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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,376 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great TV no HBO go though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV the sound and quality is superb only downside no HBO go

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great good pic easy to put on stand etc good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal at advertised price. I trust the brand. If you like Sony products, you'll enjoy this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great for viewing parties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice don't know what would have been the difference from a samsung..who's cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    wise buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture quality of this product is at its best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price fantastic buy thank you Best Buy!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Smart Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart TV. I have always had good experiences with Sony in terms of user interface and remote design. This TV definitely reaffirms that. Remote works at different angles and minimal lag. (unlike the other "S" TVs that I've owned over the years. The interface is intuitive and easy to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a good buy. Maybe not as good as a Samsung, but it was alot less money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome - still working well - color quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bravia TV is easy to use and great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia TV is great for the price. And I love my Hoover vacuum cleaner. So lite and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This is our firsrt smart TV and we love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Sony smart TV and we love it. The clarity is pretty good and the price was right :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GOOD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'VE ENJOYED MY NEW TV. THE COLOR AND THE QUALITY IS VERY GOOD.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plans for this TV won't repair and won't replace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I'm not really writing a review for the TV, because guess what? The screen is completely cracked from shipment. Called Best Buy for a repair/ replacement and they say they couldn't because I didn't have the right plan for the damage. Best Buy, you only had two options listed. A two year protection plan and a five year one. None of which had an option for the Accidental Damage Handling. I am really upset about this. Please tell me my options for dealing with this disaster.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price for a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, functionality. Love this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. I bought it as an open box item & had no issues whatsoever.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. I only have wish the volume didn't have to go up so high in order to hear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice secondary television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv for our bedroom. Enough features as long as it's not your primary tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ithomas11, That's what we like to hear. Good to know that you liked the TV features. - Jerome Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cheap Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace some older TV's and they were great value and good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Great for playing video games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price. Sony quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very nice. Not too shiny screen. Relatively thin bezel. I love it.

    I would recommend this to a friend