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Customer Ratings & Reviews

Your price for this item is $616.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1030 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the picture quality, HDR capabilities, and ease of use of this 43" 4K Ultra HD TV. Many also appreciate the color vibrancy and the value for the price. However, customers are negative about the remote control and viewing angles, with some also expressing concerns about the refresh rate. A few users mentioned motion blur and input lag as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,030 reviews
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase the TV seems to be working fine I would recommend it to other people thank you very much Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 1 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Sony TVs before, for size, quality, price may be the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv for the price but glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for the price but it has allot of glitches. I recommend Sony to send out an update to this tv to fix the glitches it's having.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    all app &basic functionc not properly connected or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working. Cannot lower volume at times. TV will not turn off turn off with out pulling the plug at times. Cannot connect to the internet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular but good for the money I would recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture does not have the full color spectrum expected from 4k

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints whatsoever. Good value for the size and options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average quality, not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture fades as you move from viewing directly head on. very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good picture directly in front

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture quality goes down as you move away from directly in front

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but hdr is not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K tv but the hdr isn't that good. I guess you get what you pay for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty decent TV. The remote works with the ps4 so its,convenient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This TV set malfunctions all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have placed numerous calls to the Geel Squad installers and to the Sony technical support, as well as to the Spectrum technical support. Nobody can figure a way to fix the problem.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peter, Sorry for the inconvenience. For further assistance, may I know the problem on your television and may I know the reference number of your call in Sony support?Thank you.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV. Works with Xbox One S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony was everything I wanted and more. The picture on it is vibrant and it looks very sleek with such a thin border. It also has a low input lag of about 33ms when it is in game mode which is great for anyone who plays online shooters. I use this TV mostly for gaming on my Xbox one and this TV is compatible to run in 4K on the Xbox One S. It took me a while to figure out how to do it so I'll post it here and make it a little easier. You must use the HDMI cord that comes with the Xbox One S. If you use a different one it must be a high speed hdmi cord. Next you must also have it plugged into either HDMI port 2 or 3. Lastly you have to hit the home button on the remote and scroll all the way down to the bottom where there is a gear icon which opens settings. Once there open external inputs and change it from standard to enhanced. If you don't do this you'll get all errors and it will show on the Xbox that something is wrong. After that if you already hooked up your Xbox do a hard reset and it should work fine! Hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    good quality TV hard to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t great TV,clear picture with lots of goodies that I did not need but are nice to have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, bob85, We appreciate your input. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Regards, Vincent sony_US

  • Rated 2 out of 5 stars

    Not Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the stinkiest tv I have ever used. It smelled like a wet dog when I was watching the old movie Benji. It also got moist on the screen like it was foggy out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Absolutely Jaw-Dropping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By now, most TV manufactures are excelling in 4K. There isn't much difference between each company when it comes to resolution but there's huge differences in the final result. I'm upgrading from a previous 4K Vizio TV (M43-C1). Lemme tell you, theres no competition with this Bravia. This TV is absolutely everything you'll ever need in a new 4K TV. It's got HDR, Motion Interpolation and bragging rights of a "Bravia". The difference between this TV and my Vizio is the realistic color output thanks to Triluminous display. Trust me, the difference is night and day. 4K movies look more lifelike. Video games look more immersive (both PS4 and Xbox One). The default picture modes aren't perfect, a little fine tuning will be needed based on your preference. The fine-tuning options are excellent, you get total control of the picture with easy to use and understand menus. I can confidently say this TV is worth every penny. Do yourself a favor and get it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong the tv's fine but I wanted more from my tv. So I returned it to get the curved

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlamminSalmon, It is sad to hear that the TV had to be returned. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll forward your feedback to the proper department. -Vincent sony_US

  • Rated 1 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV function doesn't work properly, I.e., it doesn't connect to the Internet automatically. A pain in the neck. They should replace the TV as it is defective. Haven't bothered to return my emails either. Very bad customer service. Will never shop at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony 43" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with picture quality.Color washes out if sitting to the right or left of the screen. Only colorful picture is viewed by person sitting directly in front of the tv. We returned it immediately.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scooter, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department for the betterment of our product. Regards, ~Erin sony_US

  • Rated 2 out of 5 stars

    Picture not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was not what I would expect from a Sony 4k

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/60594. Oscar. sony_US