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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,370 reviews
  • Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II've always been a Sony fan. Only one complaint, only two HDMI ports. One port is almost useless due to its location in the rear. If you need to mount your set. Still a great tv though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Good TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony TV purchase. Love the one I bought for my living room, so I bought another for the bedroom. The reason for buying this TV was the location of ports, ease of remote, clarity, and apps. Very pleased, again, with this Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparky,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Never had a chance to try it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good. Un-boxed and got ready to hang and noticed damage to screen. No damage to the box so it must have got shipped already damaged. Kudos to BB for making the return painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a warranty replacement. I originally purchased an LG TV. I had a choice of choosing another LG TV, Samsung or Sony replacement. I received my new TV in July 2016 and I'm satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv for the most part. I have had this tv a little over 6 months now but it is starting to restart by its self and it is zoomed into much and can not zoom out anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great television for the price. Sony quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv at christmas time. Was wanting for this tv price to go down. So far have no real problems I use it mostly for cable shows sometimes Netflix. This to me is a Best Buy !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi satisfiedshopper,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Excellent picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reading the reviews of several manufacturers when I came across this one. The reviews were good so I took a chance and purchased it. Once I got home and turned it on and saw the amazing quality of the picture I new I had made the right choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv, ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV working great. Easy setup. We're not using the "smart" capabilities. The sound is not nearly as good as our old Sony, so only 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Smart TV functionality lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: picture and sound seem good enough for my purposes. Cons: The smart TV system appears to be very closed and has limited app support. HBO GO is not available and for me this was nearly enough of an annoyance to return it. This was really puzzling to me since droid makes an OS system that will support everything. In other words, Sony literally had to spend more money, time, and effort to build their own and do it wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fennrick, Sorry for the inconvenience.This is not android tv.You can only use a pre-installed application on your television and there is no way to download the HBO go.Thank you.-Jay sony_US

  • Rated 4 out of 5 stars

    SONY tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things I like about this tv. Slim and light. The design is very sleek, installation of the stand was super easy wall mount attachments are included just not the wall mount itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy was very informative. I love that they do not have sales goals because they do not push the sale but make sure their customer has all the information and gets exactly what they need. Wish other stores were like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture but not easy to,program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Sony fans and this one doesn't disappoint but programming was difficult for getting it to sync with our wireless network. But called Sony support and they stuck with me till we figured it out. Their support is Fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff was great; we were replacing our old picture tube dinosaur and had no clue what to look for. I have a Sony digital camera so we started there. This is a great set and has exceeded our expectations.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 3 out of 5 stars

    Not so smart TV...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, but it is lacking in the app department. It is not my main TV so I will keep it, but this TV is not too smart...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service reps really liked the Sony over the Samsung. I regret buying this TV, should have gone with the Samsung for the ease of use with Netflix and the Internet. I always get connection issues and the interface does not allow web browsing if I want to find movies on other websites.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV had everything I was looking for at a great price point. The TV is ultra thin as is the bezel around the TV giving it an XBR appearance. Ample HDMI ports and a quality metal stand should you not mount this TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not yet put the unit into service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit because I was continually having agrevating problems with my older HP unit and I had used Dell products for many years at my previous employeement and decided to go to something I was more familiar with .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart features

    Rated 1 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use awesome features. Great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giga, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. -Vincnet sony_US

  • Rated 4 out of 5 stars

    Works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking TV and good value. I just wish it had come with all the cords we needed to hook it up rather than having to purchase things separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Smart TV i purchased has met all my expectations. It's a great TV at a great Best Buy price. The salesperson was very courteous and was a BIG help.

    I would recommend this to a friend
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