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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,376 reviews
  • Rated 5 out of 5 stars

    Best TV gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the mots wonderfull TV I ever got the me Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh how I love my sony tv, want ever tv Sony has!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price , great apps, nice clean crisp graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for under $400.00

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a good price for this Smart TV, but the picture is not very clear without HD cable hookup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The TV I have been looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a brand I trust so when I was looking for the best option in LCD tv I found it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good worth its value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love sony products, all my audio video equipment is sony so it is easy to connect to each other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT TV FOR A STUDENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOW MY CHILD CAN USE THE TV FOR MOST OF HIS INTERNET NEEDS. I CAN FIND MY LAPTOP NOW.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading screen takes bit long but over all it’s a nice little tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great apartment space TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the Best Buy in Sunnyvale, we are happy with our new Somy Bravia

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is extremely good but its Smart TV features are very slow.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tom388, we apologize for the disappointment this has caused you. We regret to hear that you've decided to return this TV. Your feedback is highly appreciated. Thank you for taking the time to write a review. Dave Sonystyle

  • Rated 4 out of 5 stars

    Product is great, Geek Squad terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of $ on Geek Squad. Calls unreturned after over a week of calling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Red Blinking Light of Death

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for 5 years and it just quit on me. Shouldn't have. Went online and basically found out the parts to fix cost more than a new TV. So I bought a Samsung. My third in the home. Never had a problem with a Samsung. Ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the only tv I will purchase all oyhers pale in comparison

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is good, sleek looking. Happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for 40" 1080 smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except wi-fi is weak. Got it on sale and can't beat that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking forward to watching this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we have yet to get this installed at our second home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to go...my bedroom is a movie theatre...recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as retirement gifts. Recipients were quite pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look for other brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it was easy setting up use internet...NOT. Sony makes it very difficult to/impossible to find search engines. I went online for help and found this as a common complaint for the Sony Smart TV's. If I was told this prior to buying, I would have bought a different TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sigmund! Thank you for sharing your experience with us and we apologize for any inconvenience caused by the setup and will forward this information to the proper department for further review. We would lile to recommend to press the SEN/APPS button located in the remote commander to access the applications and then click on the option labeled ALL APPS to view a complete list of applications. ~ Jeannette Sonystyle

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    I should have bought this the first time (again).

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUMMARY Sony BRAVIA KDL40W600B LED HDTV I should have bought this the first time (again). This is the second time in 3 years I got sucked in by features / specs / reviews / price on the Samsung TV’s only to return them and upgrade to a Sony. Just like 3 years ago, the Samsung Apps lock up and are slow to respond. I initially chose the Samsung UN40H5201A over the Sony KDL40W600B mostly due to native refresh rates and comparable overall ratings but I ended up returning it for this Sony. It has only been a few days, but already my family has commented on the improved Picture Quality and overall performance. MY USE For me this is a smaller TV in a spare 10x10 bedroom / exercise room. I decided it was not worth the extra money to get a 4K TV. I really have no need for 4K at this time. For about $350 I’m more than happy with it. There are a good amount of apps, but not as many as the Samsung. If I cared about the apps (I use TiVo) HBO would the main one that is missing for me. I’m also interested in trying the PlayStation Now streaming Gaming built into the set. The Picture quality is fantastic. PRO’s • Great PQ • Fast Response • Good Remote • TV is extremely light • Lots of HDMI Ports CON’s • Stand is a little flimsy but good enough • Power Supply is an external “Brick” which might put some people off • More Expense than other sets • Slower Native Refresh Rate (but I don’t notice it) • Settings are a little harder to access than on previous versions of Sony

    I would recommend this to a friend