Customer Ratings & Reviews
- Model:
- KD43X80J
- |
- SKU:
- 6452965
Customer reviews
Rating 4.7 out of 5 stars with 724 reviews
(724 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid buy for the price. Being Sony you know what you get in quality of the unit and with the stand mounted more inward than on the ends helps with placement on TV carts or smaller entertainment stands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DwayneS, Wow! We're glad that you are satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture per
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture perfect. This is a replacement for a 3 year old Sony tv on which I had a Geek Squad warranty. They were unable to repair and gave me the ability to get a new 2021 model which was selling for the same price as my old tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for sharing your awesome experience with your new Sony X80J. Glad to know everything has been taken care of. We always strive to deliver the best picture and sound quality with our TVs. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for upgrading to your new X80J! -Jess
- Cons mentioned:Refresh rate
Rated 5 out of 5 stars
Sony - 43" Class X80J
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV for the price. I was going to cancel the purchase when i noticed it was a 60Hz tv. Still satisfied and even connects to my JBL bluetooth headphones. Something older models didnt do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew, We're glad that you did not cancel your order. We also pleased to hear that you like the TV performance. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The picture quality is Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has excellent picture right out of the box. The setup was easy and Best Buy mounting services did a great job as well. This is a fantastic TV for the price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cavalierman, Great service! We're glad that you like the ease of setup and picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
4.5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy setup. Disconnects from wifi sometimes and seems others have had the issue from my search (unplug and wait and restart and it's good). Would give 4.5 for that if an option but an inconvenience for a smart tv. Also doesn't turn on with voice control sometimes cannot connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ag123, thank you so much for your review. While we are pleased you are satisfied with the ease of setup and incredible picture & sound quality of our X80J, we are sorry you are encountering WiFi connection and voice control issues.
Some of these issues can be fixed by following the steps provided on the links below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00184183
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00015293
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Use as huge computer monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use this as a work-from-home computer monitor. It replaces two 27" monitors. It is nice to not have the monitor split and to have the extra 8" or so along the bottom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigBry, Amazing! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV with lots of sources
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice TV with an excellent picture. It has apps for all the streaming services we wanted, common and obscure. It was also one of the few TVs of this size that had 4 HDMI inputs, rather than just 3.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StanR, Wow! We are so happy to hear that you are satisfied with the picture quality of your TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 43" X80J
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful television! Great quality picture and sound. Easy to install, although the caveat not to press fingers on the screen could have been urgently demonstrated before taking the screen out of its shipping box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi June2021,
We're glad that you like the sound and picture quality of the TV. Your feedback about the caveat is greatly appreciated. We hope you continue to enjoy the amazing features of the TV.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality television for the money. Side location of inputs is convenient and was necessary for my flush wall mount. I have always had LG tvs, but am impressed with my first Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Amazing! We're pleased to hear that you are loving your new TV. You can enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Smart tv
Rated 5 out of 5 stars
WOW great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Wanted a smart tv that would allow me to add any streaming site. Old tv was smart but still only allow certain sites to be added to tv. Loved not having to add a fire stick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, Great! We're pleased to hear that you are enjoying your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Color
Rated 5 out of 5 stars
Sony X80J Smart TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color!! And so many fantastic features. I love the help guide and the Bluetooth capability. It doesn't have much sound so we paired it with a Sonos sound bar and that made a huge difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DPsavage,
We appreciate the 5-star rating and we are glad you like the color quality, smart feature, and Bluetooth capability of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value for orice point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia was simple to set up and program , wonderful sharp bright picture, sound quality excellent - great buy . Will definitely purchase same model for another roon
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyBraviaissuperbuy, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Sony TVS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I have purchased about 10 Sony TVs of various screen sizes and with various features. This 43” one is the right size for my bedroom. I also love having built in AirPlay for my iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mazefb77,
Assamese! We're happy you found the best TV size that suits your bedroom area perfectly. You'r satis faction is out top priority! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Looking forward to your continued support! Thank you so much for being our valued customer and for trusting Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bathroom TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my bathroom and me & my nephew love it! Great sound, very loud and volume adjustable based on the tv being mounted or set on a tv stand. My favorite features!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodMusicAndMovie, we're glad you and your nephew love our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl
- Pros mentioned:Color
Rated 5 out of 5 stars
Typical Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my electronics I own is a Sony product, two TV's a 55" and this 43" both purchased at Best Buy. I love the clarity and colors produced on these TV's are great and the high quality is typical Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AceFactor, we appreciate you being a Sony Fan. We're glad that you are loving the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better viewing than my other flat screen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and colors are outstanding. Comparing Sony to the other flat screes; Sony was the best for me. Will be adding additional speakers for a much better sound. For now it is OK.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi X360, Great! We're glad that you are enjoying the picture quality of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Slim design with terrific picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loyal Sony customers. Love the slim design and picture quality on this TV. A bit disappointed that 2 remotes are required to access cable tv (tv remote and cable remote)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alsbie,
That's amazing! We're extremely pleased to hear your purchase went well and you love the excellent picture quality and slim design of the unit. It's unfortunate to learn that you've been running into difficulty having to use two remote controls for the cable and TV.
There is good news, however!
Performing [Cable/Satellite box control setup] in [Cable/Satellite box setup] allows you to control a cable/satellite box using the TV’s remote control. Also, connecting the cable box via HDMI cable, and enabling the Control for HDMI on your cable box and Bravia sync function on the TV provides control functions between different A/V devices. For more details, refer to this help guide link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-08_03.html
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! Your loyalty means everything to us. Enjoy your new TV! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the bedroom. We had to big a sound bar because the speakers on the tv sounded a little thin. The picture is wonderful and it has been a great upgrade for the bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi trixie, Great! We are glad that you like the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has great picture and remote. Colors are vibrant and operating system is fast. Some reviews mentioned the black wasn't black enough but I found it just perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goliath, Amazing! We're happy to hear that you like the picture quality and TVs operating system. njoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Solid Sony performer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 2021 model brings Sony’s expected picture quality. Easy set up and with some color adjustments is a pleasure to watch. Was surprised the model was a little bulkier in depth than expected. Sound is good enough from the built in speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BowersandWilkinsM1, Great! We're glad that you like the picture and sound quality and ease of TV setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin



















