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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,376 reviews
  • Rated 4 out of 5 stars

    I have bought good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    employees have recommended me other items to perches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my tv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony "Smart TV" isn't so Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UTC time isn't standard & Guide programs are wrong

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KELoPV, thanks for your feedback. Please try to set the current time manually. Here are the steps:
      Press the HOME button, then select [Settings].
      2. Select [Preferences] → [Clock/Timers] → [Current Time].
      3. Press the button in [Date (Month/Day/Year)], then set the date →select [Time] → set the time.
      (When using the Touchpad Remote Control, press the touchpad in [Date (Month/Day/Year)].)
      Once you've done the above steps, please press the GUIDE button on the remote.

      If nothing happened, reset your TV to factory settings, check out the link below.
      https://us.en.kb.sony.com/app/answers/detail/a_id/42994

      I hope this helps, Dave

  • Rated 4 out of 5 stars

    Nice tv with slim profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must use two remote controls with FIOS set top box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, really happy that I bought this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes more is not better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv due the large number of apps. But most of them are no good. The sound quality is not good. And sometimes the picture is blurry or fuzzy looking. I am wondering should I have gotten regular tv with a roku box!?!?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    difficult programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied with performance and ease of the programs. Difficult to set up and was not user friendly. Returned to store and purchased a Samsung with no problems.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chocish, Thank you for sharing your experience with this unit, it is unfortunate that it had to be returned but we will make sure to pass this feedback to the correct department.-Jen Sonystyle

  • Rated 3 out of 5 stars

    Ordinary smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart tv tends to crash very often when im watching Netflix. Like it just turned black into hdmi screen. Which is very unconvinient and anoyying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Magnificent Set For the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Sony 40 inch LCD eight years ago after getting some money from a giant branch falling on and demolishing our old car at my former place of employment. We noticed that suddenly we were losing channels and the scan function was not able to retrieve them. Despite the still great picture quality I was forced to bite the bullet and buy another TV. I decided Sony had the quality and reliability that we wanted and because of cost restraints opted for the 40 inch again. So far an excellent choice on our part. The old Sony cost us around a thousand dollars and weighed 60 pounds. This one was less than half the cost and less than half the weight. I only had to assemble the stand and that was it. Turned it on and the firmware led me through all the set up steps. WiFi connected immediately and streaming so far has been seamless. The picture quality has been stunning using just our antenna. Audio is adequate but nothing to cheer about. The speakers are good, but are still small considering the space constraints of the cabinet. I use the optical output (TOSLINK) to connect to our stereo system for a fuller audio experience. This has all the usual connectors. Our DVD player is also Sony so the HDMI cable connected the two devices via BRAVIA® Sync. If you have shows, movies or music on a USB drive simply plug it in and stream from that device. Waaay too many features to describe here. Just take the menu items one day at a time, experiment and see what give you the best picture and sound. The only negative, if you can call it that, is the frame/case is so much smaller and lighter than the old TV so our visual acuity is fooled and it feels like the picture is smaller. Plus, the stand is lower so it takes some getting used to after having the old set sit 4 inches higher for eight years. I'll just build a small stand and we'll be set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Audioboy, That’s what we like to hear. Good to know that you are happy with your purchase! We will forward your information to the proper department. Thank you for your feedback. Dave Sonystyle

  • Rated 3 out of 5 stars

    not as good as the competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most times sony products are on the edge of tech. but this t.v. falls behind other and not as well known brands.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello alibaba, thank you for your message. That is unfortunate that this particular model number of TV did not meet your expectations. However, thank you for your feedback. Best regards, Oscar.Sonystyle

  • Rated 1 out of 5 stars

    It broke in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 26 days this tv intermittenly does not turn on, 2 of the major apps we use do not work, the SONY app to order movies charged us and the movie never played, SONYcustomer service said there was nothing they could do and refused to refund us for the movie and the sound levels change randomly. This was the first smart tv/flat screen I have pruchased. I miss my old tube TV that had no issues for the 12 years I owned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok while it lasted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great TV, while it lasted. Only had it 6 months when it quit working. Best Buy replaced it with another model.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have been a Sony Guru for over 35 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchase thousands of dollars of Sony products over the last 35+ years, infact this is the only brand I have felt was worth the extra price they deserve. The last several products I have bought are very disappointing, ie my laptop last year, bluetooth headphones, and now this TV. I sure hope someone from Sony pays attention to the reviews before all of their life time customers purchase elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    died after 5 years...I guess this is standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV only lasted 5 years...I guess that must be standard

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony TV's are out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony isn't keeping up with the likes of Vizio and Samsung, those two have far superior sets these days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Gaming TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is absolutely amazing. I wanted an upgrade from my 2 year old 32" Samsung and this Sony blows that out of the water. I mainly use this for PS4 gaming so low input lag and pure black detail was very important to me. The colors are this TV are very beautiful. The black levels on this TV are precise and show detail in shadows very well. I would highly recommend this TV for console gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, affordable and good quality. My wife was happy with the purchase, perfect for our master bedroon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't set it up yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't set it up yet. Need some work done because it is a little too wide for my opening.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great product for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv and am proud to offer this as a raffle prize for a charity fundraiser

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 40" TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this TV for about a week now, and I am still blown away every time I use it. I was trying to decide between this and a comparable Samsung 40", but I am so glad I got this TV. The picture is crystal clear (assuming that you are using an HD 1080p input). I have my PS4 hooked up and I am so amazed at how clear and vibrant the games look. The TV has a game mode built in which reduces the already-low input lag. I have had no trouble with online FPS games, like Battlefield. This TV also has 4 HDMI inputs and a 3.5 mm audio/headphone jack, which was a HUGE plus for me. Setup was a breeze, and the TV is incredibly lightweight for its size, but it still feels sturdy. I highly recommend this product to anyone looking for a clear, reasonably priced mid size TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi evols95,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey