Customer Ratings & Reviews
- Model:
- KD43X77L
- |
- SKU:
- 6544136
Customer reviews
Rating 4.7 out of 5 stars with 463 reviews
(463 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony rules
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was great price and an excellent TV for the kitchen.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, SuzanneC! We're glad that you are impressed with your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Great SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4K HDR10 43 in Sony LED TV, motion accelerator, Dolby atmos, Dolby dts with Denon Soundbar HDMI eArc. Freak full 4K 2160P resolution, vivid display no shadows abc can see from any angle! I love Sony products and ALL MY BEST BUY products at the store avd ordered shipped!
I would recommend this to a friendBrand response from SonyListens
Posted .That's terrific, John! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv best tv ever perfect size for my room
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariM,
Thank you for choosing Sony!
We're delighted to hear that you love your TV and that it fits perfectly in your room. The KD43X77L features integrated Google TV, allowing easy access to apps, streaming, and voice control with Google Assistant for a better viewing experience. Enjoy your KD43X77L!
Best regards,
-Fred
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone very helpful and knowledgeable, which is what I needed. Haven’t bought a tv in years and ended up buying 2 TVs. I was happy with the price I paid as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanF, Awesome! We're very pleased to hear that you're satisfied with your new Sony X77L. And good to know you had an exceptional customer service experience. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Sony 43" LED Smart Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony TV to replace a 20+ year old TV. I wanted a respected and reliable brand. Didn't care to have too many extras. Just a smart TV. I like it. The sound could be a little better. Still trying to tweak the audio settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LenyaH, We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you can't beat this SONY BRAVA if you want a smart Google TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlytoez, Thank you for your awesome review! We are glad to hear that you are enjoying the excellent picture quality and smart Google TV feature of your new BRAVIA TV! Thank you for your positive feedback and thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Brand in Tvs love my Sony ! This tv is a smart google tv makes steaming easier with all your fav app all in one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlB, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Amazing picture quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my 10 year old LG tv. What a great difference! The sound is clear, the colors are vibrant and the picture quality is high def! The dvds I'm used to watching look so vivid and even the dark scenes that i used to squint at before are now visible! Highly recommend this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi orose89,
You definitely made the right choice! We truly appreciate how much you like the outstanding picture, sound, and vibrant colors of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for your recommendation and for choosing Sony! - Kris
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
More than worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, if you're like me you've probably gone online and read about Sony tvs being so-so at this price point and to pick an LG or Samsung comparatively. Well, I did my research and I can say, the tv is worth it as its been about 2 months in since purchase. I also read of tcl, lg, samsung getting warm on the front of the screen with potential lemons from the brands based off how they built their tvs differently. Sonys dont get warm or hot if left on for long periods of time. Got this for my mom in her 60s, upgrading from a non-hd tv to this beauty and the difference is night and day to her benefit. If you dont need the slickest tv for motion (fast things like sports), its perfect for daytime tv or shows/news. Sports are okay but for the money the expectation was never going to be sky high. Set-up from opening the box, to setting up the legs, then zipping through the google tv software in 15-20 minutes. Is it ever going to perform like an oled tv that is multiples more expensive? No. But if you want something that will last many years, easy to set-up, and can leave on without burn-in... This is for you. Most will see this as an upgrade if you havent gotten a new tv in many years or if you have older parents. The ones who seem to dislike it may be expecting the world for $400-ish dollars. With reasonable expectations its a homerun.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomJ, Thank you for the positive feedback! We're glad to hear that you are happy with your new Sony TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Exactly what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, great price, easy to operate (once it was finally set up) for those of us who are technology challenged.. I can stream content from my phone, from my comcast flex box, and from all of the preloaded apps already on the TV. It's pretty easy to switch between the everything too. I couldn't be happier with it right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, LynnK! We're glad that you like your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
WrightKing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has very nice colors without having any adjustments needed. It's very reasonable priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrWright,
Thanks for posting this fantastic five-stars review!
