INZONE M9 gaming monitor. Your satisfaction with the stunning 4K HDR, Full Array Local Dimming and overall performance of your gaming monitor are greatly appreciated. At Sony we strive to put forward the best possible products for our customers. Thank you for the 5-star rating and for choosing Sony! -Jess
Avoid at all Costs (1+ Year Ownership)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor back in July 2022 right after launch. The monitor worked flawlessly for me for about a year and a half before it started having an issue where the entire monitor would shut off for about 10 seconds before turning back on. This would happen at random intervals and would interrupt a video I was watching or game I was playing. After a few weeks, the frequency increased to the point where the monitor was shutting off almost every 30 seconds, making it essentially unusable. I contacted Sony Support, whose only advice was to power cycle the monitor, which didn't work. A factory reset also didn't fix the issue. They then advised me to take the monitor to a "Sony authorized technician", none of which I live in close proximity to. The warranty expired about 6 months before the issue began happening so I can't do anything about it and Sony can't help me either. If you want a decent monitor that will break on you in a year and a half, this is a great option. I won't be buying monitors from Sony going forward.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AsifulIslam,
We're sorry to hear about what happened to your INZONE M9 monitor. Definitely not the news or the experience we want you to have. If you can, please check if the software is up to date (Firmware Version M010). If not, please try to update the software. Here's the link for the software update.
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
We would like to know more about the issue and assist you in any possible way. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Case number (if any)
Additional Information regarding your experience with the INZONE M9:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Light weight. Terrific monitor for photos or gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharon,
Very nice! We're glad to hear that you like the picture quality of the monitor. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Amazing Monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Monitor! I have it on a mount. Full array is a huge differentiator for monitors at this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Perfect! We're glad that you are enjoying the picture quality of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Good HDMI 2.1 monitors are though to find!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a 4k 144hz monitor with HDR600! Works perfect for next gen consoles!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajee,
Thanks for the amazing feedback on your new INZONE M9. We're extremely pleased to hear you are enjoying the 4K HDR visuals, especially the DisplayHDR 600 certification that gives you stunning HDR, with great contrast, and peak brightness reaching up to 600 nits and it works great with your next gen consoles.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and colour. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you so much for your purchase and for choosing Sony! -Jess
Not worth it dont buy it sony is a ripoff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor should be 300$ rite now theres os many thats better ! It doesnt do 4k or 120 hz & has no vrr its slow and bad image
No, I would not recommend this to a friendCAUTION DO NOT PURCHASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor and turned it on one day and long behold! It did NOT turn on I have tried Sonys “solutions” they have posted online and nothing works. Keep in mind that since the day I bought it the monitor has not MOVED from the spot it was placed. Save your money and go with ASUS if you are going to purchase a $800 monitor. Youre welcome!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Abraham,
Thank you for the review. We're sorry to hear the power issue with your gaming monitor. We're more than happy to help you out. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
STOP SPONSORING THIS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This comes up as sponsored, i sincerely dont even believe that anyone is buying this monitor for this price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DrewWolpert,
We regret to hear that you are not satisfied with the INZONE M9. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph