Customer Ratings & Reviews
- Model:
- KDL48R510C/US
- SKU:
- 4684429
to a friend
Customers are saying
Customers are pleased with the picture quality, easy setup, price, and size of the 48" Class - (47.6" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the good sound and picture quality, easy setup process, and affordability of the TV. While some customers have concerns about the limited apps and slow refresh rate, many find it to be a great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Decent tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great sound was what I expected in a t.v set
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drogers, Good to know that you are satisfied with the sound quality. Thank you for letting us know and for choosing Sony. -Jerome
Not a bright picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bright dull picture compared to other tvs need to be adjusted or something
No, I would not recommend this to a friendDisappointed in Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was not my first choice but as I already owned a Sony TV I thought it would be good. It isn't. The "smart" channels only switch on when they feel like it. The picture quality is so-so. It's not our cable reception at fault as our other Sony has a perfect picture. Do yourself a favour, choose another brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Eaganman, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38452. -Oscar.
Average TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is no better then a normal LCD. Motionflow technology....where
I would recommend this to a friend- Pros mentioned:Picture quality
Very slow response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Good picture Cons: Slow boot up. 2.4GHz connection, takes a long time to establish connection to WiFi, unable to download popular apps,unable to remove accounts without having to reset the whole TV
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great picture, but bad sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent, but sound is not in sync with picture. Have had several people worked on tv but cannot fix the sound problem.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jsg1046,
Please contact our Technical Support team for further assistance.
https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT
Thanks,
>Joffrey
This TV is not a true smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony R510C is preprogrammed with several programs but they are very limited. You can not add apps like HULU or access the internet as you can with other Smart TV's. I was very disappointed at the inconvenience of receiving the TV and having to exchange it for a TV that had the features that I wanted. The sales person gave incorrect information about the TV. It is a kindergarden version of a Smart TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RetiredGramma,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Poor Reliablity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV a little over a year ago, replacing an older Samsung one. Everything was good until audio output to sound bar stopped working. Called Sony support (had me reset TV which didn't help), and was told since warranty had expired, I was on my own to have it serviced. Never had this type of problem happen to any TV that I'd either owned, and was surprised of Sony's unwillingness to extend it's warranty for another 60 days to resolve the issue. Very poor reliability and customer relationships!
No, I would not recommend this to a friendHad problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the features, but after a few days I noticed a White streak on the screen. It got bigger each day. They told me it was delaminating. Took it back and got a Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Jens, It is unfortunate that the TV had to be returned. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll make sure this will be forwarded to the proper department. Thank you for your feedback. -Vincent
- Cons mentioned:Remote control
Broke after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. Not great. But it died. Remote was also annoying.
No, I would not recommend this to a friend not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV only has 2 HDMI outlets. It also fails to connect through the fiber optic digital sound outlet. Do NOT recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JTBanks,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Good But Not For Long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television on 11/30/16 and yesterday ( 02/26/18) the volume on the TV just randomly started to increase on its own. This was a good TV with good features. The build quality of this set is what I find to be the only negative. I only buy SONY T.V.'s but i am now reconsidering that. A T.V. should last more than 15 months!
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a bonus @ work...Spent over $1150 @ best buy. This was like $500 or 600 of it... Didn't last but 2 years and one month and is now full of lines. Geek squad wants $200 plus the cost of a new board to repair it. No thank you! Will not buy another Sony. My 13 year old vizio is still going!
No, I would not recommend this to a friendHorrible picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for my son. The picture was horrible and the corner of the screen had an halo effect where you couldn't see the picture at all. Returning it immediately! What a disappointment!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JenM, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/42994. Oscar.
The tv is poorly equipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very slow I have another smart TV from other brands and none like this. I had some inconveniences with it and I talked to customer service and they did not ask me to help.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Blanca, That is definitely not the news we like to hear. Make sure the software of the TV is updated by downloading and installing the latest software version. To further isolate the issue, you may visit the links below:
https://us.en.kb.sony.com/app/answers/detail/a_id/38403/
https://us.en.kb.sony.com/app/answers/detail/a_id/75355/
Regards,
Vincent
It's very bad choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very bad product I hate this TV It's hang every time when I mirror the screen with phone I hope if I take Samsung TV I want to go to Sony company to complain about this tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Maged, thank you for your message. In order to troubleshoot your TV, please check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/48879. Oscar.
Not easy to use Smart tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "smart" menu is restrictive and hard to use. It doesn't allow me to search for channels that I have on my Roku, or on my computer. I did more with my old TV and a Roku 2.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi. gmsrose, thank you for taking the time to write a review. We apologize for the disappointment this may have caused. We always welcome our customer's feedback - good and bad is very important to use. Your post will be forwarded to the proper department. Regards, Dave
Sound system on this Sony TV is Aweful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought Samsung TV,s for bedrooms , and gave in and bought this Sony for guest room and you have to turn the volume up to 60 before you can hear it !
No, I would not recommend this to a friendbroke down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in the middle of February and it broke down already. I cannot return it and calling Sony and etc, it created too much inconvenience.
No, I would not recommend this to a friendWhere's the quality?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What happened to the quality? Very flimsy and cheap looking, not a great picture. Exchanged it for a Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello rpco, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.