Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,376 reviews
  • Rated 4 out of 5 stars

    setup is difficult

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of the television itself was easy, but setting it up for connection to cable tv was not intuitive. It took a long time to find the correct spot and then set up the channel list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is very highly rated. Not always THE highest rated; depends on who rates. Without doubt is the best value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! Lightweight, easy to set-up and the smartTV options are a breeze to set-up and use. LOVE IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. IT WAS MOVED FROM BASEMENT TO BEDROOM. Geek Team did a fantastic job disconnecting and re-connecting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible TV do not purchase this at all stopped working on the 29th day. Then we received the run around from best buy and Sony still awaiting a repair service 1 week later.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 1069, thank you for your message. That is unfortunate you've had an issue with the unit. For further assistance, please send us an email at [email protected] and include a brief description of the issue, model and serial number of the unit, case number (if applicable) for the first time you contacted our tech support. - Oscar. Sonystyle

  • Rated 4 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box and was helped by the associate he went above and beyond I believe to make sure with it the product worked and then it had all the pieces are required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I purchase a sonynbravia 8 years ago and it still works. So I decided to buy one for my mother.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    So So

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still attempting to get the calibrations right. Any suggestions will be greatly appreciated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Very bad picture do not buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this tv as a 120hz 240 motion flow with a built-in ps3. And this tv did not deliver. It is a 60hz tv that shows very hazy on my direct tv, and when watching blue ray movies. Returned.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angelo, that is unfortunate you returned your TV back. However, thank you for your feedback. Best regards, Oscar.Sonystyle

  • Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure your router can handle streaming or else there are lags that lead to completely stuck picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony has best quality TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LED TV from Sony is perfect for small rooms and has the capability of connecting to the internet, wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Sony Smart Tv Best Buy is the place to buy electronics

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Partsguy,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Rated 5 out of 5 stars

    Purchased a Sony 40" flatscreen tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Sony 40" flatscreen tv after doing a bit of research online. Had it two weeks so far and it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first LED and it has worked great so far. Speakers distort some if it needs to be turned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cost to value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television works great mounted on the wall and with smart apps doesn't require cable or satellite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good TV for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the TV purchase though I almost returned it for a TV with holes on the back for a mount which are in the center of the tv instead of shifted down (like this one had).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product filled a need for a photo album/slide show positioned over our fireplace! Sweeet deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pic of all my TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Sony Bravia for it picture clarity and color performance more than my Sharp and Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Sony. I've grown up on their products, and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great! And I did not have to spend a lot of time in the store to find what I wanted

    I would recommend this to a friend