Customer Ratings & Reviews
- Model:
- KD43X85J
- |
- SKU:
- 6459483
Customer reviews
Rating 4.6 out of 5 stars with 864 reviews
(864 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 43" Class X85J 4K UHD Smart Google TV's picture quality as top-notch, making it great for gaming and action. They appreciate the easy setup and find the price reasonable. However, some customers are disappointed with the remote control and feel that the TV is a bit expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Great picture and easy to use. Love the auto dim feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beetle, We're glad to hear that you love the picture and features of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture qualityCons mentioned:Glare
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear crisp picture, low glare. Using in a bright sunny room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jbws, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. Thanks for choosing Sony! Jay
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
An Affordable Solution yet goes boyond expectation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV exclusively for my office to be used as a computer monitor, Xbox Series X (4K 120Hz) and PS5 (4K 120Hz). Works well, 4K HDR is bright, no complaints there, for a computer monitor it also works well, just have to set the brightness a bit lower for my eyes. TV is affordable for those seeking a 4K 120hz for some gaming in an office or small setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJFREDDYD, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony does it again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect tv for gaming and 4K movies. You won’t be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunshine! Awesome! Glad to hear that you found the perfect TV for your gaming needs! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
- Pros mentioned:ColorCons mentioned:Glare
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bedroom TV and is impressive very little glare and color is beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyS, Awesome! Glad to hear that you are happy with your new TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and excellent picture. I would recommend the buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sizz, We're pleased to hear that you like the ease of setup and picture quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Sony product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products very satisfied after 2 years it still works very reliable.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Quality Flatscreen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality picture perfect fit in our existing cabinet--previously had a 36" CRT TV easy to set up easy to use DVR
I would recommend this to a friendBrand response from SonyListens
Posted .Hi channelplace, Awesome! We're happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Wonderful TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy set up. Excellent purchase experience from BestBuy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndyMc, We're glad to hear that you appreciate the picture quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to set up and use. I would purchase again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Wow! We appreciate your positive review with the picture quality of this TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We're looking forward to your next purchase! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
WLHJRMD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, Wi-Fi connection works well and was extremely easy to setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wlhjrmd, Awesome! We're glad to hear that you appreciate the good picture and internet connection of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is easy to use and has an amazing picture very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, We're glad to hear that you are happy with this TV, You made the right choice! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing your review! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy this tv. The colors are brilliant it is easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Greyman,
Awesome! Thank you so much for the perfect star review!
We are so happy you have an enjoyable viewing experience with our X85J. We are also delighted you are satisfied with its outstanding color quality and ease of use.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our new Smart TV! So easy to use and great pics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandella73, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our daughter. Easy set up. Clear, clean images.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Recommended, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the color and the ease of use of this Sony TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, We're glad that you love the color of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last TV my wife and I bought was a plasma Panasonic Viera. Needless to say, that was several years ago. Our TV cabinet would not allow for a 50-inch TV. While we researched online, the visit to the store is what sold us on this TV. It has great picture quality from every angle. Sound is good, but much better after I connected our sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TNT1989, That's great! We're glad to hear that! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
120hz is the way for gaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a crispy picture 120hz is amazing for sim racing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy,
Thank you for the 5-star rating! We're glad you appreciate the super fast 120hz refresh rate of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Rated 2 out of 5 stars
Awful 4K120Hz Image! It's Unusable as PC Monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV specifically to use it has a PC monitor at 4K120Hz given that it is advertised to handle a 4K120Hz image. However, in reality, 4K120Hz is extremely blurry. It's unusable and it's especially noticeable when the TV is used as a PC monitor. From what I have gathered online, it's actually only displaying 3840 x 1080 in 4K resolution. This is half the resolution of true 4K (3840 x 2160). It's therefore downscaling your input devices resolution setting. Text looks absolutely awful. It creates a double image effect and the appearance of blurriness that not only looks awful, but causes eye strain as your eyes seek to do their best to focus an un-focusable image. The issue appears to be restricted to 4k120Hz as when I switch to 4K60hz, the display renders true 4K. That said, I am paying a price premium for a 4k120Hz display. If I wanted to run the display at 4K60Hz, there are cheaper options. The 2021 Vizio MQ6 has a 4K60Hz display with a wide color gamut and a decent response time in gaming mode. It's not as bright, but half the price. Sadly I may return this TV and buy the Vizio MQ6 instead. Google TV and the promise of VRR by the end of the year are not enough to make me keep this TV unless they actually figure out how to get the X1 processor to render 4K120Hz properly. By contrast, I bought a 43 inch X800H for my daughter last year who was in her Senior year of Game Art and Design study. The X800H, with it's relative color accurate IPS panel makes for a brilliant computer monitor. The X85J has a VA panel unfortunately. So does the aforementioned Vizio. Sadly, I can live with a VA Panel as long as it worked as adverstised. Buyer Beware. Know that it's not truly a 4K120Hz TV before you make the same mistake that I did!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BamboozledBuyer,
We're sorry to hear about the issue with the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. The X85J supports the features specified in HDMI 2.1 standard like 4K120, eARC/ARC, ALLM, and VRR(VRR will be available via a future firmware update). You will need to set the TV HDMI® signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
1. Select Settings → Watching TV → External inputs → HDMI signal format.
2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
The video quality displayed on the TV will be determined by the method used to connect the computer. A high quality, high-speed HDMI cable is recommended for best performance. The picture may be blurry and may not be displayed correctly depending on your connection status. In this case, change the computer’s settings and select a different input signal in “Supported computer input signals”
With an even clearer 4K signal, everything you watch is closer to 4K(4K: 3,840 x 2,160 pixels) resolution, full of lifelike color and contrast. Please check the functions that supported on each of the HDMI terminals: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85j/articles/00194995
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing picture. sound quality is amazing. set up is easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magic, Wow! We're glad that you appreciate the picture and sound quality of this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay













