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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 607 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 607 reviews
  • Rated 5 out of 5 stars

    Love the TV.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Sony always delivers. The pixel quality is great and I enjoy the interactive tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniceH, we're glad you like the picture quality of your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The picture quality lives up to the Sony name.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SylIII, Thanks for the feedback. We are so happy that you are impressed with our products. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good -If you are considering a wall mount. Not necessary. The tv comes with a stand and it's quite sturdy -If you are considering a sound system. Not necessary. The sound quality on this tv is decent but if you want the extra system go for it especially for movies etc. -Was debating this or the LG oled. Sony picture quality is more appealing, sharper imo, but would rec to see these two models in person. LG will be great for gaming and the colors are quite brighter than Sony. -Chiming with another review I read - I feel like 48 is quite small and 1k for this model will be fair imo. Hopefully BB will drop the price further and more customers can consider this versus the LG.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Minnie00,

      You made the right choice! We're glad to hear you're enjoying the picture and sound quality of the Sony TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Google is a Problem with this TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice TV. However, I'm not happy with Google being dominant over my Xfinity box. I sometimes have difficulty getting beyond the Google screen to watch TV channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterC,

      Thanks for sharing your review and experience with the A90K. It's unfortunate that you are not completely satisfied with the TV. Sony's commitment to customer satisfaction is our top priority.

      We would like to know more about your concern so we can help you out. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view ¿!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NICE, we're glad you like our product! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for trusting Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia TV 48"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV is a great addition to our home. We had it mounted to the wall and the techs did a wonderful job. All the packing and the old TV were "hauled away".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LouisS, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing TV with brilliant screen contrast and res

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is clearly one of the best displays among the smart TV options available out there. Despite being OLED, screen brightness is superb, contrast ratio is amazing and screen response is good. In addition, when used with Apple TV 4K, dolby vision mode looks really vibrant and bright.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, SaurabhK! We're happy to hear that you are impressed with the amazing picture quality of the new Sony 48 inch A90K 4K OLED TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. -Craig Sony_US

  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All movies and all Netflix shows. Ever wanted to watch and this great screen. Highly recommend and quality the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodrigoS, Fabulous! We're thrilled to hear that you're well-pleased with the amazing picture quality of your XR48A90K. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture the quality is perfect. Had lg that lasted 3yrs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thanks for sharing your thoughts on the Sony A90K 4K OLED TV. We appreciate that you like the picture quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 4 out of 5 stars

    Just Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV. Disappointed I cannot connect more than one external speaker to the TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Customer,
      Thank you for your time writing this review. We really appreciate you like the quality of your X90K TV. You may connect an audio device via Bluetooth, HDMI and Digital Optical connection. However, you may only hear TV sound from 1 audio device at a time. For more information about this unit, please refer to this Help Guide link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html

      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY! - Kris




      XR48A90K Sony_US

  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good quality TV. Plenty of controls. It does want you to use Google TV but doesn't require it. I only run the TV in HD mode, but it will operate in 4k and 8k modes. it's fast - lights right up. I'm happy with it after a couple of months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for sharing your experience with the new Sony XR A90K OLED TV, RobertF! We're happy to hear that you are impressed with its quality. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    New Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get the Sony tv that I wanted. So happy with my new tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanH, Congratulations on your new Sony BRAVIA XR A90K TV. It's our pleasure to learn that you are happy with your new TV. Thank you for choosing Sony, and enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Perfect TV for my smaller den

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I had a nice but older 55" Samsung TV and it was time to upgrade. I could have gone with a much less and much larger TV but decided to go with the best possible display.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM,
      What a nice upgrade you got there! Thank you for purchasing our Sony XR48A90K TV. You really made a wise decision. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    My SONY Bravia XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV performs beautifully. My only complaint is the audio. It sounds like it is in a box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed Sony products. I’m even more impressed with this OLED from Sony! Amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimM, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Is it Heavy? Then it's expensive, put it down.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Visual Quality but it's a bit complicated to use. I'd also rather NOT have all the built in google stuff. Very Heavy if you have any muscle issues or joint issues moving this thing will be a pain. Asks for way too much first time set up info as well be prepared to sit for a while. Assembling the stand was also annoying as the connection point to the tv has small areas on both sides where your hand might not fit, so screwing in the screws is difficult without a magnetic screwdriver to hold the screws. Doesn't play well with high end computers frequent screen tearing (using the hi-endy hdmi 3 port)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethH,

      Thank you for the review. We're glad to hear that you like the picture quality of the TV. Your feedback is greatly appreciated and we do apologize for the inconvenience. It is recommended to setup the TV for the first time by two people. Here's the link for your reference.

      https://www.sony.com/electronics/support/res/manuals/5037/967be23b4ac3a7221d668862f041c610/50373321M.pdf

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect Size for Condo and Sonos System Enhances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional contrast and most true skin color rendition. I love Sony products. This unit replaced a 1080 Bravia. Works well with Sonos. However, I wish I would have investigated Bose. I believe Bose has better sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BradA, We are glad that you now have a perfect smart Google TV for your condo. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Sorry to hear about your concern. We take all user input seriously and will make sure your comments reach the appropriate person. Your continued support means so much to us. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Master Class TV XR A90K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last 13 years I had been using a 32 inch Sony Bravia tv. I decided I wanted to get a mid size and I took my time making a decision on my choice. Sony puts more love into their Master Class TV's so when the 48 inch XR90K went on sale for the black Friday/Cyber Monday sales I decided I would grab one. I'm not a gamer but I do enjoy a lot of sports and various shows. The picture and sound quality are out of this world fantastic. I cannot imagine a better tv. Sony really did their homework on this one. My experience at Best Buy was great. Sale went flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephD, Congratulations on your upgrade! We're glad that you like the picture and sound quality of your TV plus great service from the store! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Bravia. Very delighted with this TV; the Smart features are really good. My wife and I can cycle between TV, NetFlix, Prime Video, etc. Took a few days to get used to all the added features, but it really works well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesA, we're glad you are enjoying your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I am delighted with it, very good Sony TV, I recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jael17,

      Perfect! We're glad that you like the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US