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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 829 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, price, and size of the 48" Class - (47.6" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the good sound and picture quality, easy setup process, and affordability of the TV. While some customers have concerns about the limited apps and slow refresh rate, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 829 reviews
  • Rated 5 out of 5 stars

    Love the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great projection. Kid friendly and lots of family fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony and smart tv's!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convince of watching Netflix on my big tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for our son to take to college, great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for kids playroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very excellent tv for our son's playroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect TV for our bedroom. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am strongly satisfy of this TV, that 's all I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for playing games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV and kids are enjoying games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Sonys for years and they last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design for group areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design for common viewing area in lobby.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    This tv was awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I bought the Bravia of this tv at first and loved it, but while trying to mount it on the wall we dropped it and broke the screen. We then went back to purchase the same tv but they only had this one in stock. The man said it was exactly the same, but when we got home and tried to game on it we realized the refresh rate was not the same. For the money it just wasn't worth it, the Bravia is so much better which is what we ended up going back and getting from another store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lunapop,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 3 out of 5 stars

    Basic Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a glare that makes it sometimes hard to view when lights are on. Also, the sound is not an improvement from my last TV, which I was seeking. I was not completely satisfied with this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lauragap6, We regret to hear that this unit failed to meet your expectations. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for your time. -Jerome sony_US

  • Rated 3 out of 5 stars

    Glare is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this again. Half the tv has glare issues and picks up the reflection of a wall across the room. It is bad viewing many times of the day. Not a good choice in a main floor room.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Randy, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. sony_US

  • Rated 3 out of 5 stars

    Nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid, it's a nice tv. It has Crackle already preloaded as a program to watch movies. However for a smart tv I expected numerous other programs to be preloaded.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would have great picture, but it didnt. Should have bought a 4k series tv. You can see pixels when the scene moves at a fast pace. I m adequate a poor choice. Oh well...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great set up was a problem delivered left it set in my living room said part was missing i put it together myself and called customer service they did help me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture/Smart apps subpar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the available apps for this TV as well as the difficulty getting screencast to work. Seems it pretty much works mostly with sony products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    The tv functions freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So youhave to turn the tv off by pulling the plug to reset it. But it's cheap and light and good otherwise

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayjay2theo, yes. Turning the TV off completely requires you to unplug it from the power source. Thank you very much for your feedback and we'll inform the team about your input. We hope that you still find good use of the TV. Best regards, -Mark sony_US

  • Cons mentioned:
    Web browser

    Rated 2 out of 5 stars

    Tv does not have web browser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv does not have a built in web browser. Brought back an returned to get a Samsung smart tv instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Doesn't have 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the TV and bought a 50" with 4K. The Best Buy customer service was very professional.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris, thank you for your message. It is unfortunate the TV did not meet your expectations and decided to return it. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 3 out of 5 stars

    Good resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice tv . But my boyfriend has been trying to connect the HDMI and it doesn't work . Maybe we need some help .

    I would recommend this to a friend