We're delighted to hear you're enjoying the X77L's great picture quality. The vibrant colors and sort of picture adjustments for a reasonable price is right what we aim for!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Easy set up, great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a new tv for my mom, who was replacing an older Samsung. The set up was easy, the picture is typical Sony clear, and the volume can be turned up LOUD (which my elderly mother is very happy about). In terms of ordering, Best Buy made it easy to order. When the location did not have the tv in stock, they quickly got in touch, and offered alternative locations. The pickup from the alternative location I picked was easy and quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prettypony,
Awesome! Nice to hear you found the best TV that perfectly matches for your mom's need and expectations. We're very glad you like the amazing picture, sound, easy setup, and features of the TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
- Pros mentioned:Color, Price
Rated 5 out of 5 stars
Sony TV is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sony TV in good price, I love this TV color , sound and performance. Long lasting performance of Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChetanM, Thanks for the positive feedback. We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Another awesome TV from Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Awesome price point and could not be any happier. Great picture and features were fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, LoveSony! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
sony 50 inch tv x77l
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was looking for the best entry level tv option and decided on this. bought this tv for my mom and she loves it. set up in her bedroom. its no oled but for an entry level tv, it is great. standard led display that shoots in 4k and you get sony’s infamous x1 processor that displays natural imaging in terms of color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hamiel, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is my go to TV. I'm very pleased with this model. Color, clarity, sound, all great! ( Have your Google password handy on initial setup). The built in Google feature is also very handy. If you used a Google dongle before you won't need it with this model. All in all thumbs up. ( I also bought online and pickup in store, both were seemless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carefulshopper, awesome! We're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I’ve Owned!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m partial to Sony products, but after my last TV went out (a somewhat smaller Westinghouse non smart TV using LED backlit LCD, also purchased from BestBuy) I found this 43” Bravia smart TV on sale, and paired it with a Sony sound bar. I think the picture looks great, and although the internal speakers sound fine, the viewing experience is really enhanced by the Sony sound bar. With UHD 4K resolution capability, this Sony Bravia, which is embedded with Google Smart TV technology, was a no brainer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi suddenlysinister, we are glad to hear that you like the picture quality of the Sony - 43" Class X77L, this TV comes with the powerful 4K Processor X1 which delivers lifelike picture quality full of rich colors and detailed contrast. And of course having a Sony Sound bar is the perfect complement to have a perfect viewing experience! Thank you for choosing Sony. Regards, - Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upgrading to Sony for Life!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PSA I got this as an open box during holiday sales. Product was as described and free of cosmetic and functional defects. I have a note on this at the end. Onto the review! I was stunned at the quality of picture and sound. I realized when you’re looking at TVs in store you can’t really assess the quality in sound and picture because of the ambient noise and harsh lighting. The sound quality is what stands out the most. The only issue is that I notice sudden increases in sound more and none of the adjustments in settings seen to make a difference. HOWEVER it has a Bluetooth feature that I can hook up to my AirPods Pro when I don’t want to disturb anyone. The picture quality is so good that I’m becoming a glare snob. It actually motivated me to finally put up those curtains I’ve been putting off. Sure, I could have spent less on a cheaper product and it would have been comparable with my old tv… but if I’m honest that model would work for 3-5 years before sound/picture issues would start. I wanted something that was going to last longer and everything I read about Sonys is how they last so long people usually get rid of them because they’re upgrading to the new model for better sound/picture. Open Box review: always do this if you have the option. Even the lowest quality option, as long as it’s not refurbished, is basically the same new product minus packaging and/or a few factory accessories you either throw out or replace with better ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thatdarncat, Thanks for sharing your shopping experience. We're glad that you are happy with your purchase. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love the TV - BB Experience Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great! Picture and sound quality are fantastic, it's easy to navigate the interface, and it's so much smoother than my old TCL! The downside was the Best Buy experience. I ordered this product Open Box in Excellent condition, which means it should come with all of the pieces. My TV was missing its remote. The first Best Buy agent I spoke to told me I had to transport my entire 43" TV to a physical Best Buy store, return it, and wait for a replacement in the mail. As a disabled woman who does not drive and whose nearest Best Buy is a 30+ minute drive away, this was not feasible. A few days later, I contacted Best Buy again with another set of solutions to propose: if they could either A) mail me a remote or B) give me a $20 gift card to cover the cost of me buying one, that would work for me. The new agent said that neither of those were possible but that if I could make it to a Best Buy store, I could get a replacement remote there without having to bring the TV. After mathing it out, I discovered it would be more expensive for me to go all the way to a Best Buy and back than for me to buy a replacement remote (Sony brand, and all) on Amazon. So I did that instead. I simply don't understand why the onus was on me when it was Best Buy's mistake when checking the open box item that caused the issue in the first place.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleM, Thanks for sharing your shopping experience. While we're glad that you like the picture quality of the TV, we're sad to hear that you're missing some accessories. Unfortunately open box items are sold as is but, we're happy to hear that you were able to order the missing item online. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great size for RV FIT TOO.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up. Hit my streaming shows loaded with touch from the remote. Only thing I can’t figure out is the remote only has pause and start on it. No backup or fast forward I use a lot when streaming. No biggy, I’ll figure that one out. lol. Perfect size for my RV Bedroom. Had a hard time getting my sound bar switch to more of a brass sound, hate treble, hurts my ears. But it’s working now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lakotan, We're glad that you found that TV that's perfect for your place. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig















