Customer Ratings & Reviews
- Model:
- KD43X80J
- SKU:
- 6452965
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
A little disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a open box. The picture is good, but I am disappointed with the wifi reception.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, We regret to hear about the Wi-Fi Reception of the TV. The brand new TV comes with a one-year manufacturer's limited warranty. In this case, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00151038
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Very well pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was as fast as those who boost about being the fastest. The price was great as well as the Bestbuy courtesy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasinTV, we're glad you like our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
Very happy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. I bought as a gift. Family member beyond thrilled with color display and performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Necessary, Great! We're thrilled to hear that you love the color display and performance of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv overall. Remote is so big.it can be little and cute. Otherwise it is overall a nice tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rajs, Awesome! We're glad that you like the overall performance of the TV. We'll take note of your feedback/suggestions on the remote design. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
the customer who don’t know what is the best choic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help with buying the television the young gentleman helped with the do’s and don’t. The television is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HUDGINS, We're glad to hear that you appreciate the BRAVIA X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
Great for the elderly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was for elderly parents . So far no major problems. They have been enjoying the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGkitty,
Perfect! We're glad that your parents are enjoying this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Sony 43" Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Best Buy staff service and product knowledge at sale, great easy to use product that reeks of quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyGuy, thanks for sharing your wonderful shopping experience. We're also glad that you like the ease of using your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Best Buy always a best bet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase service was way above par. Excellent. And the installation was superior
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Thank you for purchasing the Sony X80J. We're glad to hear you had such an amazing customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank for choosing Sony! -Sam
Sony 43 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Replaced an old 40 inch sony and looks great mounted on wall in bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toolguy, Thank you so much for such a superb review, and we are so pleased to hear you like your new Sony X80J, especially the amazing features and that it looks great mounted on wall in your bedroom. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for upgrading to your new 43" X80J and for choosing Sony! -Jess
Best tv ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing TV I have ever owned! I am definitely a Sony fan for life. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonydoesitagain, Awesome! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation! Jay
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good except confusing on adding memory usb stick for more app storage
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Best62, We're glad that you are happy with this BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony brand. I can trust it’s quality. Would definitely buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aleah, We appreciate your continuous trust and support! We're also glad that you love the quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Sony rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but it will not pick up antenna channels or accept my Hulu login. I think it's my fault though. It would be 5 stars if not for that issue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SLady1, Thank you for the feedback on your experience with your KD43X80J. If you're having issues picking up channels when using an antenna, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00023587
And if you're having an issue login in to Hulu but not on other apps, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00230345
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both Geek squad members were very professional. They were on time and called before arriving.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, Awesome! We are glad that you are satisfied with the service you've received. We hope that you are enjoying your new TV as well. The BRAVIA X80J LED TV has a powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Nice Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly an LG fan, happy with Sony product. I’ll consider purchasing Sony once again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBshopper, Congratulations on your purchase. It looks like you're a Sony fan now and we are glad that you are happy with the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
For my office.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and size for my office. I use it with firestick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurieF, Awesome! We're glad that the TV size fits perfectly your office. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice toy. Hope it lasts longer than I do, My pacemaker has 4 more years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi toof, Great! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Best 43” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as I could get at this size, unfortunately OLED not manufactured smaller than 55”. I also own a 55” SONY OLED TV, love these quality products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorpCak, We're glad that you like the TV quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Review on Sony X TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and having 4K on it is pretty good on watching
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichieJackson03,
Awesome! We're glad to hear your enjoyable viewing experience with your new X80J 4K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing! - Kris
No Complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 of these TV's that we use in our fitness center. We haven't had them for very long, but so far have no complaints!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whtuscany, Great! We're happy to hear that the TV works well. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin