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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,376 reviews
  • Rated 1 out of 5 stars

    Be careful if you are to wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What was Sony thinking when they designed this TV? I purchased it at Best Buy and took it right back the next day. It is probably the worst model if you are planning to wall mount. The power cord is just about 12" long. In my bedroom my old TV (first generation flat panel TV) is mounted at 8 feet high, since that is the correct viewing angle if lying on the bed and watching. My sockets are almost at the ground level and there is no way to power up the TV, Best Buy wanted to sell me an extender for $100 to solve the issue. Secondly, this TV does not have a built in DC converter; it is a part of the power cord, which makes it even more of a hassle. Oh SONY, I am a fan of Sony products, but not this TV!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AGod, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Thank you so much for your feedback. -Oscar Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Stunning; Best TV I ever purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV a while back and it's a STEAL; it comes with so many features and apps built right into the set including wifi. The picture quality is fantastic and movies/games look so detailed and crisp. Definitely worth the buy, I highly recommend Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can someone suggest for this tv do I need voltage converter to work in india

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    great tv ever....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of apps and love it so much. using this tv also for facebook, youtube, music and movies, as in ALL IN ONE TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting too much from the TV because my friends said that it was average. To my surprise it had great sound quality and has not given me any problems for the past two months.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, great quality and fantastic price. I read the reviews online and this Tv exceeds all expectations, even came with a wall mount

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non IPS panel which gives bad viewing angles. Really no excuse for this considering the price. At best this is an average TV. Might be better for gaming but my comments are based on this being used as a Television.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello es8m, thank you for your message. That is unfortunate that the SONY TV did not meet your expectations. However, thank you for your feedback. Best regards, Oscar.Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has incredible picture quality, very vibrant, and you have plenty of control to get the picture just the way you like

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Good TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, has everything I was looking for in bedroom TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent in all ways. The picture quality is incredible and the tv comes with alot of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase of this television. I have not had any stability issues and it sits on top of a narrow cabinet. The picture quality, clarity, and color are all very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    This TV is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an excellent TV so far I had. Its really giving a great experience of Smart and LED TV with nice Audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cheap TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this TV in my bedroom mounted on the wall using the hardware that came with it. The color and clarity is good and the viewing angle great. I use the built in apps and they work fine most of the time. I use it with a PlayStation 4 as well and the interconnectivity between the two is great. When you turn on the PlayStation the TV turns on. Also when using the tv remote you can control apps on the PlayStation such as Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    colors come through amazingly and it is the best tv I've owned

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for our RV Greta connection awesome picture. Does above and beyond expectations

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is in my bedroom. It has excellent color and sound. The options are also great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an OK TV, has some annoying issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a good sale, and after my past experience with Sony products it was to good to pass up. I don't think that Sony actually manufactured this TV, almost seems like an outsourced product as compared to my other Sony's. TV Picture quality is OK, not great but OK, the setting and adjustments layout is a mess, also no picture size setting on ANY of the app channels, Netflix is the worst , I like to watch some of the older TV shows on Netflix, but you can not adjust the screen size , I've tried every setting and Google search returned many of the same complaints, the "smart" features on this set are pretty bare and not very advanced at all, got tired of messing with it and just hooked up my Roku to the set, I would have prefered a better sounding, the sound on this set is pretty poor, and a little better non smart TV, even for a little more money. So Overall, for the price I can't really fault the value aspect of this TV, but I wish manufactures would put more quality in their picture and sound and make the whole "Smart" TV thing an option for people that want it, a lot of us do not care about TV Apps as Roku, Apple and Google pretty much have that taken care of for a very reasonable price. I would recommend this TV but with the emphasis on the Value (price vs quality) If this TV was closer to $400 it would be a no buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PAC757, thank you for taking the time to write a review and for letting us know your concerns. Based on the specifications of the TV, you can change the aspect ratio of the TV. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us because it allows us to continue to improve. Dave

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony brand TVs. Sleek and slim. Great picture. Cool features. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice for 40 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup EVER! Excellent picture & sound, too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and quality is great. We just plugged it in and it worked.

    I would recommend this to a friend