Customer Ratings & Reviews
- Model:
- XR48A90K
- SKU:
- 10562703
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Terrifc viewing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re so glad that we made this purchase. Great viewing experience. You feel like you are part of the movie/show.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joed, You've made an excellent choice! We’re delighted to hear that you're enjoying a great movie/TV show viewing experience with your new Sony A90K. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Big Mistake for TV Viewing Without a Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model replaced a 13 yr old XBR with Sleep Timer Button on the remote. It is wall mounted in bedroom, cable box, no soundbar. Picture IS very good. But this is the first Sony TV in over 50 yrs that I did love from its first moment. I HATE it. It grates on me while lying in bed and it stays on all night. The broadcast stations sound worse than the cable stations. Installed by Geek Squad, went through complete install per Sony instruction. In spite, the sound is cheap, tinny, hollow and sounds like it is broadcasting inside a metal shipping container. Got even worse after many hours on phone with 3 different Sony tech reps at elevated level. They also could not get the Google Assistant to set up a sleep timer. Message is: "Sorry, I can't manage timers on this device." Per Assistant suggestion I downloaded Google Home app and added device to a 'home' - had no effect except that now Google is tagging even more of my private info. Other Google commands worked. My 5 mo old XR-77A80J does this perfectly without any special set up. Also, on startup screen, the bottom third of screen is covered by a function menu bar that I have to menu dive to find a way to get rid of, even though it is set to 'last used' screen for opening and no banners. The downsized remote had also has me menu diving for functions I have always taken for granted on a remote. Sony and Best Buy tech support knew my requirements/needs (sound/non-manual sleep timer/bedroom use) prior to purchase and assured me that the poor sound quality complaints were unfounded. The sound was supposed to be excellent after software updates included in install. Sony support never checked their own bulletins to fix the problems. I was surprised at all their lack of knowledge and inability to troubleshoot. This was elevated twice and the next level support was supposed to contact me to fix, but never did. The last tech told me the Assistant was not a Sony product and that I should call Google to fix it. If Sony can't support these 3rd party functions, then don't include them. Finally, he told me the A90K is designed to sit on a desk not more 3-4 feet from operator, not 6 feet away in a bedroom. I will be contacting Best Buy to make this right. It is shocking how Sony quality control and customer service has declined. I never considered Sony price because their tv's were always the gold standard. Sony: PLEASE PUT THE SLEEP TIMER BUTTON BACK ON REMOTES! Stupid to expect us to get out of bed, put on lights, find eyeglasses, search menus, now wide awake, for something that you used to press a button 2 or 3 times in the dark, roll over and it never let you down. All tv's had them. It's the GREEN thing to do to save energy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PlaidPants, Thanks for sharing your review/feedback. We're sorry to that this TV did not meet your expectations. Please be assured we take this feedback very seriously and continuously strive to improve our products. Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
-Craig
SONY Bravia XR 90K 48" TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great TV for size and price. The remote is superb. Google features may take some time to get used to. The only con I have is sound is cut off from the TV when using bluetooth device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unnamed, Thanks for the 5 Star rating. We are so happy that you are impressed with our products. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig
Sony OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Hoping there is a sale, so the extra money I spent, due to the salesman’s expectations, that I could realize a discount soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulM, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Craig
TV freezes
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited to purchase this, as the Sony Bravia OLEDs have been at the top of my list in terms of overall quality. Not sure if I received a faulty model but the TV would completely freeze while watching and I would have to unplug it to be able to use the TV again. Had to return and was nervous same issue would occur with a bew one. Hope Sony solves that problem
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DStar,
Thank you for the feedback. It is unfortunate that the unit had to be returned.Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Sales representatives, extremely plain and cooperative. Any problem I had was resolved to my satisfaction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatOldMovies,
Awesome! We're glad that you like the performance of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Best Sony Tivi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tivi. I love Sony Tivi brand because it made in Japan and best quality, last long time. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhuL, awesome! It is very nice to hear that you love your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Broken... Twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV, it worked great! Picture was awesome! Until it wasn't. It just died unexpectedly, took it in to get fixed. Couldn't get repaired but was able to get a second. This one lasted longer than 1 weeks but the same thing happened. Out of nowhere, red light started blinking and refused to turn on. This TV would be great ... If it actually worked for longer than a few weeks at a time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Steag209,
We're truly sorry to hear about your experience, that's definitely not what we expect from our TVs. We appreciate you sharing this, and we'd like to look into what happened. Please start a chat with one of our specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
We'll be happy to further assist. Thanks for choosing Sony.
-Aldair
Sony Bravia is best in quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 48” Classic Bravia has absolutely the best visual and audio than any of the tv’s we have every had. We highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdsw, Thanks for the positive review on the Sony A90K 4K OLED TV. We're glad that you are impressed with the picture quality. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig
Sony TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV to own! Sony is the best to own, I purchase the 42 in originally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JefferyM, We're pleased to hear that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony. Erin
Glad I went with Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality Sony OLED, just what I was hoping for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reverie, we're glad you like our product! Thanks for choosing Sony. ~Earl
great tv, pairs well with ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've wanted this tv for a few months, the location I got it from had a floor-model for sale-- could not pass up the deal
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, ennuigo! We're glad that you are happy with your purchase. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for choosing Sony! -Craig
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted for size and quality and delivery on time
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star rating and review, Sandymc. We are extremely happy to hear that this great suits your needs and you are enjoying the smart Google TV features. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A90K. Thank you so much for sharing such a wonderful shopping experience and for choosing Sony! -Jess
Nothing disappointing about Sony A90K 48" 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Sony 4K TV in our bedroom. All the connectivity we need with very good audio and great display quality.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Woody! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig
A brilliant tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant display. Paid more for it than other nrands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanetH,
Very nice! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
REGGIE94
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE it super great Tv. Sony has been our favorite brand for many year.
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, REGGIE! You've certainly made a great choice! We are thrilled to know that you love your XR48A90K. Thank you very much for the perfect star review and for commending Sony! - Romeo
Oled sweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice product. waiting for 2 years to get this product for the right price. I hope this product wholes up like my other Sony tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vandy, Thanks for the 5-star rating! We're glad that you are happy with your new Sony TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you so much for choosing Sony! -Craig
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv just right for putting it in my bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smarttv,
Awesome! We're glad to hear that you like the TV for your bedroom. Thank you for choosing Sony!
-David
xx
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overly complicated remote and settings lack of number pad for broadcast tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi shako, thanks for choosing and purchasing our product. We understand your feedback regarding the supplied remote of your Sony unit. You can use the 123 (Control menu) on the supplied remote to display a menu on the TV to use button functions that are not on the remote control on the screen like the number buttons for channels. Please check this link for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote
You can find this link helpful in navigating and understating the settings of your TV:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Picture quality
48” Sony A 90K OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the picture quality. Not really surprised since it is a Sony and was rated one of the best OLED’s. Also, I want to recognize the Geek Squad who came out to install the tv and connect it to my current surround system along with other components. Everything is working perfectly. All around great Customer experience….
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We're glad that you are happy with your new TV. We're also glad that you were attended professionally by Geek Squad throughout the set up. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig