Customer Ratings & Reviews
- Model:
- KD43X77L
- |
- SKU:
- 6544136
Customer reviews
Rating 4.7 out of 5 stars with 463 reviews
(463 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the outstanding picture quality and ease of use of the 43" Class X77L LED 4K UHD Smart Google TV (2023). Many also appreciate the attractive price and vibrant colors. While some found the remote control could be improved, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price, Setup
Rated 5 out of 5 stars
Sony 43”TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture and resonable price Easy to set up
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, DonnaF! We're glad you are all set. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Sony one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, quality, size and appearance.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Pastor4you! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Good smart tv replacement for cabinet tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are great. I replaced a standard Samsung. The Google TV works well. Only downside is the remote which is slow and can go rogue at times.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, user302085! We're glad to hear that you are impressed with the picture and sound quality of the TV. We also appreciate your feedback on the remote control. Rest assured this will be looked into. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my bedroom, easy to set up I used the on screen directions can also use a QR code they provide, great picture, sound and smart features. Also caught it on a great sale price and 12 months interest free financing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielT, Thank you for taking the time to write such a fantastic review of your experience with your Sony X77L! We are extremely pleased to hear you love the superb 4K HDR picture, sound quality, and amazing features of your TV. Good to know that you were able to easily setup the unit. Thank you so much for purchasing the 43" X77L and for choosing Sony! -Jess
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
I’m extremely happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV as also knees, I’m extremely happy it’s exactly what I wanted and exactly the quality I would expect from Sony the picture is crystal clear and the color is vivid
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Muhlzee,
Thank you so much for such a great review! We're glad to know that your new X77L TV perfectly suits your needs and expectations. We are also happy that you are enjoying the amazing picture quality and vibrants colors of your TV. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent for what is is meant for....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a Sony OLED 65" A80J I bought 2 years ago from Best Buy for the main TV in the Great Room. My bedroom TV finally went out after 10 years. Didn't want to spend thousands of dollars for OLED and only needed a 43" TV. After buy another brand which was useless, I found this Sony. I only needed and LED in bedroom and this surprisingly has an awesome picture for a entry level 4K TV. Also, the speakers are actually pretty good. So good that I returned my all in one soundbar I purchased with it. All in all, this is a great TV for entry level purchase and Sony's picture quality is unrivaled IMO....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mav2knight, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying this high quality TV. Excellent picture and sound. Easy to hook up and connect to your internet. It quickly connects to your other Sony devices, such as DVD player and earbuds. I highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamjH, Thank you for the positive review! We're delighted to hear you appreciate the excellent picture and sound quality, ease of hook up, and quick and seamless connection with your other Sony devices. Your recommendation means a lot to us and thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value for the Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know how great it was when I bought it. I purchased it for my significant other. He is a resident in a long-term care facility, and the rooms are not very big. I wanted to replace the smaller TV that was in his room, but I didn't have a lot to spend. So often, when you buy a bigger screen, relatively speaking, screen resolution depends on the angle you are watching from. I was totally surprised that this screen looked great from any angle. Several of the staff have commented on how great the picture is. It was definitely worth the money. The only drawback is that the stand is static. I wish it would rotate. If I need to move it, depending on if he is in his wheelchair or is in bed, I have to physically move it instead of rotate it. Unfortunately, I cannot mount it on the wall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shels, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. We also appreciate your feedback about the TV stands. You suggestion/comment can actually be beneficial to consumers in certain situations. Rest assured your feedback will not go unnoticed. Thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Just Right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just what I wanted, not too big and not too small, just right. Set up and programming was easy. Everything about the TV is more than adequate for my use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJ29, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a single senior and am more than “challenged” with todays technology, so procrastinated as long as possible before buying my new TV. Friends and neighbors always say they’ll help you, but when it came right down to it, I was on my own. But I was able to set it up and get everything working by myself! The picture is incredible and I love my new TV! My only suggestion is to provide not just the screen size dimension, but also the dimension including the frame. Most TVs are larger than the advertised screen size due to the frame. My new TV sits slightly uneven by less than an inch. But it’s not enough to impact my viewing experience.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, NancyW! We're glad that you are able to set up your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great mostly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv with smooth motion, good blacks, and great picture quality. just wish it had better color compatibility with my Mac desktop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer, thank you for the great review! We feel privileged to hear you're enjoying the smooth motion, deep blacks, and overall picture quality of the Sony - KD43X77L. We appreciate your note about color compatibility with your Mac desktop, that's valuable feedback, and we'll be sure to share it with our team. Thanks again for choosing Sony, and hope you continue to enjoy your viewing experience! Regards, -Dominick
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Solid Tv!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had this Tv for about a month, previous tv about 7 years was a Samsung, thought id try something different, and wow lovin this Sony so far great picture and fantastic sound easy to navigate so far Good...
