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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 607 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 607 reviews
  • Rated 5 out of 5 stars

    Sony Bravia 48" Google TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is so good and clear -- the colors and contrast just stand out. The sound is also clear -- no need for sound bars unless you like the movie theater sound levels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User645662, We're so happy to hear your purchase went well and you are enjoying the rich, vibrant colors and exceptional sound quality this TV delivers. You’re now able to enjoy immersive, engaging cinematic experience in your home. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    perfect picture meets opaque tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is vivid and conveys a creepy presence using interpolation to smooth image flow. Super deep shadows. Very thin frame. We have a Sony 7.1 amplifiier with Sony bluray player, Lenovo laptop hdmi, and TV inputs. The amazon fire stick has a port on the TV. The Google TV software managed to set this all up in a quas-self-directed mode. The sound is excellent, but the input selection is completly opaque and requires trial and error selections with each startup. And then by some mystery it all comes together with spectacular results. I'll figure it out ...tomorrow. Meanwhile we are very pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leftyboomer, Awesome! We are so glad to hear that you are enjoying your new TV! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!  -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Choic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV. Crisp clean picture, deep blacks and rich color. All of the Bravia features plus the Google integration help make use a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillyBristol,

      Awesome! We're glad to hear that you like the picture quality and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 48 AK90

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Remote is easy to use. Very important to calibrate as you want to get the best out of an incredible television. I thought of a larger one but the 48" version is a perfect size for most living rooms. The picture is very natural and clear. Like you're there in sporting events. Movies are outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dellinspiron, Thank you for the 5-star rating! We appreciate your awesome feedback on the TV and we are glad to hear that you are happy with your purchase! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!  -Carl Sony_US

  • Rated 5 out of 5 stars

    Incredible as a monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely incredible. I bought this and the Lg C2 trying to decide which to use as a desktop/gaming monitor. I've decided to keep the Sony as the image quality and upscaler are just next level! I loved it so much I made a review video about it. I wish it had 4 hdmi ports, and I hope sony stays on top of the software updates for it. I cannot recommend it enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, Thanks for the amazing review/feedback. We're glad that you are impressed with it especially on the picture quality. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia OLED TV - Breathtaking Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia OLED 48" TV is the best TV we have ever owned. We have been blown away by the resolution and detail on the screen and our existing (ARC) surround sound system is working flawlessly with it. The salesman said once you go "OLED" you'll never go back and he's right!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuitarPlayer126, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Looks great above fireplace mantel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, nice remote with tactile surface, easy to use, works great as a frame/art tv, using youtube download.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, seacoaster! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    Best TV in it's class

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV specifically for the space. I have close quarter in my studio apartment and don't want to overwhelm the opportunity to be able to get some open space. The picture quality is precisely Sony quality. Combined with my Acrylic B50 the sound effects is awesome. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Hartley! The new Sony 48 inch A90K 4K OLED TV is truly perfect for you as it is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. -Craig Sony_US

  • Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony definitely is the best ! Picture is awesome dont need the oled version for more money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngeloM. Thank you so much for the fantastic review!. The Sony XR-48A90K is indeed praised for its impressive picture quality, and many users, like yourself, have expressed satisfaction with its performance. We appreciate you taking the time to share your experience. Thanks for choosing Sony. -Milton Sony_US

  • Rated 5 out of 5 stars

    48 inch Sony Bravia- Oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product (TV- Sony) performs as well as expected. The quality is very good and well priced. Highly recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LevitaG, We are happy that you like the quality of your Sony BRAVIA 4K smart Google TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    This the top Monitor/TV currently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the build. The options to control sound and picture. The access to the Sony studio materials. Please compare to LG C3 and C2 models. This is a no brainer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeHG,
      Thank you for the 5-star rating! We're really glad you like build quality and features of your new TV. Your satisfaction with our product is our top priority. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Bravia Yes, Google TV no.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Bravia TV is superb. Performance and quality are exceptional. Unfortunately Google TV is clumsy and unreliable, thus diminishing the overall experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Tweeper! We're extremely pleased to hear about your satisfaction with the amazing quality and superb performance of your XR48A90K. We are sorry if its Google TV interface didn't live up to your expectations. If there's anything we can do to help or you may need an information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing picture, sound, and features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture, sound, and features. The remote works with all my external devices and the picture quality is second to none. I highly recommend this to anyone looking for a TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichD, Thanks for the 5 Star rating. We are so happy that you are impressed with our products and we appreciate that you're recommending this TV. With the A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect Picture in Dolby Vision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV all around. Only limitation is out of four HDMI ports, only two are HDMI 2.1. Still a 5 star TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Fantastic! We are so happy to know your satisfaction with the amazing picture quality of our XR-48A90K, especially when playing content with Dolby Vision. We greatly appreciate your feedback with the available HDMI 2.1 ports of this TV.

      The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy to set up and use. Very sturdy stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judy, Thanks for the 5-star rating! We're glad that you are all set. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great service with a great TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and Best Buy delivered it with kid gloves in two days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Toofim! We're glad that you are happy with your new purchase. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. ~Craig Sony_US

  • Rated 3 out of 5 stars

    Set Up is Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 48" TV and think it would have been impossible to do a larger one on my own. The screws that secure the mounts to the base plate are held by Torx head screws! On top of that, they do NOT tighten all the way leaving some wobble. After the TV is on the mounts, you're supposed to put in 4 screws, thankfully Phillips. Two of the screws are so far in that the screws will not stay on the screwdriver, AND, you can't put the screen flat, so, how do you get them in? Next, you have to "type" in your network name and password. Because of the TERRIBLE remote, I tried over and over again to type it all in correctly before it was happy. The same for paid subscriptions. For what the Sony name implies and the price I paid, I feel the remote should be a heck of a lot better than it is. You have to rely on that remote for every little thing with this TV and it should be better than it is. Except for the fact that this is a SMART TV, I feel it really isn't a lot better than the 15 year old Bravia it replaces. What you get for a picture is dependent on what your provider is shipping you. Come on Sony, your remote sucks!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KodakJack, Thanks for sharing your experience with the Sony A90K 4K OLED TV. We're sorry if you are having trouble setting up the mounts and with the remote. We recommend reaching out to professional or customer installer to properly mount the TV to the wall. This is to avoid damages to the TV. We also appreciate the feedback on the remote controller. We're sorry if you are not happy with it. Rest assured your comments will reach the concerned departments for improvements. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Replaced 14yr old Bravia with new Bravia!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Sony has great picture and sound, very happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryM, we're glad you are happy with the picture and sound quality of our product! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Purchase and installation of Sony Smart TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart TV was a very good purchase and all my family is very happy with the quality of this product. The staff that installed the TV was excellent. They were very efficient in installing and quickly resolved any problems that arose during this process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, MahS! We're happy to hear that everyone is enjoying the new Sony A90K 4K OLED TV. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. Thank you for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv overall. Not crazy about the imbedded software and not being able to use anything but streaming or cable. I think some decisions should be left to the buyer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi userBB, Thanks for sharing your thoughts/inputs on the Sony A90K 4K OLED TV. While we're glad that you love the TV, we apologize if the software is not what you've expected. We'll take this as a feedback as it can help us improve in the future. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! - Craig Sony_US