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Customer Ratings & Reviews

$198.00

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 676 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great addition to my system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used these over the past several days to listen to music and movies from various different formats including 4k DVD, net radio, satellite TV and several streaming sources and these are pretty awesome speakers for their size. They are a bit heavier than i thought they would be, but the output is amazing. I have these paired with a Dolby Atmos compatible receiver and while playing a Dolby Atmos enabled DVD, i could instantly tell the difference. I spoke to a salesman at Best Buy about the benefit of Dolby Atmos and he was all too happy to demonstrate them to me in their speaker room. Based on what he told me, Dolby Atmos is supposed to put out 360 degree sound. When watching an action movie for example, when a helicopter flies overhead, you should actually hear the chopper overhead. I could actually feel and hear the difference with these speakers, just as the guy told me. Now keep in mind, these are only bookshelf speakers so they arent going to provide the sound that a floor standing speaker will but Im replacing a pair of JBL speakers that are half the size of these and they are incredible. Im debating on whether to add another pair of these or make these my rear speakers and get a set of floor standing speakers. If you can, i would go into Best Buy and have them explain the Dolby Atmos process. Im sure i oversimplified the benefits, but really, the sound is incredible from these little speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using these as upfiring Atmos speakers. They do the job well but lacking a bit in mids and lows. They do perform as they should but wish I spent a bit more for something better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gozz7, thank you for your review. We really appreciate your input, and we will surely take note of it as we always strive for the best customer experience. The sound quality may enhance depending on the settings and differ from sources. We are not sure what model/brand of amplifier or AV receiver you have these speakers connected to, however, please make sure that the setup and installation are correct. You may refer to the installation guide that we have on this link https://www.sony.com/electronics/support/res/manuals/4735/71c058e4c7385e627f27472574d04a8b/47356710M.pdf.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    They're okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont get great performance out of these, however I think my space may be too large for the power. Looking forward to trying these out in a smaller space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Esq2585, No need for complicated speaker setups. The compact SS-CSE speakers work with your existing setup and living space to recreate a cinematic surround sound experience. Experience the latest in cinematic sound innovation in your own home. The SS-CSE speakers are designed exclusively for Dolby® Atmos—cinema-worthy surround sound technology—and also work great with other advanced surround formats like DTS:X. The result is surround sound that envelops you from every angle—even above. Thanks for sharing your review! Jay Sony_US

  • Rated 3 out of 5 stars

    best buy delivery needs work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great but best buy delivery blocked my door and left the item in the rain. Good thing i was at home or the item would have water damage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Enosh, We are glad to hear that you are happy with the sound quality of your new SSCSE
      Soundbar! You can now experience the latest in cinematic sound innovation in the comfort of home. Designed especially for Dolby Atmos, the SS-CSE speakers result in surround sound that envelops you from every angle- even above! Thank you so much for your purchase! -Carl Sony_US

  • Rated 5 out of 5 stars

    Versatile speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great versatile speakers for a small to medium-sized room. They are sold as "height speakers" but actually, they are designed for multiple uses and include the mounting brackets to be flush mounted or pads to place on a table.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikev369, That's fantastic! We're very happy to hear you like that they are versatile speakers and it works great with your surround sound system. You can now experience the latest in cinematic sound innovation in the comfort of home. Experience the latest in cinematic sound innovation in your own home. The SS-CSE speakers are designed exclusively for Dolby Atmos—theater-worthy surround sound technology—and also work great with other advanced surround formats like DTS:X™. The result is surround sound that envelops you from every angle—even above. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    It works but lacks power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unimpressed by these speakers for the price. Could hear the Atmos effects? Yes but with the rest of my speakers turn down extremely low. The sound I could hear was not very good quality. A pair of Polk T15 sounded better as height speakers by a long stretch half the price. They don't look as pretty mounted, but produces more bass and the mid range easily sounds better. I returned the Sony Atmos speakers and connected the T15s instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am some what disappointed. I thought they would produce more effect than they do when watching a 4K Dolby Atmos movie.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average Sound quality for the size and price. Nothing to write home about, but does the job

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Iydrums, thank you for your review. We are thrilled to hear that you are satisfied with the overall sound quality, size, and reasonable price of our Dolby Atmos-enabled SS-CSE Speakers.

      You can now experience the latest in cinematic sound innovation in the comfort of home. Designed especially for Dolby Atmos, the SS-CSE speakers result in surround sound that envelops you from every angle- even above!

      Thank you so much for purchasing our SSCSE and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Need more than just one set for Atmos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok, but you need more speakers for Dolby Atmos. I would say add two more above you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy,

      We appreciate your review of the speakers. This unit is designed to provide its performance as a Dolby Atmos-enabled speaker when installed on the front speaker horizontally. These steps may also help improve your experience:

      -Set the automatic sound field correction of the AV receiver again.
      -Check the surround setting on the AV receiver.
      -Check that the sound source of the software you want to play is surround sound source.
      -Make sure that the AV receiver is Dolby ATMOS compatible. To play the Dolby ATMOS effect, you need a compatible player or AV receiver.

      Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really add the depth to the room, tried many positions and just not impressed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi adoms, we are sorry for the inconvenience. We are not sure what model/brand of amplifier or AV receiver you have these speakers connected to, however, please make sure that the setup and installation are correct. You may refer to the installation guide that we have on this link https://www.sony.com/electronics/support/res/manuals/4735/71c058e4c7385e627f27472574d04a8b/47356710M.pdf.

      If this does not help, please email us with the below information at socialsupport@am.sony.com so we can better assist you.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We're looking forward to your message!

      Sincerely,

      Romeo Sony_US

  • Rated 3 out of 5 stars

    Sony atmos speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony atmos speaker. - little lack of power. I switch to higher end atmos speakers

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atmos, we are sorry if the sound quality of our Dolby Atmos-enabled SS-CSE Speakers did not meet your expectations and that it needs to be replaced. We will have your inputs noted as it will help us improve our products. We appreciate you and we are hoping you will consider Sony again in your future purchase! Thanks! - Romeo Sony_US

  • Rated 2 out of 5 stars

    NO WIRES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers come WITHOUT WIRES. Could not even test if they work. Can't rate the rest of the review. The box should be labeled and have an installation QR code to warn buyers about all the items needed for install.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Atmos upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on sale these are ok atmos upgrade but DEFINATELY not worth full price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wrat,

      We are sorry if our Dolby Atmos-enabled SS-CSE Speakers did not meet your expectations. We would really like to understand the issues you're having and help you out. We have some troubleshooting that might help you in solving the issues, and 1-year limited warranty for service if more than troubleshooting is needed. Please email us at [email protected] with the following details so we can assist you further.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    kinda useless

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t add much to the experience, upfiring speakers are not great for atmos

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will update later

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a better receiver to give this a proper review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jarvis,

      Thank you so much for your review. We are hoping that you will have an enjoyable listening experience with our Dolby Atmos-enabled SS-CSE Speakers.

      With the SS-CSE, you can experience the latest in cinematic sound innovation in the comfort of home. Designed especially for Dolby Atmos, the SS-CSE speakers result in surround sound that envelops you from every angle- even above!

      Please feel free to update your review once you have these speakers connected to a receiver that supports Dolby Atmos playback.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much sound comes out no matter how high you turn up the volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not recommended.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with this product from sony. It weigh pretty heavy but doesn't do the work. I don't feel any sound coming from ceiling after a decent setup with nice AV receiver and sound setup mic.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jays, thank you for your review. We are sorry if the sound quality of our Dolby Atmos-enabled SS-CSE Speakers did not live up to your standards. Sound quality depends on the signal and content. We are not sure what model/brand of AV receiver you have these speakers connected to, however, please make sure that the setup and installation are correct. You may also try different sources to isolate the problem. Please refer to the installation guide that we have on this link https://www.sony.com/electronics/support/res/manuals/4735/71c058e4c7385e627f27472574d04a8b/47356710M.pdf.

      If this does not help, please email us at socialsupport@am.sony.com so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We're looking forward to your message!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Atmos sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with these speakers to add to my sony dh-790 av receiver and have the Dolby atmos experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeL1,
      Awesome! We're glad your new speakers were a great addition to your Home theater setup. With SSCSE speakers, you can now experience the latest in cinematic sound innovation in the comfort of home. Designed especially for Dolby Atmos, the SS-CSE speakers result in surround sound that envelops you from every angle- even above! Thank you for choosing Sony! - Kris Sony_US

  • Rated 2 out of 5 stars

    Big and heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never looked in store to check the size. They are bigger then 4 inches and weight alot. Had to return because not what I was looking for to complete 7.1 speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zerog69, thank you for your feedback. We are sorry if the size and weight of our Dolby Atmos-enabled SS-CSE Speakers did not meet your expectations. This information is actually posted on our support website. For more details, please refer to this link: https://www.sony.com/electronics/support/speakers-wired-speakers/ss-cse/specifications. We will have your inputs noted as we always strive to make this a better experience.

      We appreciate you and we are hoping you will consider Sony again in your future purchase!

      - Romeo Sony_US

  • Rated 2 out of 5 stars

    Pass this one by.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but they're not worth the price unless you're paying 10 bucks for them. They have little value for my system and I'll probably replace them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldSchool, We are really sorry if our Dolby Atmos-enabled SS-CSE Speakers did not meet your expectations. We are not sure what model/brand of amplifier or AV receiver you have these speakers connected to, however, please make sure that the setup and installation are correct. You may refer to the installation guide that we have on this link https://www.sony.com/electronics/support/res/manuals/4735/71c058e4c7385e627f27472574d04a8b/47356710M.pdf.

      If this does not help, please email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We're looking forward to your message!

      Sincerely,

      Romeo
      Sony Social Support Sony_US