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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 829 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, price, and size of the 48" Class - (47.6" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the good sound and picture quality, easy setup process, and affordability of the TV. While some customers have concerns about the limited apps and slow refresh rate, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 829 reviews
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung smart tv but, when I saw this one I thought I had a deal. It's not as clear as the Samsung. I kinda miss my Samsung, but for the price it's okay not sure if I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Still the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The richness, detail, quality color saturation, brightness and extended features of this television make it a beautiful piece of technology. Sony's original Trinitron-Bravia technology is still the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is great including its internet capability. i would like more stuff to do like surf the web or facebook but i have not seen any way to do it. price wise it is good no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some difficulty pairing the television with the DirecTV box. On most new TVs it automatically sets to 1080p. Had to do it manually. Not a big deal, well worth the 450 dollars......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price, good picture from straight on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major reason this tv does not get 5 stars is due to very limited viewing angle before the screen washes out. Easy setup and excellent stand. Very limited on Internet apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best value under $400.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product for under $400.00 The only thing that you should know it there is only two HDMI inputs. but for someone that only needs one or two, WOW awesome deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue we had was not looking at the back of the tv to determine how we would put it on the wall. It is not in the same place as the tv we are replacing. Otherwise, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. I am super satisfied with Bestbuy customer services. I highly recomend it. Smooth transaction. Super fast dfelivery. Definetly will do it again. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the $$ but needs another hdmi port! Also needs the swivel stand like our old one had but no complaints so far but made sure to get the geek protection package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NEW TV. THE ONLY PROBLEM I HAVE WITH IT IS THE SOUND. IT DOES NOT GET VERY LOUD. I FIND MYSELF HAVING TO TURN IT UP ALL THE WAY. OTHER THAN THAT IT IS A GREAT TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY CLEAR PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mom. She went from an off brand 32" to this and we were both delighted on how easy it was to set up, the picture clarity and the included apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv on sale for $350. This is a really good tv for the price with the only negative being the speakers. I had to buy a soundbar which made a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Solid and No Nonsense TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a reliable television with minimum of frills. This is a no nonsense purchase with a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is made from Sony so it recognizes when I turn on my PS4 so the tv turns itself on with the game controller. Smart functions also work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I really chose this TV is how thin it is, I wanted the features and a quality TV, but I love that it's thin and wont look intrusive in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Slow start up and fade picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a great tv but nothing compare to Samsung. The picture is also wash up compare to a Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi , Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not the greatest on the TVs so I recommend getting a sound bar or some kind surround sound if you like great sound. Other than that - great TV!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for 6 months now and have nothing but trouble. It is very hard to navigate. I also have an LG Smart TV that is very user friendly. There is no internet browser. Also, randomly, the tv will turn off and turn back on. There has also been a few times where the tv turned off completely and it took at least 5 minutes to power back on. The remote control is worthless, half the time it does not even work. The only function the remote seems to have is to change the volume and power on or off. Now recently my soundbar will not pick up sound with the optical cord and only the hdmi cord. The soundbar works on my other tv, so I am assuming that the optical port on the Sony does not work. This is the first time I have owned a Sony. My next television purchase will be a Samsung or LG.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lOVE the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson gave us enough information regarding various t v's and we chose the one that he recommended and we are completely satisfied with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV no internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great TV the problem is that can't browse internet sites different than the configured on it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pepe,
      Internet browser is not supported by this specific model however, you can still connect this to the internet a stream certain apps like netflix and amazon instant video.
      Thanks,
      >Joffrey sony_US