Customer Ratings & Reviews
- Model:
- KDL48W650D
- SKU:
- 4801501
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and easy setup process of the 48" Class - LED - 1080p - Smart - HDTV. Many users are pleased with the great price and suitable size for their homes. However, some users have expressed concerns about the limited number of HDMI ports, lack of a variety of apps, and a limited viewing angle.
This summary was generated by AI based on customer reviews.
TV Died within 24 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black..No picture, only sound. Returned to best buy and I purchased a new Samsung.
No, I would not recommend this to a friendReviewing for best buy points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is what you get for spamming my email about reviewing my recent purchase. Now gimme points.
I would recommend this to a friendNot the best smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No options to get online. Would not recommend this TV if you want more options for Internet access.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi. CEGoble, thanks for letting us know about your concern. We apologize for any disappointment this might have caused. Your post is highly appreciated. Your post is highly appreciated. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. Your post will be forwarded onto the proper department for future reference. Again, thank you. Dave
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv. Picture quality is kind of grainy. No internet browser considering it's a smart tv.
No, I would not recommend this to a friendToo much contrast on TV, cannot fix.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV looked better in store,picture-wise. I do not know how to fix. This might be a Sony issue.
No, I would not recommend this to a friendgood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv only issue is hdmi input one is blocked if you install the wall mount bracket
I would recommend this to a friendsound not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is not the best .. all these led lcd tv's meet to get a better speaker system
I would recommend this to a friendTerribly Engineered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very flimsy. Comes with 2 HDMI ports. However one is deemed unusable because it's DIRECTLY behind the mounting hardware. The bracket completely blocks the port.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteelCurtain,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Sony let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased Sony tvs for home, this one was a major let down. Resolution quality is fair but not the greatest. Major hang up was the location of the HDMI inputs. Makes it nearly impossible to utilize if you are wanting to mount the TV. If placing on stand, it might be the tv for you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NRSAT, We're sorry to hear that this didn't live up to your expectations and needs. This will surely help us in further improving the overall quality and performance our TVs. We're always looking to make Sony better. ~Ralph
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great . Customer service from young lady was excellent .
I would recommend this to a friendGood and fair price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good and reasonable price but there is only one HDMI port.
I would recommend this to a friendok tv for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did jot have enough ports for connections for all my units.
No, I would not recommend this to a friendGood picture for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Odd shaped stand. Other than that nice tv for the price
I would recommend this to a friendjunk tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv thinking i got a deal as it was $200 off, had it for 32 days 2 weeks of which i was out of town. main circuit board went out, sony wouldnt replace it would only fix it. i sent it in for repairs on the 9th of june and today is the 24th and still dont have it back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tvguide,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is pretty dark even with the brightness turned up. and every other week, it decides to not work so i have to unplug and plug the power cable from the tv back in, in order for it to work again. u get what you pay for.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Audio lousy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Audio is terrible. Bought a sound bar to set in front of the set. Could not get it to work. Will return the sound bar. Very disappointed with this set.
No, I would not recommend this to a friend it's ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's an ok tv not anything special at all and my old 47" brivia from back in 2007 still has a better picture on it than this one does. it's just the HDMI ports went on it. On this new one i have trouble with the HDMI ports consistantly loosing signal to my devices like the Nvidia Sheild T.V. or ROKU and the screen will briefly go to black and silent. This is verry annoying when it will do it multiple times in a row or when you are trying to entertaine or have a small get to gether and are streaming music trough the tv. verry unhappy with this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mike, We're sorry to hear that your having issues with the HDMI port. You may check the link below for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/41851
~Ralph
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to watch this tv straight on, if you move to the left or right at a slight angle, you lose picture quality. The picture loses sharpness, color, and gets soft and bright. I called sony directly and they confirmed this as fact. I love sony, but returned this tv, twice. I thought the first one had an issue, only to find out that these tvs all have the same issue. Called sony on after my first return/replacement.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Jmobreno, thank you for your message. It is unfortunate the TV did no meet your expectations and decided to return it. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Software Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Faced software problems withi the first week of purchase. The screen turns dark blue and doesn't respond to remote. Need to unplug and turn on to get rid of blank screen.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MEIO20, we are sorry for any inconvenience this may have caused. Please refer to this link to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/75501/p/61659,62766,96118,96145/c/65,66/kw/troubleshooting%20no%20picture. Regards, ~Erin
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to connect my iphone and do screenmirroring. However, couldn't manage to do so. I guess this model works with android, not IOS. I am very very disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Idan, Apple iPad mobile digital devices, Apple iPhone mobile digital devices and Apple iPod portable players are not supported for use with the screen mirroring feature. These devices use a proprietary technology called AirPlay Mirroring, which will only work with certain Apple TV devices. -Jerome