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Customer Ratings & Reviews

Your price for this item is $335.99
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The comparable value price is $479.99

Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,376 reviews
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    great TV for my ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for my ps4 I really like this TV it is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV, vivid picture and excellent size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, great picture and easy to use functions. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this TV except it's 60 MHz, would be better if it was 120. Even the sound is better than I expected. EZ set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ️Clear crisp picture, easy start up and nice sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouAnn2015, It's nice to hear that you are enjoying the tv and you liked the picture and sound quality of the TV. - Jerome Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture in any light. Priced well. Nice design..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help choosing products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not opened our TV yet as we are in the process of moving. The salesman at the store opened for us and made sure it was ok and working properly. That was not necessary for him to do but we greatly appreciated it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture. However, my issue is when I had questions concerning how to hook up the TV and I called the Geek Squad number, every question I asked, I was told there must be something wrong with the TV so just bring it back. So then I called Sony and they were able to walk me through the process and the TV was fine. Therefore, I am frustrated that after I make the purchase, I don't get quality assistance with the Geek Squad. Please keep in mind that I purchased 2 TV's and I did take back the 4k TV because the Geek Squad didn't want to assist me to hook it up, they told me it must be the TV. So I returned the 4K, but now I know it was the assistance I received that was ineffective.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great tv update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those that don't want too big or too small!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So easy to just plug and almost sets itself up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Sony picture and excellence in the tech area. Easy to set up and use. Lots of features I didn't even know existed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software & programming are weak link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sluggish responsiveness. Very slow to "boot". When first turn the TV on have to wait a full minute or two (not exaggerating) to change channels. If push a button it gives message "Powering on". Scrolling through menus & screens with arrow keys is not always intuitive & requires scrolling through entire rows/columns to get to "done". So disappointing to realize that the problem is sloppy programming. Users want to get directly to what they want without tons of clicking or going into & out of various apps. This software is not yet a seamless, transparent interface.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV for college dorm room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound for small dorm room. Smart TV makes surfing web easy and fun. NetFlix a must for late night study session.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent quality Smart Tv. Great picture, price, good size for a smaller room. Easy set up. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Beautiful picture quality. Super easy to set up. Had it for awhile now and have experienced no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this purchase. The TV has a great picture and the Smart TV feature is a super bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 4 out of 5 stars

    Good TV, not a thin TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and Smart features are pretty nice for the price. If you are mounting on a wall be aware of the thickness, built like an older tv, not very thin at all. Good for the kids playroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to set up and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new smart TV it's easy to operate easy to set up and has a high quality picture I would recommend this TV for anyone !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for use in Southern Africa. Was advised by Best Buy attendant to buy this since it very global. Performed wonderfully well. Love it indeed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first smart TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased a sound bar, which I was told would be able to work with cable remote/and or TV remote. So far cant figure out how to syncTV-cable- sound bar, have 3 separate remotes,would like to resolve that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyDog, This TV has a Bravia Sync feature which enables the remote control to work with other devices that has a Bravia sync feature as well and a Bravia Sync Control (BRAVIA Sync) is only available for a connected Bravia Sync-compatible device that has the Bravia Sync logo, so it is not a guarantee that a third party device will work properly. For further information with the procedure, please check this link on pages 95-97: https://docs.sony.com/release/KDL-48W600B_40W600B_BRAVIA_i-Manual_EN.pdf - Jerome Sonystyle

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, set up, and program. No blur even point a flash light to it. Love it, it's the best deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Smart tv easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound,and picture is great. The size works well in the room it is in. Sony makes a great product. Enjoying the smart tv.

    I would recommend this to a friend