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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,376 reviews
  • Rated 5 out of 5 stars

    very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this purchase. specially headphone jack is really useful for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV to have. I haven't had any issues with it. Shows very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person was great he recommended this TV for my usage requirements!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, Sony product will never disappoint us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the TV purchase was a great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was your staff that made the difference and the reason I purchased from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommeded by Dan G(Bridgewater). Great recommendation. Thanks Dan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy to navigate menu, Netflix streaming is great. Will purchase Sony again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice device from a brand that has never let us down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for our bedroom. It was a great upgrade from our broken tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great................ ............................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the TV returned one got another one had the same problem returned it for another brand TV

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi archieboy,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >JoffreySonystyle

  • Rated 5 out of 5 stars

    First purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great store to visit, the staff was helpful and they aupported us properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the apps on the tv. I can see YouTube videos. I subscribe to the fitness channel and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point, smart functions are great and I love the Netflix functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart tv. It is amazing what you can do with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up and I find it quite adaptable to the way I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the quality of this product and all the features it has to offer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked great for two weeks then the problems started. Called customer service and they were no help. Since it was after the 14 days purchase Best Buy told me they would look at it for a $35 fee and if they found it was defective then they would try and fix it and bill Sony. I've been on the phone with Sony and everyone I've spoken to has said I would get called back which hasn't happened. Do not buy this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome display for the price, the only issue is the remote lags slightly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this TV in my bedroom and it's perfect or the space.

    I would recommend this to a friend