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Customer reviews

Rating 4.7 out of 5 stars with 610 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 610 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Save your $$$. And buy an older model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with some streaming services. Even with a Roku. Not much difference than a HDTV, unless watching in true 4K. Worth paying a bit extra for, but still way over priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cirtocs, Thanks for the review/feedback. We're sorry to hear that this TV did not meed your expectations. The A90K has pre-installed apps such as YouTube, Netflix, etc. and many of the existing streaming apps which can be downloaded using the built-in Google Play Store. Please note that you can only download apps compatible with your TV, and they may differ from apps for mobile devices. You may check this link with information and list of latest apps that are available for Android TV devices: https://www.sony.com/electronics/support/televisions-projectors/articles/00147386

      As for connectivity, we recommend that you use high speed HDMI cable to connect your input devices. Hope this helps, -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unequaled products and service as always. This is why I only shop with Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanR, We are happy that you now have an amazing smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony replaced a 14 year old Panasonic plasma TV, after much comparison with LG and Samsung this picture won out. The Google Tv operating system was a determining factor. The menu system is relatively easy to use for everyone in theee household.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello brent, We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not worth the premium price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 48” Sony Oled to replace an LG. The remote is overly complicated. It doesn’t have buttons to access locals channels, instead pulling up an on screen menu. The picture is excellent and comparable to the LG. Given the higher price for the Sony I wish I had bought another LG.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AZDVD, Thank you for your honest review. We are sorry to hear that the A90K TV did not meet all of your expectations. We'd love to troubleshoot and issue that you are having with the TV and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 3 out of 5 stars

    Nice TV. Delivery not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but the delivery was less than good. We waited 12 hours, and they arrived after 8:30 PM, hurriedly set up the TV, which they did correctly, but gave us about 30 seconds training and the remote still doesn't work like it did on our old set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pemichongan, thanks for choosing and purchasing our product. We're sorry to hear about your experience with your purchase and delivery. If you have any concern regarding the delivery or installation, you may coordinate with your dealer.

      For remote that is not working, please isolate the issue by following this link:

      https://www.sony.com/electronics/support/articles/00006827?utm_source

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A90K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

      Sincerely,
      ~Earl Sony_US

  • Rated 5 out of 5 stars

    SONY TV’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We enjoy the TV and have had good results with SONY TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephF, Thanks for the 5-star rating! We're happy that you are enjoying your movies with the new Sony A90K 4K OLED TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and high quality. I love it and I recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kooshiar, we're glad you love your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck it was really a great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerricoA, We are glad that you like your new Sony BRAVIA A90K 4K smart Google TV. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv size for ps 5. And it’s amazing! Great tv, better than LG. I really recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MAM2045, We are glad to hear that! You chose the best TV for your PS5. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is AMAZING. The details are phenomenal and love the clean interface. The only small minor detail is the UI is a bit slow sometimes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, Thanks for sharing your experience with the new Sony A90K 4K LED TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Make sure that your TV has the latest firmware update to avoid performance issues. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Bj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to use another divice to get apps you may want

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv Good purchase Thank you Amazing feature ,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, RafaelT! We're glad that you like the picture quality of your new Sony - 48" Class BRAVIA XR A90K 4K HDR OLED Google TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Unbelievable picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV! A little expensive but you get what you pay for!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, Thank you for the 5-star rating! We're glad to hear you feel that the A90K is worth its price.
      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    EXcellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Excellent product. Thank you. Perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, LillianT! We're glad to hear that you've were assisted professionally. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. First smart tv. Takes some learning the ropes. Worth it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice Soundbarrocks. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new Sony 48" Bravia XR A90K HDR Oled Google TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, That is awesome! We're glad that you are enjoying your new Sony TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Craig Sony_US

  • Rated 5 out of 5 stars

    pleased to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. good sound, installation from Geek Squad excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi loveTV, Thanks for the awesome review. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    Light are fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the light in the trampoline the think it’s a disco jump

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JennifertP, Thanks for the 5-star rating! We're glad your kids are enjoying. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for choosing Sony. Enjoy! -Craig Sony_US

  • Rated 4 out of 5 stars

    Google assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Had a little trouble setting up google assistant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzanneL, Thank you for the positive review! We're glad you're satisfied with your purchase. And we're sorry to hear that you had an issue setting up google assistant. For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Patrick likes it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv particularly with black back light for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry, Thanks for the 5-Star rating and for the amazing feedback. We're glad to hear that you are enjoying your 48 inch A90K 4K TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig Sony_US