Customer Ratings & Reviews
- Model:
- XR48A90K
- SKU:
- 10187874
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Awesome tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes a great product. You get what you pay for. Very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamR,
Thank you for the 5-star rating and we're glad to hear that you're happy with your television. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony and enjoy your TV!
-David
Wonderful yet missing key capability.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No 4k 120hz Support for PC. Entire point of buying one for me.. no solutions anywhere. Even old drivers for GPU. Strix OC 3090ti.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaS, Thanks for sharing your experience with the Sony 48 inch A90K 4K OLED TV. We're sorry to hear that you are not getting the max resolution when gaming. Are you getting 4K resolution when watching movies from other inputs? Make sure to connect the external device (PC) to the HDMI input 3 or 4 using a Premium High Speed HDMI Cable that supports speeds of 18 Gbps or more, and then change the setting to Enhanced format. Hope this helps. Regards, -Craig
love the quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the tv quality do not know why I have to say more
I would recommend this to a friendBrand response from SonyListens
Posted .That is wonderful to hear, sjfeulner! We're glad that you're happy with your new Sony TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Craig
WOW what a picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best TV I ever owned. The picture and sound are unreal.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, AlexR! We're happy to hear that you are impressed with the TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig
Dead after 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this tv. Excellent picture, excellent sound. I bought it 4 years ago.. and it's dead. To fix would be almost $700 and not worth it. Will never buy a Sony again. Will never pay that much for a tv again. Toral waste of momey
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MomofCadie,
While we're glad to hear about your satisfaction with the amazing picture and sound quality of your Sony TV, we sincerely apologize if you're experiencing an issue. This is not the experience we intended for you. It's possible that you may be referring to a different TV model, as the XR48A90K was released in May 2022. To troubleshoot your power issue, please refer to the following article:
https://www.sony.com/electronics/support/articles/00153674
We want to ensure you're taken care of and assist with your unit. Can we contact you directly for assistance? If so, please email the following information to socialsupport@am.sony.com:
- Full Name
- BestBuy Username
- Telephone Number
- Sony TV Model Number
- Issue/Concern
Apologies if you've already provided some of this information in your review or to customer service. We aim to have accurate details for effective communication.
We appreciate you being a Sony customer. Sorry for any inconvenience, and we hope to speak directly to resolve this matter.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support
Tv sound issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar issues even with a new Sony sound bar. 3-5 second delay for sound on play back or channel changing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanP, We're sorry to hear that you are experiencing sound issues with your Sony TV. This is definitely not what we wanted you to experience, Kindly check the link below : https://www.sony.com/electronics/support/articles/00026069?utm_source=glean. There are few steps that can help resolve your concern.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
CC Missing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this TV. It does not get closed captions on most channels and streaming services. The Geek Squad that installed it said I probably need a cable box. I know that is not true because the small relatively inexpensive tv that I bought at Best Buy a few months before this Sony, that I installed myself, gets closed captions and great sound on all the channels and apps I use. I did try help on line and Sony referenced settings I could not find on this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user246474,
Thank you for bringing this to our attention, and we are really sorry for the inconvenience. It is unfortunate to know that you're experiencing an issue with the Closed Caption on your XR-48A90K. This is certainly not the news we'd like to hear from you. We'd love to help you isolate this problem. To start, if you haven't already, we suggest updating your XR-48A90K firmware to the latest version. This update enhances the TV's functionality and features while addressing any performance issues you might be experiencing. For instructions, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-48a90k/downloads
We want to ensure you're taken care of and assist with your unit. Can we contact you directly to get more information for best assistance? If so, please email the following information to socialsupport@am.sony.com:
- Sony Case number (If any):
- Full Name
- BestBuy Username
- Telephone Number
- Model Number
- Issue/Concern
Apologies if you've already provided some of this information in your review or to customer service. We aim to have accurate details for effective communication. We appreciate you being a Sony customer. Sorry for any inconvenience, and we hope to speak directly to resolve this matter.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support