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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 617 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the exceptional picture quality, vivid colors, and overall ease of use. They also appreciate the illuminated remote control, the benefits of OLED technology, and the top-notch refresh rate. However, some customers find the product to be on the pricier side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 617 reviews
  • Rated 1 out of 5 stars

    No longer a customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "0" Rating if I could - I will not purchase from this company again, nor will I a Sony product, of any kind. No big loss, right?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WayneH,

      Thank you for choosing and purchasing our A90K OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      We need more details regarding your concern. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A90K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Would not buy again

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    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected to the network! Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nope, We regret to hear that the TV won't say connected to the network. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around,

      First, please ensure the software installed is updated. It's important to keep your Android TV™ or Google TV™ up to date with the latest firmware and software updates. These updates include key features, applications, bug fixes, and feature improvements.
      Ref: https://www.sony.com/electronics/support/articles/00028577

      To troubleshoot network related concerns, please follow these steps and check if the issue is resolved after performing each step.
      https://www.sony.com/electronics/support/articles/00151038?utm_source=glean



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 1 out of 5 stars

    poor support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not come with screws to mount foot for TV to stand on. can't get anyone to send them to me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarvinW, thanks for choosing and purchasing our product. We're sorry to hear that you have missing accessories. If you already checked the box thoroughly for the missing parts/accessories, you may contact your dealer for further assistance.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the A90K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Incredible Detailed Picture, Bright wi Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add a TV to my office and having a Samsung Q series in my living room and LG in the bedroom thought I would check those out as both are excellent. My wife had strolled over to the tv viewing room and called me over to see this Sony BRAVIA. It looked like we were there on the mountains, cityscape, park etc. the picture was the best I had ever seen. The associate turned up the sound went through all the different choices, excellent sound from the tv. I decided to purchase this one and take it home, try it out. Once we got it home I was able to use my desk top swivel mount so now can easily swing to my viewing angle as needed. I have connected my Sony Playstation, Xbox and Switch. They all look great with amazing details on the Playstation and Xbox. In different games just looking at detail on walls, trees, sky, water that I had never seen before on my Q series qled. Ive bought many a tv and they are almost all on demo mode at the store to show off what they can do. However, the same experience is usually lacking once home. However, this Sony BRAVIA is amazing with 4k viewing just like at the store, games that are beautiful and run silky smooth, excellent sound without the need for a soundbar. Now my wife wants to replace our Q series with the BRAVIA XR in an 83 inch...uh oh...Excellent TV Best Picture I have seen with brightness that equal my Q series qled. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing! You've made a great choice, Jethro! We are so happy that you are enjoying your new XR-48A90K. We are also thrilled that you are satisfied with its incredible picture & sound quality.

      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

      Thank you so much for recommending our A90K and for choosing Sony!

      - Romeo Sony_US

  • Rated 1 out of 5 stars

    Fuzzy picture also bla out a few times an hour

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product would not purchase ahain ………………..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leothegrape,

      We regret to hear that you are not satisfied with the TV. We would like to know more about what happened and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony a90k 48 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up picture quality is awesome with my ps5 pro the 48 inch is perfect for playing games compare too the 42 inch i had.You definitely should use a soundbar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bill!

      We’re thrilled to hear that the XR-48A90K is the perfect upgrade for your gaming setup! It’s great to know you're enjoying that awesome picture quality with your PS5 Pro. We also appreciate the tip on using a soundbar to complete the experience!

      Happy gaming and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Watching Pleasure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV set up quickly and is easily controlled with the remote control. It has great picture quality and the sound appears to come right out of the screen. The stand was just what we needed for our room location.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeraldB,

      It’s a true pleasure to hear that the integrated design and performance of your new OLED television are providing such a high-quality experience in your home!

      The "sound coming right out of the screen" effect you're noticing is made possible by our Acoustic Surface Audio+ technology, which uses specialized actuators to vibrate the entire panel, effectively turning the screen into a multi-channel speaker. This ensures that dialogue and sound effects are perfectly synchronized with the action on the OLED display. To support your specific room layout, we engineered the versatile two-way stand with a "Gravity Function" to keep the profile low or raise it to accommodate a soundbar. Driven by the Cognitive Processor XR, every frame is analyzed and cross-referenced to ensure that the incredible contrast and color of the OLED pixels are always optimized for the most lifelike picture possible.

      Thank you for choosing Sony for your viewing space!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Sony 48 AK90

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Remote is easy to use. Very important to calibrate as you want to get the best out of an incredible television. I thought of a larger one but the 48" version is a perfect size for most living rooms. The picture is very natural and clear. Like you're there in sporting events. Movies are outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dellinspiron, Thank you for the 5-star rating! We appreciate your awesome feedback on the TV and we are glad to hear that you are happy with your purchase! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Everything has worked perfectly fine so far and the picture and sound are amazing. It also works great for gaming with no noticeable input lag and the 4k 120hz mode on hdmi 3 and 4.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user156008, We are thrilled to hear that! We always strive to deliver the best picture and sound quality with our TVs. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVIA OLED TV IS THE BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great service by Best Buy recommending it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StellaP!
      It is incredibly rewarding to hear that the XR-48A90K is a perfect fit for you and that you had such a great experience getting it set up.

      This model uses the Cognitive Processor XR to deliver pure blacks and lifelike brightness through XR OLED Contrast Pro. Its compact 48-inch size and HDMI 2.1 features like 4K/120 and VRR also make it a premier choice for high performance gaming.

      We appreciate your business and thank you for choosing a Sony TV!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 48” classbravia xr a90k pled 4k uhd smart goo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Bravia that lasted 12 years, best tv I ever owned it finally gave out,i bought a less expensive Bravia,i didn’t care for it and it only lasted 4 years, now we invested in a better Bravia again, enter the Sony 48” class Bravia sr a90k oiled 4k uhd tv, we’re loving the quality picture and there are so many features, glad we went with this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chucksdaddy13, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 48" Google TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is so good and clear -- the colors and contrast just stand out. The sound is also clear -- no need for sound bars unless you like the movie theater sound levels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User645662, We're so happy to hear your purchase went well and you are enjoying the rich, vibrant colors and exceptional sound quality this TV delivers. You’re now able to enjoy immersive, engaging cinematic experience in your home. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect picture meets opaque tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is vivid and conveys a creepy presence using interpolation to smooth image flow. Super deep shadows. Very thin frame. We have a Sony 7.1 amplifiier with Sony bluray player, Lenovo laptop hdmi, and TV inputs. The amazon fire stick has a port on the TV. The Google TV software managed to set this all up in a quas-self-directed mode. The sound is excellent, but the input selection is completly opaque and requires trial and error selections with each startup. And then by some mystery it all comes together with spectacular results. I'll figure it out ...tomorrow. Meanwhile we are very pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leftyboomer, Awesome! We are so glad to hear that you are enjoying your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!  -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible as a monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely incredible. I bought this and the Lg C2 trying to decide which to use as a desktop/gaming monitor. I've decided to keep the Sony as the image quality and upscaler are just next level! I loved it so much I made a review video about it. I wish it had 4 hdmi ports, and I hope sony stays on top of the software updates for it. I cannot recommend it enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, Thanks for the amazing review/feedback. We're glad that you are impressed with it especially on the picture quality. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED TV - Breathtaking Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia OLED 48" TV is the best TV we have ever owned. We have been blown away by the resolution and detail on the screen and our existing (ARC) surround sound system is working flawlessly with it. The salesman said once you go "OLED" you'll never go back and he's right!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuitarPlayer126, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Choic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV. Crisp clean picture, deep blacks and rich color. All of the Bravia features plus the Google integration help make use a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillyBristol,

      Awesome! We're glad to hear that you like the picture quality and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Looks great above fireplace mantel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, nice remote with tactile surface, easy to use, works great as a frame/art tv, using youtube download.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, seacoaster! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV in it's class

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV specifically for the space. I have close quarter in my studio apartment and don't want to overwhelm the opportunity to be able to get some open space. The picture quality is precisely Sony quality. Combined with my Acrylic B50 the sound effects is awesome. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Hartley! The new Sony 48 inch A90K 4K OLED TV is truly perfect for you as it is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony definitely is the best ! Picture is awesome dont need the oled version for more money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngeloM. Thank you so much for the fantastic review!. The Sony XR-48A90K is indeed praised for its impressive picture quality, and many users, like yourself, have expressed satisfaction with its performance. We appreciate you taking the time to share your experience. Thanks for choosing Sony. -Milton Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This the top Monitor/TV currently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the build. The options to control sound and picture. The access to the Sony studio materials. Please compare to LG C3 and C2 models. This is a no brainer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeHG,
      Thank you for the 5-star rating! We're really glad you like build quality and features of your new TV. Your satisfaction with our product is our top priority. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! - Kris Sony_US