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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 607 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 607 reviews
  • Rated 5 out of 5 stars

    Glad I went with Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Sony OLED, just what I was hoping for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reverie, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delghted with our new TV and table. Very pleased also with the tips from our salesman, Andrew. And the 2 Geek Squad guys were so helpful as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolD, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you like the overall features of the TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for sharing this feedback and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    TV Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the PS5. Great blacks, awesome whites and smooth. Only complaint is how slow the main screen is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandanD,

      Fabulous! We're delighted to hear that you're enjoying the exceptional picture quality of your XR48A90K, especially when using it with PlayStation 5. We greatly appreciate your feedback about the home screen of the TV. To ensure you are getting the most out of your XR48A90K, if you haven't yet, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
      Firmware update to v6.7612 for North America (Release Date: 09/15/2024) - https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-48a90k/downloads

      I hope this helps. Should you need more information/technical assistance with your Sony product, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      Thank you very much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected from a Sony product. The picture quality is top notch. Personally I prefer the color from Sony TVs than from their competitors. The build is solid and does not feel flimsy. It comes with plastic covers to keep the back for the TV looking clean as well. The controller has a nice solid feel to it and is bluetooth. That's a nice feature so you don't have to point at the TV to use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi skidmark, Thanks for the perfect rating! We're glad that you are impressed with our TVs. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    A brilliant tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant display. Paid more for it than other nrands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetH,

      Very nice! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Gorgeous video but too much going on

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors and awesome visual quality. Audio needs more base for me in all modes. It allows too many devices to have control so shuts off on its own and I have to find the device that did it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaC,
      Thank you so much for taking the time to share your thoughts on the XR48A90K. We're thrilled to hear that you're enjoying the beautiful colors and outstanding visual quality.
      We appreciate your feedback regarding the audio. Your experience is important to us and we understand that a richer bass can enhance your viewing experience.
      We also recognize the convenience of having multiple devices connected and we understand how it can be frustrating when they inadvertently take control. If you need further assistance with this, we strongly encourage you reach out directly to our technical support team. Their contact information can be found here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you once again for your feedback.
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted for size and quality and delivery on time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star rating and review, Sandymc. We are extremely happy to hear that this great suits your needs and you are enjoying the smart Google TV features. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A90K. Thank you so much for sharing such a wonderful shopping experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    great tv, pairs well with ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted this tv for a few months, the location I got it from had a floor-model for sale-- could not pass up the deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, ennuigo! We're glad that you are happy with your purchase. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv just right for putting it in my bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smarttv,

      Awesome! We're glad to hear that you like the TV for your bedroom. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    REGGIE94

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it super great Tv. Sony has been our favorite brand for many year.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, REGGIE! You've certainly made a great choice! We are thrilled to know that you love your XR48A90K. Thank you very much for the perfect star review and for commending Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nothing disappointing about Sony A90K 48" 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Sony 4K TV in our bedroom. All the connectivity we need with very good audio and great display quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Woody! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    xx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overly complicated remote and settings lack of number pad for broadcast tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shako, thanks for choosing and purchasing our product. We understand your feedback regarding the supplied remote of your Sony unit. You can use the 123 (Control menu) on the supplied remote to display a menu on the TV to use button functions that are not on the remote control on the screen like the number buttons for channels. Please check this link for more details:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote

      You can find this link helpful in navigating and understating the settings of your TV:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Oled sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product. waiting for 2 years to get this product for the right price. I hope this product wholes up like my other Sony tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vandy, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you so much for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    SIMPLY THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC PICTURE AND TOTALLY WORTH THE MONEY. IF YOU ARE LOOKING FOR THE BEST, LOOK NO FURTHER.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BudC,
      That's awesome! Thank you for trusting Sony! We're glad that you like the fantastic picture quality of your new Sony - 48" Class BRAVIA XR A90K 4K HDR OLED Google TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for your recommendation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is an excellent condition as described, my kids loves the Sony TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosN, sweet! We're glad your kids love our A90K TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything and the platform is easy to use..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing, Rober! We're truly happy to learn that you're satisfied with the ease of use and superb performance of your XR48A90K. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    48” Sony A 90K OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture quality. Not really surprised since it is a Sony and was rated one of the best OLED’s. Also, I want to recognize the Geek Squad who came out to install the tv and connect it to my current surround system along with other components. Everything is working perfectly. All around great Customer experience….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! We're glad that you are happy with your new TV. We're also glad that you were attended professionally by Geek Squad throughout the set up. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unequaled products and service as always. This is why I only shop with Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanR, We are happy that you now have an amazing smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best Sony Bravia OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great about this TV. One complaint is settings menu are confusing at times.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBraviaUser,

      Thanks for commenting! We are happy to know your satisfaction with the overall performance of our XR48A90K. We greatly appreciate your input with the settings menu or interface of the TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

      If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Save your $$$. And buy an older model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with some streaming services. Even with a Roku. Not much difference than a HDTV, unless watching in true 4K. Worth paying a bit extra for, but still way over priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cirtocs, Thanks for the review/feedback. We're sorry to hear that this TV did not meed your expectations. The A90K has pre-installed apps such as YouTube, Netflix, etc. and many of the existing streaming apps which can be downloaded using the built-in Google Play Store. Please note that you can only download apps compatible with your TV, and they may differ from apps for mobile devices. You may check this link with information and list of latest apps that are available for Android TV devices: https://www.sony.com/electronics/support/televisions-projectors/articles/00147386

      As for connectivity, we recommend that you use high speed HDMI cable to connect your input devices. Hope this helps, -Craig Sony_US