Customer Ratings & Reviews

The sound on this tv was never very good, and now after 2.5 years the picture has gone. Ended up being a very disappointing purchase overall.

Set was installed per instructions, worked Ok for a couple of hours, then started turning off. eventually would not turn on. Failure code said that main board had failed.

I wouldn't recommend it if your inpatient. It's very slow for me and the controller is very weird and don't like the design.

This television is fine for a second bedroom. However, it was not easy to connect to my cable service provider, not due to the TV, but due to the cable service provider.

The picture quality is OK. Limited Apps included. Not the best speakers for a 48" inch TV.

Needed to replace my old Sony lcd that was throwing a lot of heat. No heat with this led, and so far, no issues!

Purchased open box at a great price. Limited apps which is kind of discouraging. Video and picture quality diminishes when using for computer monitor.

Bought this a week ago after reading and looking around. I looked at 50-55 inch sets and decided on this because it has almost no border around the screen. You only lose a small amount compared to the loss with the borders on all the others. But it cost a lot less and is a SONY.. It set up very easily on my table. I do not wall mount but the stand / mount will work on the wall too. It programmed very easily. And I have to say has an awesome picture..I have HD satellite and it is crystal clear. The colors are very vibrant, and that backlight option which I never had is a nice feature. Really shows the whole picture. You can really notice the people in say a restaurant scene that are just in the background of the scene. I have not and do not plan to connect to the internet so I can not comment on that. I have a computer and thats good for me. I dont bother streaming movies. The only thing I wish were better is the remote. It is smart and can control other devices but it is jam packed with buttons. In particular the middle of it has a button that is the enter button. Then it has two circular sets of buttons that are right on top of each other like a bulls eye around the enter button. It is hard to not hit both at once or just the wrong one. Other than that I think it's a very good TV at a decent price.

Good for a secondary TV. Only 2 HDMI ports, was advertised in store with Android os, which it doesn't have, and unable to select refresh rate.

its an ok tv it does loses connection all the time and it also blurs but other than that its works good

The HDMI 1 port is directly on the middle of the back which is covered by the wall mount that was sold with the tv so it cannot be used.

The day after my Comcast service was set up, I couldn't get the t.v. to turn on. The Comcast service technician came out and told me it was a problem with the t.v. He unplugged it and then plugged back in and it worked. He told me to call Best Buy if it happened again, so a few days later I had to call Best Buy. It will be 3 weeks before the Geek Squad can get here since they have to wait for a part to arrive.

I first got this flat screen cause it was a great "open box" sale. I returned it for a newer UHD model later and never opened it up!

This was a replacement TV. It loses connection to the network almost daily and will hang up, requiring unplugging to reset.

I don't have cable so this TV was not good for me I am using an over the air antenna and the channels don't display fine

My Sony Smart Television has limited availability of Apps and services unlike other Sony products. Disappointing

My wall mount covers 1 HDMI port and the digital audio output. Recommended wall mounts would also have issues.

The TV is not bad for the price but the sound quality is awful. Have to turn it all the way up to barely hear it

I am ok with this tv. One thing that I do not like is that its a smart tv but there is no search browser.

Within 19 days my TV had a red dot on the screen, the home screen apps have froze and I have had to turn of the TV and back on numerous times for it to work again. I called best buy and because I am not an Elite member I could not return the TV because the return policy is 14 days and I was on day 19. I am very disappointed at the time frame for returns, as well as how I was brushed off because I was not an Elite member. So now I am stuck with a $500 TV that has issues. I was also disappointed with the service I received when I bought the TV, when asking questions the associate could not answer my questions and googled it on his personal cell phone and did not give me the correct information. I also had to get the cart myself and have my young nephew load the 48" TV because the sales associate just walked away.