Customer Ratings & Reviews
- Model:
- KD43X80J
- |
- SKU:
- 6452965
Customer reviews
Rating 4.7 out of 5 stars with 724 reviews
(724 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for a few days now and I really like it! Easy setup, great picture / sound. My only comment is that I had a TV mount already and everywhere I looked said M6 12mm bolts would fit the VESA holes on the TV - well third times the charm: M5 30mm bolts do the trick haha! Just figured I'd mention it if anyone else has an issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexis, we're glad you like the ease of setup and the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate your feedback. Thank you for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
good delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best quality, fast delivery and easy to use 100% recomended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi uscac, Excellent! We're glad that you love the picture quality and ease of use. We also appreciate that you are satisfied with the fast delivery service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
Tv time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, the color is very bright and easy to use the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayeJaye, Great! We're happy to hear that you like the picture quality and ease of using your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Good small tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a perfect size for a bedroom. The picture quality is sharp, and colors are vibrant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C207, We're very grateful for this positive feedback! We're glad you like the sharp picture quality amd vibrant colors of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
10/10 Top notch picture and performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The superior quality of product I’ve come to expect from Sony over the years. Upgraded the living room to a 55” and liked it so much I got a 43” for the bedroom. Awesome 4K picture and the sound from the tv speakers is solid compared to most tv’s these days. Also ultra thin and I already mounted the 55” easily with an extra pair of hands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPJ81CU, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Very good TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV. Fine picture; easy controls. Easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillB, Awesome! We're glad that you like the ease of setup and controls and picture quality of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great first time experience! Would recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a super good experience. From the home consult to the delivery and installation, it was all very easy and professional. I was nervous with my fireplace install, but they made it all work out. It looks great. Great sound. Would totally recommend. Thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natasha Excellent! Good to know that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
I love my Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear and the TV is easy to control!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV Great! We're glad that you like the picture quality and ease of controls. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV after confirming with Sony that it would work with but 110/220V with just a plug adapter for overseas posts for work. The picture and user interface is fantastic. I am very happy with this Sony TV!! It has surprisingly good sound although I paired it with ARC HDMI to a Sonos Sound Bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny, Great! We are so glad to hear that you are happy with the picture quality and user interface of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Happy Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, good sound, easy to set up and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigdog, Awesome! We are glad that you like the picture quality and ease of setup and use. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
You wont regret purchasing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about buying this television because I was over my budget. The thing that sold me was the remote control. Yeah i know it sounds weird but my 17 month old loves going into Netflix logging into his account and remote controls. I love every thing about this tv its worth going over my budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carter, We're happy to hear that you like the TV features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
sony-43-class-x80j-se
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality picture. Very easy to set up amd use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dagrph, Great! We are so happy to hear that you are satisfied with the picture quality and easy setup of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Carl
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
disappointing - apple tv doesn't work...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture and sound quality of this tv, but I've never been able to get apple tv to work on it. The geek squad has been here twice, I've spent hours on the ph with sony and apple and best buy. Best Buy finally brought me another tv, same brand and model, again no success with apple tv. just a spinning wheel. Geek squad code for Appletv didn't work either. We have tried every diagnostic for it w/o success and so now I'm going to look for a different brand where the apple tv is not a problem. I can use appletv on my phone, but that's not why I bought this beautiful tv!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi disappointed,
Thank you for choosing and purchasing our BRAVIA X80J LED TV.
We are sorry to hear you're having an issue with Apple TV. This is definitely not the exoerience we'd like you to have. Allow us to help and turn this into a better experience.
To troubleshoot the problem, please try following the steps below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00260396
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Buy if you can get it for a reasonable price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is okay. I was expecting a better picture quality since this was a SONY. This is my third tv purchase in the past 4 years, all from Best Buy. Each time I visited salespeople always said the best tv was SONY, then SAMSUNG, then LG and all the others. I prefer the LG, the picture quality is the same or better for me. Setting up the SONY wasn’t difficult since I was able to do it without any help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhydoIneedanick64name,
Thank you for your review.
While we are pleased you are satisfied with the ease of setup of our KD-43X80J, we are really sorry if its overall picture quality didn't live up to your expectations. This is definitely not the viewing we'd like you to have on our premium TV. We greatly appreciate your feedback & comparison of our product to different manufacturers.
For the picture quality, this usually depends on the signal and content. There's good news, however! The KD-43X80J features various settings related to the TV display such as Brightness, Color, Hue, etc.- this will help improve your overall viewing experience. For more details, check out the following link:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
In the future you need information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Sony for couple weeks and the picture's great, sounds not what I expected, but still better than the previous one. Haven't tried any apps, google assistant or anything, The viewing angle's much better than expected and also there's no reflection issues at all. You can't go wrong with Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joseph08, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new Sony TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Overall Solid Performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture. Decent price Can function as a TV and or a computer monitor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJB123, Thanks for the review. We're glad you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Happy with it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. I’ve had it for a little over a month. Beautiful picture. It’s not getting 5 stars because I think they could have made a nicer remote, one that lights up. Also I can’t get my iPhone to play on the TV. Maybe it’s the phone’s fault and not the TV but it is annoying. It’s a Google TV. I’m not wild about that either. I like Fire and will probably use my Firestick at some point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momof4, Thank you for taking the time to review the BRAVIA X80J LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing your review! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV and good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new Sony 4K TV. It was very easy to set up and liked the idea that it only uses HDMI cables to connect other systems which alleviates the clutter of so many other cables. The picture quality is great and has vibrant color and clarity. Would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hiltonbabe, We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. great picture. easy to use. great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LEROY, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Replaced old Sony with a new Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 14 year old 32" Sony with a new 43" Sony when it went bad. Very Happy with my new Sony! A lot nicer than I expected. Kind of glad now the old one went bad! Highly recommend this if you need a smaller TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dango15, Thank you for upgrading to your new Sony X80J! We're glad you're satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam



















