Customer Ratings & Reviews
- Model:
- KD43X77L
- SKU:
- 12377305
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to move to direct TV. Long hesitation when using the remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user461617, Thank you for the feedback on your experience with your X77L. We're sorry to hear that you're having some difficulty trying to access direct TV. We would like to know more about this issue so we can better assist you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
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Sony Model Number:
Additional Information regarding your experience with the KD43X77L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio sync issues, still. Just when I think I have it sorted, it goes again. Manual says to ‘click this in he menu’ but that option doesn’t exist. And when I set it to start up using last used input … it will revert to something else, completely at random. It’s fine for what it is, but I wish I’d gone LG
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user593399, We're sorry to hear about your TV. This is definitely not the experience we wanted you to have. Kindly check the link below : https://www.sony.com/electronics/support/articles/00026069?utm_source=glean There are steps in the article that can help resolve your concern.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
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Telephone Number:
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Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
The Real Deal. Sony. Own it. For Life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fabulously. Very light to pick up. It’s a Sony, after all. No bologna!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, mosman7! We're glad that you are enjoying your movies with your Sony X77L 4K LED TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Overall good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Produce is working well. It occasionally forgets channels. Delivery was easy but delayed a little.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, user403520! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great Sony Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My third Sony Bravia Smart television simply great
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, Sooty! We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has got me livid! It will not stay connected! I know it's not a $2000 tv, but, it wasn't $150 either. Even so it should be able to stay connected through a movie!!! Currently, It takes forever to come up, And, it cuts out at least 10X an hour. I should have bought a Samsung!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KA01, We are sorry to hear that you are experiencing issues with your Sony X77L TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps on our related TV article to troubleshoot the issue: https://www.sony.com/electronics/support/articles/00151038?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
-Craig
remote issues straight out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote and TV didn't pair up out of the box. I couldn't even get through the first setup screen. After some research it appears this is a thing with the L77 series. I checked the batteries and infared signal and both were working. I wouldn't have liked the remote even if it had worked. Bought an LG and much happier.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC, We apologize for the inconvenience. Our support team can actually assist you with your remote. They can order you a replacement remote if the one you have is proven defective. We hope you'd still consider our products in your future purchase. Thanks and regards, -Craig
What ordered and I got are 2 diff things.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the KD43X85K last week however when I received my TV its D43x77L which is $200 less than what I paid. Now we will see how hard it will be to either get $ back that they over charged me or to get the TV i Ordered.
No, I would not recommend this to a friend