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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 617 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional picture quality, vivid colors, and overall ease of use. They also appreciate the illuminated remote control, the benefits of OLED technology, and the top-notch refresh rate. However, some customers find the product to be on the pricier side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 617 reviews
  • Rated 5 out of 5 stars

    REGGIE94

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it super great Tv. Sony has been our favorite brand for many year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, REGGIE! You've certainly made a great choice! We are thrilled to know that you love your XR48A90K. Thank you very much for the perfect star review and for commending Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv just right for putting it in my bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smarttv,

      Awesome! We're glad to hear that you like the TV for your bedroom. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    48” Sony A 90K OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture quality. Not really surprised since it is a Sony and was rated one of the best OLED’s. Also, I want to recognize the Geek Squad who came out to install the tv and connect it to my current surround system along with other components. Everything is working perfectly. All around great Customer experience….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're glad that you are happy with your new TV. We're also glad that you were attended professionally by Geek Squad throughout the set up. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    xx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overly complicated remote and settings lack of number pad for broadcast tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shako, thanks for choosing and purchasing our product. We understand your feedback regarding the supplied remote of your Sony unit. You can use the 123 (Control menu) on the supplied remote to display a menu on the TV to use button functions that are not on the remote control on the screen like the number buttons for channels. Please check this link for more details:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote

      You can find this link helpful in navigating and understating the settings of your TV:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is an excellent condition as described, my kids loves the Sony TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosN, sweet! We're glad your kids love our A90K TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best Sony Bravia OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great about this TV. One complaint is settings menu are confusing at times.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBraviaUser,

      Thanks for commenting! We are happy to know your satisfaction with the overall performance of our XR48A90K. We greatly appreciate your input with the settings menu or interface of the TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

      If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Save your $$$. And buy an older model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with some streaming services. Even with a Roku. Not much difference than a HDTV, unless watching in true 4K. Worth paying a bit extra for, but still way over priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cirtocs, Thanks for the review/feedback. We're sorry to hear that this TV did not meed your expectations. The A90K has pre-installed apps such as YouTube, Netflix, etc. and many of the existing streaming apps which can be downloaded using the built-in Google Play Store. Please note that you can only download apps compatible with your TV, and they may differ from apps for mobile devices. You may check this link with information and list of latest apps that are available for Android TV devices: https://www.sony.com/electronics/support/televisions-projectors/articles/00147386

      As for connectivity, we recommend that you use high speed HDMI cable to connect your input devices. Hope this helps, -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unequaled products and service as always. This is why I only shop with Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanR, We are happy that you now have an amazing smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything and the platform is easy to use..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing, Rober! We're truly happy to learn that you're satisfied with the ease of use and superb performance of your XR48A90K. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony replaced a 14 year old Panasonic plasma TV, after much comparison with LG and Samsung this picture won out. The Google Tv operating system was a determining factor. The menu system is relatively easy to use for everyone in theee household.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello brent, We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not worth the premium price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 48” Sony Oled to replace an LG. The remote is overly complicated. It doesn’t have buttons to access locals channels, instead pulling up an on screen menu. The picture is excellent and comparable to the LG. Given the higher price for the Sony I wish I had bought another LG.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AZDVD, Thank you for your honest review. We are sorry to hear that the A90K TV did not meet all of your expectations. We'd love to troubleshoot and issue that you are having with the TV and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    SONY TV’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We enjoy the TV and have had good results with SONY TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephF, Thanks for the 5-star rating! We're happy that you are enjoying your movies with the new Sony A90K 4K OLED TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 3 out of 5 stars

    Nice TV. Delivery not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but the delivery was less than good. We waited 12 hours, and they arrived after 8:30 PM, hurriedly set up the TV, which they did correctly, but gave us about 30 seconds training and the remote still doesn't work like it did on our old set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pemichongan, thanks for choosing and purchasing our product. We're sorry to hear about your experience with your purchase and delivery. If you have any concern regarding the delivery or installation, you may coordinate with your dealer.

      For remote that is not working, please isolate the issue by following this link:

      https://www.sony.com/electronics/support/articles/00006827?utm_source

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A90K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

      Sincerely,
      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck it was really a great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerricoA, We are glad that you like your new Sony BRAVIA A90K 4K smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and high quality. I love it and I recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kooshiar, we're glad you love your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv size for ps 5. And it’s amazing! Great tv, better than LG. I really recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MAM2045, We are glad to hear that! You chose the best TV for your PS5. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AMAZING. The details are phenomenal and love the clean interface. The only small minor detail is the UI is a bit slow sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, Thanks for sharing your experience with the new Sony A90K 4K LED TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Make sure that your TV has the latest firmware update to avoid performance issues. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv Good purchase Thank you Amazing feature ,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RafaelT! We're glad that you like the picture quality of your new Sony - 48" Class BRAVIA XR A90K 4K HDR OLED Google TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Unbelievable picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV! A little expensive but you get what you pay for!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, Thank you for the 5-star rating! We're glad to hear you feel that the A90K is worth its price.
      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Bj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to use another divice to get apps you may want

    No, I would not recommend this to a friend