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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,370 reviews
  • Rated 4 out of 5 stars

    I really like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to purchase the product that I picked out after my on-line review and search. They had my product and was able to deliver within my timeline.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price and Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks amazing, fast and sleek, streaming is super fast too. Do not get discourage because of the 2 HDMI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best T.V. for overall value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family feels this T.V. surpasses our current Samsung T.V. in color and audio performance. Sony's color display with people on screen feel real, the subjects flesh tones feel like they are in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this t.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a lot of windows, this is a good screen highly recommend. The tint-finish on the screen is more of a matte black not glossy like most t.vs so helps with that. Love it. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person took the time to show me different models and answer my questions regarding differences in models, price and performance. I was pleased that my visit turned out to be productive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 Complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you mount the tv it effectively goes from having 2 HDMI port to just 1. Other than that its a great tv for a second screen as I use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TBG86, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 4 out of 5 stars

    My HP Lazer Print Pro is great at scanning as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I print contracts to red-line, as the computer reading is not for me. The ink lasts a very long time and produces a client ready document.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 50" Sony TV and a sound bar, a wall mount and all the accessories, our sales man was wonderful and gave us great help with our purchases, we are very satisfied with our purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV when my friend and I were moving in our apartment. It was the last one they had in stock and the team did a really good job convincing me that it was a good deal. The television is okay, but I have gotten to where I just use my Apple TV on it instead because the operating system on this television isn’t as fluid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in the store to find the best deal on Smart TVs. Saw the resolution of this one compared to the others...that made the choice easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I really love my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy hoping for some good advice as I was looking for something similar to my old TV. I got great advice from the associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace or old LG 47in. Could not have asked for a better buy. Wi-Fi works very well and streaming Netflix has no problems. Never had any issues with the Sony TVs. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my TV but it keeps freezing up on me. Where I have to unplug it every time!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was replacing a TV destroyed by a lightning strike. Love Best Buy. Had something in mind and discussed with employee to find a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv apps are slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolution wise it's Hands down the clearest I've seen but when using apps it moves pretty slow but for the price totally worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The image audio is great. I had the previous version and it had a internet browser and this model doesn't. Overall a good t.v.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second TV for gaming and it doesn't compare at all to our first Sony. The brightness doesn't match it no matter what settings we try and for a Smart TV - pfftt. We aren't able to download apps onto the TV in order avoid getting a second cable box. We contacted Sony and they just said this model doesn't do that, you can only choose from their chosen apps. Would bring it back if it wasn't such a hassle.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa, We appreciate taking your time to provide us your feedback about this TV and we regret that it failed your expectation. Though the TV has built in application, it is still not capable of adding or downloading a third party or specific application. This TV falls under smart category and does not support PlayStore app. If you are looking for a TV that can access the PlayStore to download applications, you may consider getting an Android TV instead. You can check our website for the Android TV line up: https://www.sony.ca/en/electronics/tv/t/televisions?type=android-tv.
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old tv and this one has been amazing! Not only is the image crisp it's a smart tv so I really didn't need to have my Apple TV to watch Netflix...now I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to cut the cord on the cable company so, I started with this smart tv. Did my research and it lives up to what I wanted. Sharp display and more features than I know how to use yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited Smart TV Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has limited SmartTV apps. I only use YouTube, Pandora and Netflix. I wish there was a browser option to access the internet.

    I would recommend this to a friend
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