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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 613 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 613 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv with great picture quality and easy setup. Can't beat getting an open box for great savings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amsras,

      Great! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this t.v set is incredible. amazing picture cuality. I love watching nature documentaries,space and music videos. its the one thing you will ever need to enjoy every movie. simply the very best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorS,

      Very nice! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! I’m technically limited and I needed help setting it up. After set up it’s mostly easy to navigate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ally,

      Thanks for sharing your review and experience with the A90K. We're glad that you like the picture quality of the TV. Help guides and manuals are available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-48a90k

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED TV has great picture and great sound (as far as not using a sound bar) the sound coming from the screen is nice, representing the sound as it should sound. The picture is on another level everything reproduced accurately

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjohns, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA OLED smart Google TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful clear oicture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality and surprisingly great sound. The best part is finally seeing all the details in the dark/night scenes!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moes, Thank you for sharing your positive experience with the XR48A90K! We're thrilled to hear that you are enjoying the beautiful picture quality and the surprisingly great sound. It's fantastic to know that the TV enhances your viewing experience, especially by revealing all the details in dark and night scenes. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv so far. Good pic and sound. One problem is it was missing all the screws to put the pedestal on the bottom of the tv, so I had to return the tv and for a replacement tv because Best buy lost all the screws. Do not know if I would recommend buying an open box tv from best buy. Always some kind of issue with open box TVS from best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshS, thank you for your 4-star review of the A90K TV.

      We're happy to know you appreciate this top-tier television's exceptional picture and sound quality.

      We sincerely apologize for the frustrating experience with the missing screws from your open-box purchase–While open-box items are managed by the retailer, we value your feedback on the process.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY Bravia XR A90K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality beautiful TV. Easy to use and many functions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristineF, thank you for the five-star rating! We are thrilled to hear that you are enjoying your new A90K TV. It's wonderful to know that you find it user-friendly and are having fun with its features. Thank you for choosing Sony! Regards, -Jenn Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the picture and sound coming though 7:1 surround system. The TV speakers are disappointing in comparison. Trying to connect existing HDMI plugs from previous TV was difficult when mounted on the equipment unit’s post. Should connect BEFORE hanging

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerrylS, Great! We're glad that you are enjoying the picture and sound quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Sony 48' Class Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, picture. Sound is not quite as good as advertised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeR, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with your SONY unit. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Please check this link for more details:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html?hl=sound+quality

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has amazing picture quality and exceptional sound. The 48" screen fits just right in our space, and it was an excellent upgrade from our old TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMSH, Congratulations! You've made an excellent decision in purchasing the XR48A90K! We're thrilled to hear about your satisfaction with its exceptional picture quality and superb performance. Thank you for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture Alert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures but it may be too smart for me. Sometimes it doesn’t bring picture up and sends me to a confusing screen. I keep the Sony remote handy, but prefer to use the remote given to me by my program provider. Sound without picture is frustrating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pictureperfectdilema, Thanks for the feedback. We're glad you like the picture quality of the TV. Make sure to keep your device's firmware up to date to enjoy all its features and to avoid any performance issues. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how much i tought about it being as pure marketing, once we got it my girlfriend hated me. As she always believed it was a waste of money. But once she sawed it everything changed. She ended up paying part of the tv so that i would move it to the living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reypollo, Thanks for sharing your experience with the new Sony 48 inch A90K OLED TV. We're glad that you and your girlfriend we're amazed with its picture quality. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for choosing Sony and enjoy your TV! Regards, -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv always have had Sony and have never been disappointed picture is excellent installing was great done very fast and efficiently

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LyndaL,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a substantial, good looking TV - not a flimsy one with "tape"- looking edges. Our last Sony TV lasted over 10 years - and actually still works great, but could not handle streaming on-line. We have not had any issues with the new one. We expect it to last for 10 years too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryR We're glad that you like the picture quality and works well. We appreciate your output and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible!! Doubtful you can find a better picture. I'm just waiting for a sale to purchase another one for my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vLyndaB, Fantastic! We're thrilled to hear that you're satisfied with the amazing picture quality of your XR48A90K. We are looking forward to your future purchase and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. I own a Master series in a 65” and was needing basically the same tv but in smaller size for bedroom. This OLED has the awesome picture and performance of my bigger set. I would definitely recommend. It is a real value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shammy13, Awesome! We are so glad to hear that you are happy with your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Oled, Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture although not as good as my old plasma. Best OLED picture I’ve seen so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annsky, Thanks for the review/feedback. We're happy that you are impressed with the TV. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My guiltless pleasure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Beautiful crisp picture and remarkably rich color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NancyV,

      That's fantastic news! We are thrilled to learn about your satisfaction with the outstanding picture quality and exceptional performance of your XR48A90K. Thank you for choosing Sony!

      Best regards,
      Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding purchase with no regrets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is absolutely amazing and with no visible speakers the sound is equally impressive. We have a 48”, 65” and 83” and if we or when we purchase another TV, without a doubt, it will another one of these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, Great! We're delighted to hear that you like the picture and sound quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price, Great Dealer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy oder from Best Buy website along with fast delivery. TV arrived in great condition. Was easy to set up. More features than expected and has made our tv watching very enjoyable. Highly recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, DougW! We're glad that you are happy with your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US