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right decision, TWEISS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Cons mentioned:Remote control
Rated 5 out of 5 stars
Great color
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Sony 43inch TV. It has the most natural looking color of all the brands that I’ve looked at in the past year. It was a little complicated for me to set up at first as it has been 17 years since I bought my last TV. Technology has changed over the years and this TV works great with my internet service. Glad that this TV also works with my DVD player. I hope this TV will last me for years. I’ve had this TV for 6 months now and I’m very pleased with it. The only thing that I wish was different is to have a bigger remote. The remote is so tiny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeanie, Thanks for the 5-star rating! We're glad you're happy with your new TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony - 43" Class X77L LED 4K UHD Smart Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance with audio, picture quality, etc. This Sony Bravia model has very good features and stands up to the Sony brand quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErnestO, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 1 out of 5 stars
Great display. Absolutely Horrible Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The display is great for the price, and the sound coming being pumped out of the bottom TV speakers is very decent. Considering most TV manufacturers cheap out on built in speakers. If you don't want a soundbar this will do fine for most situations. Cons: EVERYTHING ELSE. I understand "Smart TVs" are the in thing right now so manufacturers and advertisers can sell you more garbage as you stream on their devices. But THIS implementation seems like it was built to make the customer angry. Google TV has always been a horrible OS, and it's no different here. The menus are buggy, slow, and confusing. Ads are present at all times blasting you with garbage you have no interest in watching. Sometimes, the buttons on the remote WON'T WORK to load your settings, because the Google TV OS has crashed and you need to hard reset the TV. Need to change the brightness? Oops! Settings bugged out and Netflix crashed. Try again! Want to disable the TV speakers and just use a soundbar? Ooooooo sorry. You can disable the TV speakers, but Sony and Google will randomly decide to turn them back on. You're welcome! External HDMI input? It'll work... 80% of the time! Other times, it won't read the input, and you'll have to ONCE AGAIN restart the TV because the Google TV software has failed again! This is so much fun! There is technically a "dumb TV" mode, but Sony/Google block a bunch of settings unless you log in with your Google account. So you've got a crippled experience unless you cave and sign in. Every time I try to enjoy the TV, SOMETHING goes wrong or bugs out. It's been updated multiple times, and gets even slower. The hardware is great. The software is absolute garbage. Verdict: Do not buy this. Or any TV with Google TV OS. Unless you enjoy smashing your head into the wall while your television decides to go on an adventure in la-la-land. Save your money. Get a Roku TV. The OS is so much easier and actually works. I won't be buying Sony again any time soon. And I'll be avoiding "Google TV" like the plague.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nickolas, Thank you for taking the time to share with us your experience with the Sony X77L 4K LED TV. We are sorry to hear that you are having some issues with it and this is usually not the case with our premium TV. Please be assured we take this very seriously and continuously strive to improve our products. We'd also love to help you troubleshoot your problem by isolating your sources and understanding your connections.
In the meantime, please follow the steps on the link below to reset your TV :
https://www.sony.com/electronics/support/articles/00122829
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors on the Sony tv are bright and beautiful. It was the easiest tv that i have ever set up. The information on the tv is extremely easy to understand. When i have to replace one of my other tvs it will be with a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the perfect rating, Cricket! We're glad that you are impressed with the colors and user-friendliness of the TV. The X77L delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Great value for the money and the size. Wonderful picture. Easy to use interface. Love Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisP, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv works very good, was easy to set up and have had no problems with it, has a better picture than our old sony tv which had the picture tube going bad, the picture is great, love it.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, AllanN! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to use. We wanted a smart tv and this fit the need for a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyD, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony still the best choice in TVs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV for an excellent price. Can't go wrong with Sony. I loved the vibrancy of colors and rich sound. The reason I've switched from 43" LG TV to this Sony. LG had very similar colors, however, Sony produced better sound, However, the most important factor in my choosing this TV over LG was the openness and flexibility of Android TV. Sony offers a rich app ecosystem from the Google App Store that the LG app store and even Amazon Fire TV can't match. Overall, a superb choice, I am glad I chose this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar,
You made the right choice upgrading to the Sony X77L! We're thrilled that you like the sound, picture quality, and Google software of the TV. Thank you for choosing Sony!
-Ralph















