Customer Ratings & Reviews
- Model:
- KD43X80J
- SKU:
- 6452965
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.
This summary was generated by AI based on customer reviews.
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This transaction was fast and easy. The tv is amazing! We would purchase from best buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi knuttywife, Excellent! We're glad that you are enjoying your new TV. With the BRAVIA X80J LED TV, you can enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought t.v for husband and he loves it. Love how the graphics look when he plays his systems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Investment, Awesome! We are glad to hear that you are happy with the picture quality of your new TV! Thank you so much for the 5-star rating and for choosing Sony!
Regards,
Carl
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. However, and this most likely user error, I'm having a hard time adding apps that it does not have, like Hulu and Paramount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marie, Great! We are glad that you are like the TV quality. The X80J supports Hulu and Paramount Plus (formerly CBS All Access) app.You can only download apps that are compatible with TVs, and they may differ from apps for mobile devices. Google Play on the Android TV™ or Search for apps on the Google TV™, only display apps that are supported by the TV.
Reference: https://electronics.sony.com/smart-tv-apps
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Mr. S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got a little help a geek squad member and got used to what is required it was easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yomel, Great! We're glad that you have a wonderful experience with the Geek squad. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent entry level 4K tv. Needed to set up in spare room, tv is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fran, Great! We're glad that you are enjoying your new TV. You can enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony replaced an older one. I liked the older one better, much easier to use, didn't turn itself off like the new one does, the new one is very heard to read the station symbols and you have to read all the details of each line in order to go down the list of programs to see what it is since the station symbol is too small to read. the picture is better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UNHAPPY,
Thank you for choosing and purchasing our BRAVIA X80J LED TV.
While we are glad that you like the picture quality, we are sorry to hear that the TV turns off by itself and the station symbols are too small. This is definitely not the experience we want you to have with our premium TVs. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections.
If you are pertaining to the text on the TV screen, you may try to enable text magnification. Text magnification is useful for people who have difficulty reading text on the TV screen because the text is too small.
Enable text magnification
On the supplied TV remote, press the Quick Settings button.
Select Settings (located at the left end), and then press the Enter button.
Press the Down arrow button to select System, and then press the Enter button.
Press the UP arrow or Down arrow button to select Accessibility, and then press the Enter button.
Press the UP arrow or Down arrow button to select Text magnification, and then press the Enter button.
Select Enable, and then press the Enter button.
Select OK, and then press the Enter button.
Press the Home button to exit.
If the TV turns off by itself, please check the troubleshooting link below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00032613
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with your X80J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
Sony app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one Sony many years ago! It won’t work last month’so I change new one!
I would recommend this to a friendBrand response from SonyListens
Posted .HiJackyliu88, Thank you for your 5-Star rating and we appreciate you being a long time Sony user! We hope that you are enjoying your new X80J. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
LOVE LOVE LOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, Sony is the best TV manufacturers out there hands down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kyle, Great! We're glad that you are loving your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding value! HD viewing at its best. I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skip777, Great! We're happy to hear that you like the TV quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Good tv for gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv that pairs perfectly with the ps5 features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianC,
Amazing! We're glad we were able to give you a good match for your viewing and gaming needs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Sony Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for Christmas it has excellent graphics. Apps are great,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrsforms, Wow! We're glad that you are enjoying the picture quality and features of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Great TV for a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The controls are smooth and intuitive. Very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi davd, Great! We're glad that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Awesome picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to the bedroom for watching tv before bed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerrySpradling, We're happy to hear that the TV fits perfectly in your bedroom. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Our daughter loves this TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV for our daughter and she absolutely loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbiB, Awesome! We're glad that your daughter loves her new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The boys love their new present from their mom! Now the can game in their own room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimber, That's great! We're glad that they're enjoying their new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Sony 43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Hung it on the wall in the bedroom. Geek Squad did a great job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy Awesome! We're glad that you are loving your new TV. We also appreciate that you have such an amazing experience with Geek Squad. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.television is as good as advertised, great value for money spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RC52, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay
Sony TV 43"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Sales associate was fantastic too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
Awesome! We're thrilled that you are enjoying this amazing TV. It's also great that you were assisted professionally.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very satisfied with my purchase and the service I received
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonny,
We are glad you're satisfied with your purchase. With the BRAVIA XR X90J, Full-Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
Regards,
David
All in one . . .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has the apps we need . . . Netflix, Amazon Prime, Disney and YouTube . . .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ubuntu1,
Very nice! We're glad you like the applications of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David