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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 829 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, price, and size of the 48" Class - (47.6" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the good sound and picture quality, easy setup process, and affordability of the TV. While some customers have concerns about the limited apps and slow refresh rate, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 829 reviews
  • Rated 5 out of 5 stars

    Bought as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receivers of the gift were very happy. Therefore, it was an excellent buy for me. I have had a Sony Bravia for years and have been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent picture - bright and easy to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very true to life colors and clear enough to easily read sports score boards - great backlighting - added sound system for better sound experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase my new tv about a month ago and I love it. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good durable tv for my bedroom and I looked at the reviews and the ratings and price was exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box with very good price, it has build in wifi but not much applications and smart software lag slow a little bit

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Not as clear as display model, the selling point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Below average for picture. Good sound. Slow to refresh.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TM2TG, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was extremely helpful in helping me decide which TV was right for us. The price was lower than I could get anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besy Sony TV I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family and friends are enjoying my new TV..in fact. my sister is buying one also....Best buy from my favorite electronics store...Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized from a TV with a larger screen due to space constraints but the clarity on this set more than makes up for the size difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding video! Love the Sony TV's, but a bit disappointed at only having 2 HDMI inputs. Not an overall detractor though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge sony customer and had not read anything about the Sony Smart TV, I trusted the name and bought the TV and I am very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a good value for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We make such purchases to last many yeats (10 or more) and hope is will be what we want technoligically speaking for that long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think that this TV gives as bright or sharp color as I have seen in other and is not easy to attach for sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the tv but we are giving it three stars because we're disappointed at the fact it doesn't have an Internet browser. Guess just because they are smarttv's doesn't mean they have a browser. :(

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tika, thank you for your message. Though your TV is Internet-capable and can be used with certain applications, it does not have the Internet browser function. -Oscar. sony_US

  • Rated 5 out of 5 stars

    Awesome Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, just like a Sony is expected to. Great value, was very important that I have a higher refresh rate and it shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV I have had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching TV with my new big TV. My son-in-law had it up and working in such a short time. Good directions and done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is good, but it takes a little bit more time on the set up. I have to try a couple time to connect the wifi.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shopper, thank you for your message. We apologize for the inconvenience that setting up had caused you. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 5 out of 5 stars

    Great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this television on account of it being much larger than my previous one. Very happy with the clarity and depth of colour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    image not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works fine. The space for connection of the cable box is very small making it very difficult to connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price and perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, good looking design with Sony quality you expect. The narrow basel and size was perfect for my appplication.

    I would recommend this to a friend