Customer Ratings & Reviews
- Model:
- KD43X80J
- SKU:
- 6452965
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, color, price, sound, and size of the 43" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the excellent picture and sound quality, as well as the great value for the price. Customers are negative about the remote control, durability, and warranty. They find the remote to be too large and the warranty to be too short.
This summary was generated by AI based on customer reviews.
Fair with some annoying flaws
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good overall but giving it a fair rating because of a few issues that you shouldn't have to face at this price point: 1. The Wifi takes a couple of mins to connect. So it gets a little annoying when you have to wait for a couple of mins before you can start watching, every time you turn on the TV 2. It only has 4GB internal storage. This means you will have to delete apps to make space for new ones 3. The brightness is not that high. When the window blinds are open it's hard to see even with max brightness I would expect these issues in a lower priced TV but definitely not in such an expensive one. Sony needs to do better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tarngupta,
We regret to hear that the TV is not performing to your standards. Your feedback is greatly appreciated. Performing a power reset may help improve the TV's performance:
-Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in. You can also refer to this link for more information:
https://www.sony.com/electronics/support/articles/00159487
You can use an external HDD for additional storage. For more information, please refer to these links:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x80j/articles/00148248
https://www.sony.com/electronics/support/articles/00223233
The TV's brightness can be adjusted on its settings to tailor-fit the picture quality to your needs. You may find this link helpful:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
In case you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with your KD43X80J.
Sincerely,
-Ralph
Richard Kornblath, Ph.D.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician (Marcelle) was prompt, courteous and competent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dadshrink, Thanks for the positive feedback! We are happy to hear you love everything about your new X80J LED 4K Ultra HD Smart Google TV. We are also glad the installation went well and everything was handled professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess
All I needed and more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R2D2, Awesome! We're happy to hear that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so pretty color always a SONY BRAND fan love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WEWONWON, Wow! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. Easy to navigate apps and settings. Great picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sunnsmiles, Great! We are happy to hear that you like the picture quality and ease of navigating the apps and settings. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good tv set. Put it in my rv you wpould like how it looks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi babyhuey, Great! We're glad that you are enjoying your new TV. With the BRAVIA X80J LED TV, you can enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.new TV works well. Technician who installed it did an excellent job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi newtv, congratulations on your purchase. We're glad that the TV works well. X80J
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Sony 43" Class X80J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a bit of a pain, but it was my first smart TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doug, Congratulations on getting your first Smart TV. We apologize for any inconvenience you've experience setting the TV up. We're happy knowing that you were able to figure it out. You won't regret purchasing this TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality product. This is a well built TV. Still buy the warranty
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NerdNigma, We are glad you like your Sony Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase. -Vincent
techtrainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i liked the geek squad, they were really helpfuland knew their jobs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techtrainer! Thank you for the 5-star rating! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the product and service. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatBuyatBestBuy, We're very grateful for this positive feedback to the product and service!
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation! Jay
Best for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV for the Price. I really like Google TV Integration.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Albin Awesome! We are glad that you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV that I have owned!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uncle,
Great! We're thrilled that you found the perfect TV in the Sony X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product so far. Haven't used it much...............................................................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TugMcGraw, We're very grateful for this positive feedback! Good to know you're enjoying the features and capabilities of your new Bravia TV so far. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for your purchase! -Jess
Great Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv with lots of options And very easy setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonCo, Wow! We're pleased to hear that you are loving the features of your TV and ease of setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Good color and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the TV. Geek Squad were good at their job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
MY TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV FOR SENIOR CITIZENS. GET SET UP BY GEEK SQUAD
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DONNIE Awesome! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Tom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I really like and I appreciate the help that I got
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tom22, Awesome! We're glad to hear that you like and appreciate this X80J 4K Ultra HD Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
Sony - 43" Class X80J Series LED 4K UHD Smart Goo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the Sony for 3 plus weeks. So far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMARTTV, we appreciate you patronizing Sony products. We're also glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
DM Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good except Google driven setup - I found that annoying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DMReview, thanks for sharing your output. We are glad that you like the TV performance. We are also sorry if you find the Google setup annoying. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin