Customer Ratings & Reviews

Hi AssassinMcCreedHead That's great to hear! We're also delighted that you like the picture quality. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi TeresaS Amazing! We're thrilled to hear that you like the picture and sound quality and the size fits the room. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi GPARON, Excellent! We're glad that you like the picture quality of your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi Mully, Great choice! We're glad that you like the picture quality and ease of use. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi Wayne, we're glad that you like the are enjoying your TV. We're sorry if the TV wakes up after sleep. In the meantime, please try restarting or resetting the TV.
Power Reset or Restart Options

If the power cord is accessible, try a power reset. If not, then use either of the restart options.

Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.
Restart the TV with the supplied remote control:
-Press and hold the POWER button until Power off appears on the screen
-Press and hold the POWER button until a menu appears → select Restart
Restart the using the menu. On the remote:
Press (Quick Settings) → Settings → System → Restart → Restart
Press HOME → navigate to Settings → About → Restart → Restart
Press HOME → navigate to Settings → Device Preferences → About → Restart → Restart

Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:
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Additional Information regarding your experience with the A90K


Regards,
Erin

Hi 4seasons,

Fabulous! We are so happy to know your satisfaction with the amazing picture & quality of the XR42A90K. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

Thank you for recommending our A90K and for choosing Sony!

- Romeo

Hi JeffreyC, This is great to hear! We're also glad that you like the picture quality. Thank you for choosing Sony. Erin

Hi ScottG, Thank you for sharing your positive experience! We're glad to hear that you're enjoying your new Sony A90K. It's great to know that everything was included and arrived in perfect condition, including the shipping papers and protective wrapping. Thanks for choosing Sony! -Sam

Hi Christoff, Awesome! We're glad that you are enjoying playing your games with your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi PatrickO, Great! We're glad that you like the picture and sound quality and ease of operation. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

That's awesome, Ventingwasher! We are so happy to hear you love your new MASTER Series OLED BRAVIA XR-42A90K! We are also thrilled that you are having an enjoyable watching experience with this TV.

The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi 24inchwhiteLGTV, We're glad that you are enjoying your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi KathieH, We are glad to her that you love your new Sony BRAVIA 4K smart Google TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! Vincent

Hi CecilW,

Amazing! We are extremely pleased to hear that you find our XR42A90K perfect! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

Thank you so much for the 5-star rating and for choosing Sony!

- Romeo

Hi Recommeded, We're glad that you like the picture and sound quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi LisaB, You've made an excellent choice! We are truly happy to hear your purchase went well and you are very pleased with its exceptional picture quality and overall features. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you so much for choosing Sony! -Jess

Hi LorenR, Excellent choice! We're also glad that you are enjoying the picture and sound quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi SandraR We're glad that you like the picture quality and ease of operation. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi DebraB, we're glad you like the picture quality of our product. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. ~Earl

Hi GamerGrrl, Awesome! We're thrilled to hear that you are enjoying the picture quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin