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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 724 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 724 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price etc etc and etc etc etc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi More, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Televisions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great televisions with great picture and reception

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Televisions, Thank you for purchasing the Sony X80J! We're glad to hear you're enjoying the great picture quality and reception of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Wish for a split screen monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was about what I expected. My disappointment is that I bought the monitor to be able to operate a split computer screen and a TV program simultaneously, I am now left to my own devices to figure out how to make this work with a 190 page manual. There has ro be an easier way to get my wish working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ModemRouter,

      Thank you for choosing and purchasing our BRAVIA X80J LED TV.

      We're sorry, our X80J doesn't support split screen. Should you need further assistance, you can email us with the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80J:


      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!


      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tv 43 inch pretty good tv has good colors,all around nice tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rickster, Amazing! We're glad that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great performing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the purposes one might want a Smart Google TV, this meets or exceeds expectations. The only reasons for 4 stars instead of 5 are the price which, while not excessive, was a little to the high side (but worth the price), and the fact that smart tv's no longer have any output ports, so I can no longer synchronize my living room tv with my kitchen tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KSalzman, Great! We're glad that the TV performs well and meet your expectations. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Picture and great sound. Nice fot for my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iGrassyute, Great! We're pleased to hear that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 43" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase so far. Good price. Clear picture and easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCCO, Great! We're glad that you like the picture quality and ease of setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a big tv person but pic excellent sound good overall pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi replacement, We're glad that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    SONY 43" X80J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very e.Easy to install. The remote connects you directly to Netflix, Amazon Prime, YouTube, Disney+, etc. I've only had it for a month, and I still have to learn about all of the extra features, but I like it very much so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Recommended Great! we're glad that you like the ease of installation and TV features. Our BRAVIA X80J LED TV has a powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Sony X80J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but doesn’t have 120 refresh rate. Gamers this tv is not for us

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raymond, Thank you for sharing your output. The X80J has a panel refresh rate of 60Hz with Motionflow XR 240. Motionflow XR refresh rate technology keeps movement smooth and clear, allowing fast moving action sequences in sports and movies to be seen with lifelike clarity.We'd recommend getting a TV that supports 4K120 for smoother gaming experience.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some difficulty getting it set up but overall good quality and feel it will last

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi es2000, great! We're happy to hear that you like the TV quality. With the BRAVIA X80J LED TV, you can enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV but I still prefer Samsung. I would buy again if I needed too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminFloro, Glad to hear that you like your new Sony TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We hope that you consider Sony again in your future purchases!

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony is getting good at it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony tv I alway get Samsung but I tell you this. This tv is a great tv for gaming. Movies look amazing in 4K. I have an LG oled c7. burn in the 3rd year never played games on it just regular tv Broadcast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Victor, Great! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony 43" 4K Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Sony TV's because of the quality of the product. Our whole home is Sony. Wanted new smart tv's for the kids and sought out Sony. Worth the extra money up front for a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gus1001 Awesome! We are glad that you are enjoying the TV features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Not a great display but good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjisbettrr We're glad that you are happy with your purchase. You can enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and OS. Only complaint is it is too thick. For wall mounting it is not as sleek as my old tv. Also older Sony flat screens were made of higher quality materials. This only is mostly plastic

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDad, We are glad that you are enjoying the picture quality of your new TV. We'll take note of your feedback regarding the thickness. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture on the TV and the Picture quality is great!.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FarmTV, Awesome! We're glad that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Happy Wife!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new 43" Sony TV for our kitchen. The clarity is fantastic. We reviewed our choice online with Best Buy and decided this was the best price. We ordered online and did the curbside pickup—what an excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustAdapter,

      Thank you for the 5-star rating! We're glad you enjoy the picture clarity of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Big Brother Google TV... IOS Airplay Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has sold out to the big brother Google influence and surveillance system - I just want a dumb TV without all of the Big Ad surveillance state advertising/data mining - the out of box process to set this up takes about 15 minutes of bypassing all the tentacles of the data gathering and advertising apparatus... It is no doubt the numerous microphones built-in to these products and remote controls are constantly listening for keywords and gathering data about your spending habits so they can advertise more stuff for you. Also the Airplay doesn't work from Iphone - IOS 15.2 - the code appears on the screen but the iphone just keeps asking you for the code no matter how many times you put it in... could be a bug with Apple, could be a bug with Airplay, could be a bug with Sony - who knows?? It just doesn't "just work" anymore like it used to... There are too many bugs in everything!!! Sony used to stand for quality... now it's just as mediocre as Samsung or Insignia...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DS256,

      Thank you for choosing and purchasing our BRAVIA X80J LED TV.

      Sony commitment to customer satisfaction is our top priority. We are also sorry to hear that AirPlay is not working. This is definitely not the experience we'd like you to have with our products. We'd love to help you troubleshoot your problem and turn this into a better experience.

      In the meantime, please try resetting the TV. Ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00159487

      After the reset, please ensure to enable the Sony Smart TV services via the BRAVIA TV Privacy Policy. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00260396

      Should you need further assistance, you can email us with the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X80J:




      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!


      Sincerely,

      Erin Sony_US

  • Rated 2 out of 5 stars

    Google OS is super annoying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re buying this tv primarily for streaming, then it may be a great smart tv. I use lots of streaming services, but I have not cut the cord. I just want to turn on the tv and have my cable channel immediately show up. The Google OS is SUPER annoying. There are frequent OS updates, but the most annoying thing is that I frequently have to turn the tv on and off several times before it will let me past the Google home screen and into cable (HDMI). I work for Google and would recommend other smart tv’s with a different OS. I also own LG and Samsung smart tv’s and these are a much better experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      Thank you for choosing and purchasing our BRAVIA X80J LED TV.

      While we are glad that you like the TV for streaming, we are sorry you're unable to enjoy your cable channel upon power on the TV. This is definitely not the experience we want you to have with our products. Sony place a high value to customer's feedback as it helps us improves our products. Having said that, allow us to help you troubleshoot your problem and turn this into a much better experience.

      You can change the screen that is displayed when the TV is turned on to the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV.

      Press the (Quick Settings) button on the remote control.
      Select [Power on behavior], and then select [Last input].
      The next time the TV is turned on, the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV will be displayed.
      Ref: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03_10.html?hl=last+input


      Should you need further assistance, please email us with the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Additional Information regarding your experience with the X80J:




      We are sorry for the inconvenience and hope to speak to you to resolve this matter.


      Sincerely,

      Erin Sony_US