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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 613 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 613 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. Beautiful picture. Sony makes good stuff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkD,

      Thank you for choosing Sony!

      It brings us great joy to hear that your XR48A90K fits perfectly and that you're enjoying its beautiful picture quality. We take great pride in delivering products that bring an exceptional viewing experience to our customers. It’s rewarding to hear that our product has positively impacted your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best brands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly great quality and easy to connect to the TV thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JulioR,

      Thank you for choosing Sony!

      We're immensely pleased to hear your positive feedback on the XR48A90K! It's truly wonderful to know that it's working perfectly for you and that you find both the quality and connectivity impressive. Your experience inspires us to keep providing top-notch products. We hope you enjoy countless hours with your new XR48A90K!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    I'm broke, I want that gift card.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing a review because I want a $400 dollar gift card... I had to cancel the order because I'm poor but if I win that gift card I'll buy it for realsies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No so smart remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several items about the remote control could be better. No previous channel. Slow if using the mouse to toggle from on station to another. You have to select the guide, then select the numbers butter then select each number. Always telling me low battries when brand new Duracell are installed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirginiaW,

      Thanks for commenting. We're sorry if the supplied remote control of your XR48A90K didn't live up to your expectations. We truly appreciate your feedback about the previous button and other functions of the remote. As for the battery life, please refer to the following article to troubleshoot the problem:
      • The remote control battery life is short or drains quickly - https://www.sony.com/electronics/support/articles/00162096

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pauly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV so far has been great! Picture quality is very clear. It has a wide variety of apps. The sound is emitted from the entire screen so it appears more realistic. the sound and pictures are automatically adjusted to the room environment so if the room is bright the picture will appear brighter, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pauly, That's great! We're glad to hear that! We're very grateful for this positive feedback!
      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony XR-48A90K Bravia TV. The picture is phenomenal and with the JBL soundbar that we also purchased from Best Buy the sound is fantastic. As always with Best Buy, the purchasing experience and delivery and set up were top notch. Now I'm looking to replace the TV in the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasB, We're glad that you like the picture quality and excellent shopping experience. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony Smart TV works as expected Has great picture and was easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, thank you for your positive feedback on the Sony Smart TV XR48A90K. We're delighted to hear that it has effectively met your needs with its great picture quality and easy setup. This model is known for its excellent visual performance and user-friendly installation process, which makes it a favorite among our customers. Your satisfaction is our priority, and we appreciate you sharing your experience with us.

      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and the picture is beautiful as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmenB,

      That's fantastic to hear! We're thrilled you found the setup easy and are loving the beautiful picture quality of the A90K TV. Enjoy your viewing!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is spectacular. Sound…not so much. Needed to add a sound bar to compliment the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamA, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia. Simply the best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. This is my third Sony Bravia since 2012. The first two have been absolutely trouble free. I just know this Bravia is just as good if not better. The OLED screen is clear and the colors pop. Looks better that real life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM, Thank you for sharing your positive experience with your XR48A90K! We're very pleased to hear that you're enjoying the vivid colors that pop, amazing OLED clarity, and lifelike images of your new Sony A90K. We really appreciate you being a loyal Sony customer and helping to share the word about us. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Beautiful screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is fabulous, pictures are crisp and sharp. Plenty of options to personalize it to your liking. The speakers are fine, although I have it hooked up to a seperate sound system. I'd buy it again if I needed a 2nd TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebeccaR,

      We're delighted to hear that your Sony BRAVIA TV impresses you with its fabulous clarity and crisp, sharp picture quality. Thank you for the fantastic 5-star rating. It's wonderful to know you enjoy the extensive personalization options, and that the TV fits perfectly with your sound system setup. Your enthusiasm for considering a second unit means so much to us.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this purchase. All the performance that I expect from SONY was there and more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, user585483! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets a great deal of credit for making this purchase enjoyable they were awesome with the installation and set up. Went with Sony for the picture quality and component integrity. Hats off to the sales associate, she was very knowledgeable and walked me through the purchase paper work. Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, TomW! We're glad you are happy with your purchase and that you're loving the amazing picture quality of the TV. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is just amazing. I am using a Sonos sound bar which enhances the viewing/audio experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathM, Fabulous! We are delighted that you are pleased with the outstanding picture quality of your XR48A90K. Thank you for the perfect five-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is impeccable! I will recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED TV provides an excellent picture and is great for movies, sports and gaming. Really a great all around TV to have. And Sony's processing makes everything, even old programs look great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mech1,

      That's awesome! We're glad to hear that you like the picture quality of the TV for your watching and gaming experience. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bed room TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Picture and sound quality is very good. Just the right size for the bed room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iceboxbuyer, Amazing! We're very happy to hear you like the great picture and sound quality of the Sony A90K. And we're glad you found the TV just the right size for your bedroom. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade for us. Very nice picture. Thanks a bunch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RandyH,

      Thank you for choosing Sony!

      We are immensely pleased to hear
      that you're enjoying the upgrade and that the picture quality has met your anticipated standards. The XR48A90K is designed to deliver high-quality visuals with its advanced features, such as the impressive contrast and vibrant color settings. It’s rewarding to hear that our product has positively impacted your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and the TV has outstanding quality !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user822378,
      Thank you so much for your kind words about our XR48A90K TV. We're thrilled to hear that you're enjoying the outstanding quality of your new television.
      With our XR48A90K you can feel the beauty of OLED with immersive depth and realism, pure black, and lifelike brightness.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the picture quality and the size fits well in my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JC025,

      Thanks for your awesome words!

      We're delighted to hear you're enjoying the A90K's picture quality and that it fits perfectly in your bedroom. Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US