Customer Ratings & Reviews
- Model:
- KD43X80J
- SKU:
- 6452965
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Looking good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works well. Was easy to set up. Nice replacement for our old television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoops, Amazing! We're glad that you like the ease of setup and picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Awesome Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 43” class TV. The picture quality and color palate can’t be beat!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Great! We're glad that you are loving the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony X80J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very smart tv, easy to operate and maneuver through all its available options. Great picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LawFarmer, we're glad you like the ease of use, picture, and sound quality of our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love and miss Sony TV my husband and I are really enjoying it. Pictures fantastic sound is that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Susan, Awesome! We're glad that you and your husband loikes the picture and sound quality of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Lovely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture ever!!!!!!!! The Robles is, the picture is so beautiful, I have the TV on all the time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Love, Awesome! We're glad that you like the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Happy Customer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV! I’ve enjoyed the quality of the picture and sound. This is my second one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer, Great! We're glad that you are enjoying the picture and sound qualiy of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Good TV for easy viewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV with good reception and easy access to Netflix and Disney+. The set up was 30 minutes, not 5 minutes as quoted by sales associate. Great picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyBest, We are happy to know that you are having a great watching experience with your new Sony Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate your feedback. Thank you for your purchase. Vincent
- Pros mentioned:Picture quality
Nice for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality for the price. Second Sony I've purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tess,
Thank you for an amazing review! We're delighted to hear your satisfaction with the incredible picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris
- Pros mentioned:Picture quality
Very Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture, I actually use it for my computer monitor, no problems since I have owned it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArcamAVR, Awesome! We're happy knowing that you are loving the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Smart tv
Sony 43" UHD TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice flatscreen smart tv. I am not sure about the google tv part but maybe you don't have to use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi popeye62, Thank you for taking the time to review the X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this feedback. Jay
- Pros mentioned:Smart tv
Sony 43”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Sony TV, easy to set up! EXCELLENT CUSTOMER SERVICE! You will enjoy every moment of watching!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lana, awesome! We are really thrilled to hear you are satisfied with the superb quality and features of your new X80J. We are also glad you are satisfied with the exceptional customer service of Best Buy.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for purchasing our X80J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony 43 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and sound. Geek Squad installation went well. Reached expectations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodvalue, Amazing! we're glad that you are enjoying the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
43” sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia tv are the best. The image looks great. My whole house have Sony Bravia tv’s
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esteban, Excellent choice! We're very happy to hear that you love the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great Picture!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our TV room. Picture is amazing. Definitely a must have item,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDuke,
Thank you for an amazing review and recommendation! We're glad to hear you are enjoying the incredible picture quality and how the X80J perfectly fits your TV room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Nice picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and a breeze to set up. Linked with my cable box surprisingly fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Awesome! We're glad that you like the ease of setup and picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv has a great picture and the sound is pretty good as well. however, a couple of times, it has shut itself off for no apparent reason.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joed, we're glad that you like the picture and sound quality of your new TV. We're sorry to hear that it shut off a couple of time. Is there an HDMI device connected to your TV? If, the CEC control of these devices may be the issue of why the tv is waking up.
This article provides information to help troubleshoot and steps to disable different features that may cause your Android TV™ or Google TV™ to turn on or off automatically. Please follow the instructions according to the symptom of your TV to resolve the issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00114471
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J
Thanks for choosing Sony! Erin
- Pros mentioned:Smart tv
Sony Bravia Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality smart TV at a reasonable price. Great service and very knowledgeable Reps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teeman1950, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is nice and Rio did a great job setting it up and explaining its features to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newtv, Thank you for the awesome feedback! We're truly glad the installation went well and everything was handled professionally. We're also happy to know you like the great features and amazing performance of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. We always purchase Sony TVs and this one does not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJF99, Awesome! We're glad that you are satisfied with your purchase. You can enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes a consistent and quality product. No issues on install and clear picture right from the box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brian, We are glad that you like the quality of your new Sony Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent