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Customer Ratings & Reviews

Model:
KDL48W650D
SKU:
4801501
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Customer reviews

Rating 4.4 out of 5 stars with 1370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,370 reviews
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony, the one and only TV I will purchase. Their sets continue to be the standard all others are judged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelllent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my needs are filled in Best Buy...the Service in the door is excellent at all times, rush or pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought the TV from Best Buy. Sales staff very helpful and accommodating. Install reps great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, TV is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation of TV came later than it was supposed to. TV is perfect. Not using smart TV features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A TV with good size and at a good price. I'll take it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever. I would recommend this special deal to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that you can not add apps to the television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff help on my third trip to this store. One failed open box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too new to be sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am undecided if this TV was a good choice. There have been times when part of the screen doesn't appear to be getting a proper signal. It may be that it is from my antenna connection and not the TV, but since the problem disappears if I change the channel, it isn't clear to me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Greg, thank you for your message. If there is no signal reception on some or any of the channels when the TV is connected directly to cable service or an antenna, troubleshooting steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/38457. Oscar. sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents have always bought Sony, and we never had complaints very pleased with all our electronics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice picture horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture however, within 5 months of having the Unit two boards went out. Customer service with Sony and Geek Squad was subpar. Took nearly a month to get fixed and when they finally show we had no prior call from them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daggum840, we are very sorry for your bad experience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect piece of equipment for the household thanks bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming is a problem, error 2200 Sound is lack luster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this should be your 1st option at a minimum..you can go bigger or better but this is where you start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every TV has pros and cons, but this has been a great TV for the $ spent. Very pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony. Every thing ok. Next time I look for the big one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for gaming!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love there Christmas present especially my oldest!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice first smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but needs real instructions not pictures to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and it is a real good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds TV on wall and it has fallen yet. Better than others that have fallen praying it will not fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recievers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out really well, matched up with my Sony television, will tell my friends about it

    I would recommend this to a friend